VIVO STAND-V012, STAND-V012W Dual Monitor Extra
Tall Desk Mount User Manual

VIVO STAND-V012, STAND-V012W Dual Monitor Extra Tall Desk Mount User ManualVIVO STAND-V012, STAND-V012W Dual Monitor Extra Tall Desk Mount User Manuala

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⚠️WARNING!

If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.

⚠️TIPOVER WARNING
SERIOUS OR FATAL CRUSHING INJURIES CAN OCCUR FROM TIPOVER. TO HELP PREVENT TIPOVER:

  • NEVER ALLOW CHILDREN TO CLIMB, STAND, HANG, OR PLAY ON ANY PART OF MONITOR OR STAND.
  • USE TIPOVER RESTRAINT OR ANCHOR STAND TO WALL

USE OF TIPOVER RESTRAINTS MAY ONLY REDUCE, BUT NOT ELIMINATE RISK OF TIPOVER.

⚠️WARNING: CHOKING HAZARD
SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.

PACKAGE CONTENTS

VIVO STAND-V012, STAND-V012W Dual Monitor Extra Tall Desk Mount User Manual - PACKAGE CONTENTS

NOTE: SOME HARDWARE INCLUDED MAY NOT BE USED

VIVO STAND-V012, STAND-V012W Dual Monitor Extra Tall Desk Mount User Manual - TOOLS NEEDED

ASSEMBLY STEPS

ASSEMBLE POLE SETVIVO STAND-V012, STAND-V012W Dual Monitor Extra Tall Desk Mount User Manual - ASSEMBLE POLE SET

STEP 1

Option A: Desk Clamp Install

  1. Install the clamp brace (C) to the pole (A) using x3 M5x14 bolts (F). See Figure 1.
  2. Attach soft pad (Q1) to the clamp brace (C) , see Figure 2.
  3. Install the clamp (B) to the pole assembly according to the thickness of the desktop. The thickness can be changed to 3 positions. Connect using x2 M8x12 bolts (G) and tighten using the Allen key (M). Tighten the clamp to the desktop using the plastic knob. See Figure 3.VIVO STAND-V012, STAND-V012W Dual Monitor Extra Tall Desk Mount User Manual - Option A
Option B: Grommet Install

  1. If desk does not have an existing grommet hole, drill a 3/8” (10mm) diameter hole at the desired position through the mounting surface.
  2. Completely disassemble clamp (B) into individual parts. Set knob (B1) and clamp plate (B2) aside for later use. The L bracket, bolt, washer and bushing will not be used.
  3. Install grommet base plate (K) to the pole (A) using x3 M5x14 bolts (F). See Figure 4.
  4. Attach soft pad (Q2) to the grommet base plate (K), see Figure 5.
  5. Position pole (A) on the mounting surface and secure using the clamp plate (B2), spring washer (J), M10 washer (I) and knob (B1). See Figure 6.VIVO STAND-V012, STAND-V012W Dual Monitor Extra Tall Desk Mount User Manual - Figure 4VIVO STAND-V012, STAND-V012W Dual Monitor Extra Tall Desk Mount User Manual - Figure 5

STEP 2

Install the swivel arm (D) to the pole (A). Fasten the bolt with the supplied Allen wrench (M). Attach the wire clip (L1, L2) to the pole (A) and swivel arm (D).VIVO STAND-V012, STAND-V012W Dual Monitor Extra Tall Desk Mount User Manual - STEP 2

STEP 3

OPTION A: Flat Back Monitor
Attach the VESA plate (E) to the monitor with M4x12 thumb bolts (N).
NOTE: Hand tighten screws to avoid over tightening.VIVO STAND-V012, STAND-V012W Dual Monitor Extra Tall Desk Mount User Manual - OPTION A Flat Back Monitor
OPTION B: Curved Back Monitor
Attach the VESA plate (E) to the monitor with M4x30 bolts (O) and M4 spacers (P).
NOTE: Gently tighten using a screwdriver VIVO STAND-V012, STAND-V012W Dual Monitor Extra Tall Desk Mount User Manual - OPTION B Curved Back Monitor

STEP 4

Slide the monitor onto the head of swivel arm (D).VIVO STAND-V012, STAND-V012W Dual Monitor Extra Tall Desk Mount User Manual - STEP 4Install the security nut (H). Make sure the security nut is installed before you rotate the monitor.VIVO STAND-V012, STAND-V012W Dual Monitor Extra Tall Desk Mount User Manual - Install the security nut

STEP 5

Tighten the bolt with the supplied Allen wrench (M) to fix the tilt angle.VIVO STAND-V012, STAND-V012W Dual Monitor Extra Tall Desk Mount User Manual - STEP 5

To level the monitors, remove the nut (H) and turn the bolt with the Allen key (M) to raise or lower the monitor. Replace nut (H) after the adjustment.VIVO STAND-V012, STAND-V012W Dual Monitor Extra Tall Desk Mount User Manual - To level the monitors

 

STEP 6

Use the supplied Allen key set (M) to make any necessary adjustments. Manage cables and store Allen keys (M) in wire clip (L1) for future use.VIVO STAND-V012, STAND-V012W Dual Monitor Extra Tall Desk Mount User Manual - STEP 6

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Open Monday – Friday 7:00am – 7:00pm CST,
our dedicated support team can offer immediate assistance with rapid response times. If any parts are received damaged or defective, please contact us. We are happy to replace parts to ensure you have a fully functioning product.

AVG. RESPONSE TIME (within office hrs): 1HR 8M
– 23% within < 15m
– 38% within < 30m
– 61% within < 1hr
– 83% within < 2hr
– 92% within < 3hr

AVG. RESOLUTION TIME (within office hrs): < 15 M

AVG. RESOLUTION TIME (within office hrs): 5M 4S

VIVO STAND-V012, STAND-V012W Dual Monitor Extra Tall Desk Mount User Manual - message icon [email protected] 

VIVO STAND-V012, STAND-V012W Dual Monitor Extra Tall Desk Mount User Manual - chat iconwww.vivo-us.com 
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VIVO STAND-V012, STAND-V012W Dual Monitor Extra Tall Desk Mount User Manual - call icon309-278-5303

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