SBI Customer Care Number – 24×7 Toll-Free Helpline (2025)

SBI Customer Care Number – 24×7 Helpline, Toll-Free Numbers, Email IDs & Support Services (Updated 2025)
Are you an SBI customer looking for immediate help with your banking services? The State Bank of India (SBI) provides round-the-clock customer support through multiple toll-free helpline numbers, email IDs, and SMS services. Whether it’s a lost debit card, unauthorized transaction, internet banking issue, or home loan query – SBI ensures that help is just a call away.

This article provides a complete guide to all SBI customer care numbers, categorized by services, including general banking, cards, loans, and grievance redressal. Bookmark this page for future reference.

🏦 About SBI Customer Care Services

As one of the largest public sector banks in India, SBI serves over 45 crore customers. Naturally, customer support is a priority. The bank offers 24×7 support in multiple languages through:

• Toll-free phone numbers
• Email support
• Missed call & SMS services
• Social media support
• Dedicated helplines for different services

📞 SBI Customer Care Toll-Free Numbers (General Enquiries)

You can call any of the following numbers for general banking queries such as account balance, ATM card issues, mobile banking, or cheque status:

✅ Available 24×7 | No charges | Pan-India access

🔐 Report Unauthorized Transactions or Fraud

In case of unauthorized transactions, phishing, or cyber fraud, contact these helplines immediately:

• Toll-Free: 1800 11 1109

• Toll Number: 080-26599990

• SMS Support (Fraud): Send “UNHAPPY” to 8008 20 20 20

• Email: [email protected]

⏱️ Early reporting is crucial to prevent financial loss.

💳 SBI Credit Card Customer Care Numbers

If you hold an SBI credit card, use the dedicated helpline below:

For lost/stolen credit cards, log in to www.sbicard.com or use the SBI Card mobile app to block the card instantly.

🏠 SBI Home Loan & Housing Finance Support

If you have questions related to your home loan account, EMI, or loan status, contact:

• Toll-Free Number: 1800 11 2018

• Email: [email protected]

🧾 SBI Complaint Email IDs – Category-wise

➡️ Always mention your account number (masked), branch code, registered mobile number, and the issue clearly for faster resolution.

📲 SBI Missed Call & SMS Services (No Internet Needed)

You can quickly check your account balance or mini statement without logging into the app or website:

👉 You must register your mobile number with your account to use these services.

💻 Online Complaint Registration – SBI Complaint Portal

If you prefer digital grievance redressal, use the SBI Complaint Management System (CMS): 🔗 https://crcf.sbi.co.in/ccf/

1. Choose the service type (Account, ATM, Loans, etc.)
2. Enter your details and describe the issue.
3. Receive a ticket number for status tracking.

⏳ You’ll usually get a response within 3-7 working days.

📣 SBI Social Media Customer Care

You can also reach out to SBI on official platforms:

• Twitter (Now X): @TheOfficialSBI

• Facebook: facebook.com/StateBankOfIndia

• Instagram: @statebankofindia

📢 NOTE: Do not share your OTP, full account number, or CVV on social media or with anyone.

✅ Final Thoughts

The State Bank of India has built a strong, multi-channel support system for its vast customer base. From traditional toll-free numbers to SMS services and online complaint tools, SBI ensures that help is always at hand.

🛡️ Whether you’re reporting fraud, tracking a home loan, or resolving a card issue – use the right contact method for quick results.

🔖 Stay Safe: Never share your OTP, PIN, or passwords with anyone – even if they claim to be from SBI.

Quick FAQs – SBI Customer Support