Bosch SHEM63W55N 300 Series Dishwasher 24” Stainless steel User Manual

Bosch SHEM63W55N 300 Series Dishwasher 24”
Stainless steel User Manual

www.bosch-home.com/us

www.bosch-home.ca

⚠️ Safety Definitions

⚠️WARNING
This indicates that death or serious injuries may occur as a result of non-observance of this warning.

⚠️CAUTION
This indicates that minor or moderate injuries may occur as a result of non-observance of this warning.

NOTICE
This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.

Note: This alerts you to important information and/or tips.

⚠️IMPORTANT SAFETY INSTRUCTIONS

This dishwasher is provided with Installation Instructions and this Use and Care Manual. Read and understand all instructions before using the dishwasher. This dishwasher is intended for use up to a maximum altitude of 13,000 ft (4,000 meters) above sea level.

To reduce the risk of fire, electrical shock, or serious injury, observe the following: 

⚠️WARNING
RISK OF INJURY OR DEATH! Misuse of the dishwasher can result in serious injury or death.
Do not use the dishwasher in any way not covered in this manual or for any purpose other than those explained in the following pages.

⚠️WARNING
RISK OF INJURY!
Severe injury and/or product damage could result from the use of unauthorized service technicians or non-original replacement parts. All repairs must be performed by an authorized service technician using only original equipment factory replacement parts.

⚠️WARNING
RISK OF ELECTRICAL SHOCK OR FIRE!
Electrical shock or fire could result if the electrical supply for the dishwasher covered in this manual is incorrectly installed or if the dishwasher has been improperly grounded. Do not use the dishwasher covered in this manual unless you are certain the electrical supply has been correctly installed and the
dishwasher has been properly grounded.

⚠️WARNING

RISK OF EXPLOSION!

• Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. Hydrogen gas is explosive. Before using a dishwasher that is connected to a hot water system that has been unused for two weeks or longer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is explosive, do not smoke or use an open flame during this time.
• When cleaning your dishwasher with any cleaning agent, remove all cookware, utensils or any foreign material from inside. Some cleaning agents are highly acidic and/or caustic alkaline, which can cause hydrogen gas to form if aluminum material is also inside the dishwasher tub. Hydrogen gas is explosive. Refer to the Care and Maintenance section of the dishwasher Use and Care manual for instructions on how to properly clean your dishwasher.

⚠️WARNING
HEALTH HAZARD!
Never use harsh chemicals to clean your dishwasher. Some bleach-based products can damage your dishwasher and may present health hazards!

GROUNDING INSTRUCTIONS
This appliance must be grounded to a metal, permanent wiring system or an equipment grounding conductor must be run with the circuit conductors and connected to the equipment grounding terminal or lead on the dishwasher. See the Installation Instructions included with this dishwasher for more information on electrical requirements.

⚠️WARNING
RISK OF ELECTRIC SHOCK!
This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment- rounding conductor. Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician if you are in doubt whether the appliance is properly grounded.

Safe Operation
Use this dishwasher only for its intended function, which is the washing of household dishware and kitchenware rated as dishwasher safe.

Use only detergents or rinsing agents recommended for use in a dishwasher, and keep them out of the reach of children.

⚠️CAUTION

When loading items to be washed:

• Locate sharp items so they are not likely to damage the door seal.
• Load knives and other sharp utensils with their HANDLES UP to reduce the risk of cut-type injuries.
• Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.
• Do not operate your dishwasher unless all enclosure panels are in place.
• Do not tamper with or override controls and interlocks.

Do not abuse, sit or stand on the door or dish racks of the dishwasher.

⚠️WARNING
RISK OF INJURY!
To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.

⚠️WARNING

CHILD SAFETY!

• To reduce risk of injury, do not allow children to play in or on the dishwasher.
• When children become old enough to operate the appliance, it is the responsibility of the parents/legal guardians to ensure the children are instructed in safe practices by qualified persons.

NSF/ANSI 184 Certified residential dishwashers are not intended for licensed food establishments.

Proper Care and Maintenance
Remove the dishwasher door to the washing compartment when removing an old dishwasher for service or discarding.

To avoid floor damage and possible mold growth, do not allow wet areas to remain around or under the dishwasher.

Note: To avoid dishwasher damage, do not allow water to remain in your dishwasher systems through extended periods of freezing temperatures. Freezing temperatures can damage the water fill valve and potentially other components of your dishwasher.

NOTICE
It is highly recommended for the end user to become familiar with the procedure to shut off the incoming water supply and the procedure to shut off the incoming power supply. See the Installation Instructions or contact your installer for more information.

Proposition 65 Warning:
This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:

Causes of Damage

NOTICES

• Never use steam cleaning products to clean your dishwasher. The manufacturer will not be liable for the possible damages or consequences.
• Bleach-based wipes can cause stainless-steel doors and tubs to rust.
• Using harsh chemicals (e.g. bleach), abrasive cleaners, scouring pads (metal or plastic), or abrasive cloths/paper towels can damage your dishwasher’s exterior door panel, fascia panel and buttons.
• To avoid dishwasher damage, do not load the dishwasher with paper products, plastic bags, packing materials or anything other than normal, dishwasher safe dishware and kitchenware.

Getting Started

The dotted lines show optional features which may or may not be included with your dishwasher.

The numbers stated below refer to the overview images on the previous page of this manual.

Operating panel

1. On/Off button
2. Wash cycles
3. Digital display
4. Delay start button
5. Wash cycle options
6. Start button

Dishwasher interior components

20. Interior light *
21. Third rack
22. Upper rack
23. Upper spray arm
24. Detergent tab tray
25. Vent hole
26. Lower spray arm
27. Dispenser for special salt *
28. Filters
29. Silverware basket
30. Lower rack
31. Rinse aid dispenser
32. Detergent dispenser
33. Lock for detergent dispenser
34. Rating plate

* optional feature which may or may not be included with your dishwasher.

Display indicators

Menu overview
The dishwasher has been preset with certain settings for your convenience. You can change these factory settings. Use the function keys A, B and C to change the settings. See instructions → “ Operating the Dishwasher” on page 30

Rinse Aid

To achieve proper drying, always use a liquid rinse aid, even if your detergent contains a rinse aid or drying additive.

Note: The dishwasher indicates low rinse aid by turning on the Rinse Aid indicator. If this indicator lights up, you need to refill the rinse aid dispenser 31 by following the directions below.

Adding rinse aid

NOTICE
To avoid oversudsing or clogging, do not overfill the rinse aid dispenser 31. Wipe up any spills with a damp cloth.

1. Open the rinse aid dispenser 31 by pressing on the latch of the lid and pull it open.
2. Add liquid rinse aid to the dispenser 31 until it is full. Do not overfill. Avoid spilling into air vent hole.
3. Close the lid. Lid must be fully closed until it clicks in order to seal.
4. Wipe up any excess rinse aid that may have puddled when the dispenser reservoir is full.
   The indicator light will go out a few moments after the dishwasher door is shut.
   Tip: For easier pouring, remove lid from the rinse aid bottle.

NOTICE
Do not fill the rinse aid dispenser 31 with detergent. Doing so will damage the dishwasher.

Setting the amount of rinse aid used

The amount of rinse aid dispensed can be set from r:00 to r:06. The factory setting is r:05.
You should only change the setting if streaks remain on the dishes (lower the amount), or if dishes are not getting dry enough (increase the amount).

1. Press the On/Off button 1.
2. Hold down the function key A and press the Start button 6 until the display 3 indicates H:0x or d:0x (x can be any number). Release both buttons.
3. Press the function key A until the display 3 shows r:05.
4. Press the function key C to select the desired setting.
5. Press the Start button 6 to save the setting.

Turning off rinse aid indicator

Proceed as described in the section “Setting the amount of rinse aid used” and set value to r:00. The rinse aid indicator is now turned off.

NOTICE
Using no rinse aid or setting the dispenser to r:00 may result in longer cycle times consuming more energy and water. The higher temperatures and longer cycle times can damage fine china or glassware.

Loading the Dishwasher

Dishware material
Note: Before using your dishwasher for the first time, check the information in this section. Some items are not dishwasher-safe and should be hand washed; others require special loading.

Loading the racks

For best dishwashing results, observe the following when loading the dishwasher:

• Do not pre-wash items with loosely attached food soil.
• Remove all food particles, bones, toothpicks and excessive grease.
• Pre-treat items having burned-on, baked-on or starchy soils.
• Load dishes in the dishwasher racks so the insides of bowls, pots and pans are facing the spray arms.
• Avoid nesting and contact points between dishes.
• Separate items of dissimilar metals. Use care to not block movement of the spray arms.
• Only wash household dishware and kitchenware rated as dishwasher-safe. Refer to the Dishware Materials section for more information about dishware suitability.

NOTICE
To avoid dishwasher damage, do not load the dishwasher with paper products, plastic bags, packing materials or anything other than normal, dishwasher safe dishware and kitchenware.

Loading the upper rack
Ensure items do not protrude through the bottom of the racks and block the spray arms.

Note: When pushing the upper rack 22 into the dishwasher, push it until it stops against the back of the tub so the upper rack spray arm 23connects to the water supply at the back of the tub. Do not push racks in using the door.

Loading the lower rack
Place large items in the lower rack 30. Load pots, pans and bowls upside down. Do not block the vent hole 25 with tall baking sheets. Load these items on the right side of the dishwasher.

Loading patterns for lower rack

12 place setting suggested loading pattern

Alternate loading pattern

Alternate loading pattern with pots and pansFor best results, load large items face down in the lower rack.

Loading patterns for upper rack

12 place setting suggested loading pattern, with third rack cutlery drawer *

Alternate loading pattern

Alternate loading pattern with stemware

Use supports to load stemware glasses in the upper rack.

Loading patterns for third rack

12 place setting suggested loading pattern

Loading the silverware basket 

Place knives and sharp utensils with their handles up and forks and spoons with their handles down. If large or oddly-shaped items are loaded in the silverware basket, be sure they do not nest together.

⚠️WARNING
RISK OF INJURY!
The sharp points and edges of knives and other sharp utensils can cause serious injury. Load knives and other sharp utensils with edges down. Do not allow children to handle or play near knives and sharp utensils.

Silverware basketNote: The silverware basket lid may also be folded downward in order to leave the basket open.

Suggested loading patterns

1. Salad fork
2. Teaspoon
3. Dinner fork
4. Knife
5. Tablespoon
6. Serving spoon
7. Serving fork

Unloading the dishwasher

⚠️CAUTION
Dishes can be very hot immediately after cycle ends.
Open the door slightly and allow dishes to cool for a few minutes before unloading.

Note: Dishes are more likely to chip when unloading before cooling.

When unloading the dishwasher, to prevent water from dripping onto dry dishes, unload the lower rack 30 first. Next, unload the silverware basket 29 followed by the upper rack 22, and then the third rack (if equipped).

Adjusting the height of the rack

If desired, the height of the upper rack 22 can be adjusted to create more space for taller utensils either in the upper or lower rack.

Arrange large plates up to a diameter of 12.6 in (32 cm) in the lower basket 30 as illustrated.

RackMatic®
The height of the upper rack 22 can be adjusted in 3 steps to create more space.

1. Pull the upper rack out of the dishwasher until it stops.
2. To lower the rack, push the RackMatic® lever inward.
3. To raise the rack, hold the basket on the sides of the upper rack and lift it up.

Note: Check spray arm for clearance after adjustment.

Rack accessories

Flip tines
The upper and lower rack are fitted with flip tines that can be folded down depending on what you may need to load in the rack.

Lower rack flip tines: To fold down, pull flip tine gently forward and release it from the notch. Push the flip tine downward. To fold up, push flip tines into an upright position until the holder engages in the notch.

Upper rack flip tines: To fold down, push flip tines downward with gentle pressure. To fold up, push flip tines into an upright position until the holder engages in the notch.

Third rack
The third rack 21 horizontally positions knives, spatulas and other oversized tools for improved cleaning and easier loading and unloading. Arrange cutlery in third rack as illustrated.

Cup shelves
The cup shelves and the space underneath them can be used for small cups or for larger serving utensils. They also serve as stemware supports.→ “Loading patterns for upper rack” on page 17

Extra tall item sprinkler
If an item is too tall to be placed in the lower rack 30 even with the upper rack 22 in the raised position, remove the empty upper rack 22 by pulling it out of the dishwasher until it stops. Pull the front of the rack upward and outward until the rack will not slide out anymore. Then lift it up and away from the dishwasher, until the rollers are completely free of the roller guides (A).

Set the upper rack 22 aside and push the roller guides (A) back into the dishwasher. Insert the extra tall item sprinkler (B) into the upper rack spray outlet (C) and turn the sprinkler clockwise to lock into position.

Note: Keep the vent hole 25 on the tub’s left side clear by placing tall items such as plastic cutting boards and tall baking sheets on the lower rack’s right side or center.

NOTICE
To avoid dishwasher damage, do not reinstall the upper rack 22 without removing the extra tall item sprinkler (B).

Removing/Installing third rack

Removing third rack 21

1. Pull out third rack all the way (1).
2. Lift upper rollers over the stopper hooks of both rails (2).
3. Pull third rack out forward and upward so that the holding hooks and the lower rollers of the rack slide over the stopper hooks of both rails (3).

Installing third rack 21

1. Pull out third rack rails all the way (1).
2. Insert third rack at an angle. Make sure that the stopper hooks of both rails slide in between the holding hooks and the lower rollers of the third rack (2).
3. Slide third rack in and lift the upper rollers over the front stopper hooks of both rails (3).
4. Push in third rack (4).

Removing/Installing upper rack with Rackmatic®

Removing upper rack 12

1. Pull out upper rack all the way (1).
2. Lift front rollers over the stopper hook of the rail (2).
3. Pull out upper rack forwards and upwards so that the upper and lower rollers of the rack slide over the stopper hooks of both rails (3).

Installing upper rack 22

1. Pull out upper rack rails all the way (1).
2. Insert upper rack at an angle. Make sure that the stopper hooks of both rails slide in between the upper and lower rollers on the rear side of the rack (2).
3. Slide upper rack in and lift the upper rollers over the front stopper hooks of both rails (3).
4. Push in upper rack (4).

Detergent

Use only detergent specifically designed for dishwashers. For best results, use fresh powdered dishwashing detergent or detergent tabs.

NOTICE

To avoid damage to dishwasher or dishware:

• Do not use hand dishwashing products in your dishwasher.
• Do not use too much detergent if your water is soft. Using too much detergent with soft water may cause etching in glassware and fine china.
• To best protect glassware, use a wash cycle with low temperatures or a specific glass-care cycle (depending on the model) and use a detergent that includes etch protection.

This dishwasher uses less water than most, therefore, less detergent is required. With soft water, 1 tablespoon (15 ml) of detergent will clean most loads. The detergent dispenser cup has lines that measure detergent to 1 tablespoon (15 ml) and 1.75 tablespoons (25 ml). 3 tablespoons (45 ml) of detergent will completely fill the detergent dispenser.

Note: If you do not know the hardness of your water supply, use 15 ml of detergent. Increase the amount if necessary to the least amount required to get your kitchenware clean.

Use the measuring lines in the detergent dispenser cup as a guide to measure the amount of detergent recommended in the following table.

Adding detergent

1. If the detergent dispenser 32 is still closed, push the button 33 to open it.
   Note: Make sure the detergent dispenser is dry and clear of detergent residue.
2. When using detergent tabs, lay them such that they do not come in contact with the cover, insert a detergent tab flat, not on its side.
   Note: Do not place detergent tabs or utensils in the detergent tab tray 24. Place tabs or other detergent forms directly in the detergent dispenser 32. Pour detergent into the dry detergent dispenser 32 only. Add detergent. Do not overfill the detergent dispenser.
   Dosage: see manufacturer’s instructions on the packaging.
3. Close the lid by placing the finger on the lid as shown. Slide the lid closed until it clicks. The detergent dispenser will open automatically at the ideal time for the set cycle. The powder or liquid detergent is distributed in the appliance and is dissolved, detergent tabs will fall into the detergent tab tray 24 where it dissolves during the cycle.

Tip: If the dishware is only lightly soiled, slightly less than the indicated amount of detergent is usually adequate.

Dishwasher Cycles 

Note: The Energy Guide label was based on the Normal soil sensing cycle as follows: The unit was tested without any rinse aid (liquid) in the rinse aid dispenser 31. A single dose of detergent was inserted into the detergent dispenser 32, with no detergent being used in the prewash. The unit was not subjected to truncated testing per the definitions in the test procedure. We recommend that dish loads such as the one in the energy certification test have the rack position set in the highest position.

Dishwasher Cycle Options

Delay
Allows you to delay the start time of your dishwasher up to 24 hours.

Half Load
Can reduce water consumption when washing small, lightly soiled loads that fill approximately half or less of the dishwasher’s capacity.

Sanitize
Increases the temperatures and retains them for an extra long time to obtain a defined disinfecting performance. Continuous use of this function increases the hygiene status. This additional option is ideal for cleaning items such as chopping boards and baby bottles.

Using the Sanitize option may also improve drying. The cycle time and energy usage may be increased.

Extra Dry
Used in combination with a wash cycle (except Rinse), the Extra Dry option raises the temperature and extends the drying time to further enhance drying results and provide a brilliant shine. The energy usage may be increased.

Wash Cycle Information
To save energy, this dishwasher has EcoSense where the sensors in the dishwasher automatically adjust the cycle length, temperature and water changes based on the amount of food soil and the incoming water temperature. The “Smart Control” makes decisions that can cause the cycle time and water usage to adjust intermittently.

Wash cycle times are based on 120°F (49° C) water supply. If your household water supply is different than 120°F (49° C), your dishwasher’s cycle times may be impacted.

Note: Only sanitizing cycles have been designed to meet the requirements of Section 6 of the NSF/ANSI Standard for Residential Equipment for soil removal and sanitization efficacy. There is no intention, either directly or indirectly, to imply that all cycles have passed sanitization performance tests.

Operating the Dishwasher

WARNING
RISK OF INJURY!
To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.

Protection against unintentional operation
Your dishwasher is equipped with a function that helps to prevent unintentional operation (e.g. by children).

After starting the dishwasher, the dishwasher door has to be closed within 4 seconds, otherwise the operation will be paused. There will be a signal on the control panel advising you to press the Start button again and close the door.

This function will be activated when:

• pressing Start to begin a wash cycle
• setting Delay time and pressing Start
• opening the door while Delay time is active
• opening the door during a wash cycle.

Note: This function cannot be deactivated.

AquaSensor
The AquaSensor is an optical measuring device which measures the cleanliness of the rinse water.

The AquaSensor is used according to the wash cycle. If the AquaSensor is active, “clean” rinse water can be transferred to the next rinse and water consumption can be reduced by 0.8–1-5 gal (3–6 liters). If the rinse water is not yet clear, the water is drained and is replaced with fresh water. In the automatic wash cycles the temperature and running time can also be adjusted to the degree of soiling.

Switching the appliance on

1. Turn the water supply on fully.
2. Press the On/Off button 1 The AUTO wash cycle has been preset as a default whenever the appliance starts. This wash cycle remains selected if no other wash cycle button 2 is pressed. Select any desired option.
3. Press Start button 6.

Note: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the Start button, the operation will be paused. Close the appliance door and press the Start button 6 again.

Time display
When a wash cycle is selected the remaining wash cycle time is shown on the display 3.

The wash cycle time is determined during the wash cycle by the water temperature, the amount of dishes, as well as the degree of soiling and may vary (depending on the selected wash cycle).

Delay start
You can delay the start of the cycle in one hour increments up to 24 hours.

h:01  1 hour delay
h:24  24 hours delay

To set Delay start:

1. Press On/Off button 1 Select a cycle.
2. Press Delay button 4 until the displayed time corresponds with your requirements.
3. Press Start button 6 to activate Delay start.

To cancel Delay start:

1. Press Delay button 4 until h:00 is indicated on the digital display 3.
2. Press Start button 6 to save setting.

Note: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the Start button, the operation will be paused. Close the appliance door and press the Start button 6 again.

Wash cycle end
The wash cycle has ended when the display 3 reads 0:00 .

Auto power off
This setting determines the length of time the control panel stays illuminated after the cycle is complete. To save energy the recommended setting is P:01.

This setting can be adjusted from P:00 to P:02.

P:00 dishwasher does not turn off automatically
P:01 dishwasher turns off automatically after 1 minute
P:02 dishwasher turns off automatically after
120 minutes (2 hours)

To change the setting:

1. Press the On/Off button 1
2. Hold down the function key A and press the Start button 6 until the display 3 indicates d:0x (x can be any number).
3. Release both buttons.
4. Press the function key A until the display 3 indicates P:0x.
5. Press the function key C until the display corresponds with your requirements.
6. Press the Start button 6.

Switching off the appliance

Short time after the end of the wash cycle:

1. Press On/Off button 1.
2. Remove the dishes when they have cooled down.

⚠️WARNING
RISK OF INJURY!
To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open
the door until water noises have stopped and steam has subsided.

Interrupting the wash cycle 

⚠️CAUTION
Expansion (overpressure) may cause the appliance door to open and/or water to escape! If the door was opened on an appliance which has a hot water connection or is heated, always leave the door ajar for several minutes and then close.

1. Press On/Off button 1. The LED’s go out. The wash cycle is saved.
2. To continue the wash cycle, close the door and press On/Off button 1 again.

Note: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing
the Start button, the operation will be paused. Close the appliance door and press the Start button6 again.

Terminating the wash cycle (Reset)

1. Press and hold Start button 6 for approximately 3 seconds until the display reads 0:01.
2. Wait about 1 minute while the dishwasher drains.
3. Press On/Off button 1.

You may now power the dishwasher back on and begin a new cycle if desired.

Changing the wash cycle
When the Start button 1 has been pressed, the wash cycle cannot be changed. The only way a wash cycle
can be changed is by terminating the wash cycle (Reset).

Child Lock (panel lock)* 

The child lock will lock the panel while the dishwasher is in operation to prevent that a wash cycle is interrupted unintenionally (e.g. by children).

To set the panel lock:

1. Start the desired wash cycle.
2. Hold down the button that says ‘Child Lock’ underneath it for approximately 3 seconds until the display reads CL.
   The panel lock is active.

CL will be indicated now if any button is pressed and the program will not be reset.

To deactivate the panel lock hold down the button that says ‘Child Lock’ underneath it for approximately 3 seconds until the display no longer reads CL

The panel lock is deactivated automatically when the wash cycle is completed. In case of a power outage the panel lock will remain active. The panel lock has to be activated with each new wash cycle.

* optional feature which may or may not be included with your dishwasher.

Intensive drying
The final rinse uses a higher temperature which improves the drying result. The cycle time and energy usage may be increased. (Caution if utensils are delicate!)

This feature has two settings:

d:00 Off
d:01 On

1. Press the On/Off button 1.
2. Hold down function key A and press Start button 6 until the display 3 indicates d:x (x can be any number).
3. Release both buttons.
4. Press function key A until the display 3 indicates the factory set value d:00.
5. Press function key C to switch the intensive drying feature on d:01 or off d:00.
6. Press Start button 6 to save setting.

Care and Maintenance

A regular inspection and maintenance of your machine will help to prevent faults. This saves time and prevents future problems.

Cleaning the dishwasher

• Regularly wipe the front of the appliance with a damp cloth – water and a small amount of liquid soap is adequate.
• For black stainless steel and anti-fingerprint surfaces, use a soft, dry towel. For stubborn dirt, use warm water diluted with a non-abrasive, mild cleansing soap. Never use stainless steel polish.
• For stainless steel appliances (excluding black stainless and anti-fingerprint), use a stainless steel polish to seal and protect the surface.
• Clean the outer edges of the inside door panel regularly to remove debris that may collect from normal loading. If spots begin to appear on the stainless steel, make sure the rinse aid dispenser is full and functioning properly.
• Clean the door seal regularly with a damp cloth to remove food particles that may collect from normal loading and cause odor. A soiled door seal may not seal properly.

NOTICE

• Never use a steam cleaner to clean your dishwasher. The manufacturer is not liable for any resulting damage.
• Do not use sponges as they could scratch the surfaces.
• Do not use bleach-based wipes as they could damage the surface or printing.
• Never use stainless steel polish on a black stainless finish or anti-fingerprint surfaces.

⚠️WARNING
RISK OF EXPLOSION!

• When cleaning your dishwasher with any cleaning agent, remove all cookware, utensils or any foreign material from inside. Some cleaning agents are highly acidic and/or caustic alkaline, which can cause hydrogen gas to form if aluminum material is also inside the dishwasher tub. Hydrogen gas is explosive.

⚠️WARNING
Use caution when removing parts for cleaning as some debris may be sharp.

Filters
The Bosch® filter system 28 is designed to prevent the need to pre-rinse normally attached food soils from your dishes. Simply scrape leftover food soils off of dishware before loading. This process will conserve time, water and the energy require to heat your household water supply.

Your dishwasher filter system is designed to filter 100% of the water entering the spray arms to provide a continuous supply of clean water to remove food soils from your dishware.

Filter components
The filter system 28 consists of three parts.

A Large Object Trap
Prevents objects that should not be placed in your dishwasher from damaging the dishwasher pump system or clogging your household drain.

B Flat Fine Filter
Prevents food particles from entering the wash chamber and directs particles toward the micro filter.

C Micro Filter
Directs the smallest of particles to the household plumbing drain.

Cleaning intervals
The filter system 28 is designed to minimize maintenance while providing premium cleaning performance and minimum energy consumption.

Depending on use habits and water hardness, the filter system will require some maintenance to sustain premium cleaning performance.

Your filter system may need to be cleaned when:

• You notice food soils remaining on the filter system or objects trapped in the Large Object Trap.
• A drop in cleaning performance or a gritty film forms on the dishware.

When washing normally attached food soils that have been scraped before loading, in a household that runs the dishwasher every other day, your filter should be cleaned:

Note: Clean the filter system after washing loads with large amounts of food soils or loads with a heavy starch content, like potatoes and pasta, to maintain optimal performance.

To check or clean the filter system:

1. Unscrew the Large Object Trap as illustrated and remove the entire filter system.
2. Remove the microfilter from the fine filter for easier cleaning.
3. Rinse the filters under running water and use a soft brush to clean.
   Note: do not use abrasive brushes or steel wool, etc., as they may damage the filter.
4. Reinstall the filter system in reverse sequence and lock into place by screwing the Large Object Trap until the marking arrows align.

Spray arms
Check spray arms 23, 26 for grease and limescale deposits. If you find such deposits:

• Fill detergent dispenser 32 with detergent and start the appliance without utensils in the cycle with the highest rinsing temperature. →”Wash Cycle Information” on page 29
• Clean the appliance with detergents/appliance cleaners which are particularly suitable for use with dishwashers.
• Unscrew the upper spray arm 23 and pull off the lower spray 26 arm as shown. Inspect for deposits.

Drain pump
Large food remnants in the rinsing water not retained by the filters may block the waste water pump. In this case:

• Disconnect the appliance from the power supply.
• Remove the filters. ~ “Filters” on page 35
• Scoop out standing water – use a sponge if necessary.
• Using a spoon, pry off the pump cover until it clicks, then grip the cover and pull upward until it resists and then pull forward.
• Check inner compartment and remove any foreign objects.

⚠️WARNING
Use caution when removing parts for cleaning as some debris may be sharp.

• Place cover in the original position, press down and engage.
• Reinstall filters.

Note: The drain pump will not work properly if the drain pump cover is not snapped in completely until it clicks.

Preparing your unit for vacation 

NOTICE
Before leaving for vacation during warmer weather, besides turning off the main valve, also turn off water supply at the nearest point to the dishwasher. Do not leave soiled dishware in unit and leave door slightly open. During colder weather, please follow the instructions for winterizing your unit below.

Winterizing your unit

NOTICE
If your dishwasher will be unused for a period of time in a location that experiences freezing temperatures (holiday home or through a vacation period), have your dishwasher winterized by a professional service.

Troubleshooting

Dishwashers may occasionally exhibit problems that are unrelated to a malfunction of the dishwasher itself. The following information may help you with a dishwasher problem without involving a repair professional.

Customer Service

Your Bosch® dishwasher requires no special care other than that described in the Care and Maintenance section of this manual. If you are having a problem with your dishwasher, before calling for service please refer to the Troubleshooting Guide section of the manual. If service is necessary, contact your dealer or installer or an authorized service center. Do not attempt to repair the appliance yourself. Any work performed by unauthorized personnel may void the warranty.

If you are having a problem with your Bosch® dishwasher and are not pleased with the service you have received, please take the following steps until the problem is corrected to your satisfaction:

1. Call us at 1-800-944-2904
2. Contact Customer Service from our web site:
   www.bosch-home.com/us or www.bosch-home.ca
3. Contact your installer or the Bosch Authorized Service Contractor in your area.
4. Write us:

BSH Home Appliances Corporation 1901 Main Street
Irvine, CA 92614

Please be sure to include your model information as well as an explanation of the problem and the date it started. You will find the model and serial number information on the label located on the edge of the dishwasher door. Please make a copy of your invoice and keep it with this manual. The customer may be required to show proof of purchase to validate warranty coverage.

Statement of Limited Product Warranty

What this Warranty Covers & Who it Applies to:

The limited warranty provided by BSH Home Appliances (“Bosch“) in this Statement of Limited Product Warranty applies only to the Bosch appliance sold to you (“Product“), provided that the Product was purchased:

• For your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes.
• New at retail (not a display, “as is”, or previously returned model), and not for resale, or commercial use.
• Within the United States or Canada, and has at all times remained within the country of original purchase.

The warranties stated herein apply to the original purchaser of the product warranted herein and to each succeeding owner of the product purchased for ordinary home use during the term of the warranty.

Please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is the best way for Bosch to notify you in the unlikely event of a safety notice or product recall.

How Long the Warranty Lasts

Bosch warrants that the Product is free from defects in materials and workmanship for a period of three hundred sixty-five (365) days from the date of the original purchase. The foregoing timeline begins to run upon the date of the original purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever.

This Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage to the finish) of the Product, for a period of thirty (30) days from the date of purchase or closing date for new construction. This cosmetic warranty excludes slight color variations due to inherent differences in painted and porcelain parts, as well as differences caused by kitchen lighting, product location, or other similar factors. This cosmetic warranty specifically excludes any display, floor, “As Is”, or “B” stock appliances.

Extended Limited Warranty

BSH also provides these additional limited warranties:

• 5 year limited warranty on electronics: BSH will repair or replace any BSH microprocessor or printed circuit board if it proves to be defective in materials or workmanship (excludes labor charges).
• 5 year limited warranty on dish racks: BSH will replace the upper or lower dish rack (excluding rack components), if the rack proves defective in materials or workmanship (excludes labor charges).
• Lifetime warranty against stainless steel rust through: BSH will repair or replace your dishwasher with the same model or a current model that is substantially equivalent or better in functionality, if the inner liner should rust through (excludes labor charges).
• BSH will repair or replace the stainless steel door if the door should rust through (excludes labor charges).

Repair/Replace as Your Exclusive Remedy

During this warranty period, Bosch or one of its authorized service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or workmanship. If reasonable attempts to repair the Product have been made without success, then Bosch will replace your Product (upgraded models may be available to you, in Bosch’s sole discretion, for an additional charge). Nothing in this warranty requires damaged or defective parts to be replaced with parts of a different type or design than the original part. All removed parts and components shall become the property of Bosch at its sole option. All replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts. Bosch’s sole liability and responsibility hereunder is to repair manufacturer-defective Product only, using a Bosch-authorized service provider during normal business hours. For safety and property damage concerns, Bosch highly recommends that you do not attempt to repair the Product yourself, or use a non-authorized service provider; Bosch will have no responsibility or liability for repairs or work performed by a non-authorized service provider. Authorized service providers are those persons or companies that have been specially trained on Bosch products, and who possess, in Bosch’s opinion, a superior reputation for customer service and technical ability (note that they are independent entities and are not agents, partners, affiliates or representatives of Bosch). Notwithstanding the foregoing, Bosch will not incur any liability, or have responsibility, for the Product if it is located in a remote area (more than 100 miles from an authorized service provider) or is reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, Bosch would still pay for labor and parts and ship the parts to the nearest authorized service provider, but you would still be fully liable and responsible for any travel time or other special charges by the service company, assuming they agree to make the service call.

Out of Warranty Product

Bosch is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, prorates, or Product replacement, once this warranty has expired.

Warranty Exclusions
The warranty coverage described herein excludes all defects or damage that are not the direct fault of Bosch, including without limitation, one or more of the following:

• Use of the Product in anything other than its normal, customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in conjunction with air or water-going vessels).
• Any party’s willful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent installation, tampering, failure to follow operating instructions, mishandling, unauthorized service (including self performed “fixing” or exploration of the appliance’s internal workings).
• Adjustment, alteration or modification of any kind.
• A failure to comply with any applicable state, local, city, or county electrical, plumbing and/or building codes, regulations, or laws, including failure to install the product in strict conformity with local fire and building codes and regulations.
• Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate on, in, or around the Product.
• Any external, elemental and/or environmental forces and factors, including without limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural failures surrounding the appliance, and acts of God.
• Service calls to correct the installation of your Product, to instruct you how to use your Product, to replace house fuses or correct house wiring or plumbing.

In no event shall Bosch have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are Products, on which the serial numbers have been altered, defaced, or removed; service visits to teach you how to use the Product, or visits where there is nothing wrong with the Product; correction of installation problems (you are solely responsible for any structure and setting for the Product, including all electrical, plumbing or other connecting facilities, for proper foundation/flooring, and for any alterations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses.

TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, “BUSINESS LOSS”, AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY BOSCH, OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

No attempt to alter, modify or amend this warranty shall be effective unless authorized in writing by an officer of BSH.

Obtaining Warranty Service:

To obtain warranty service for your Product, you should contact Bosch Customer Service at 1-800-944-2904 to schedule a repair.

BSH reserves the right to change specification or design without notice. Some models are certified for use in Canada. BSH is not responsible for products which are transported from the United States for use in Canada. Check with your local Canadian distributor or dealer.

BSH Home Appliances Corporation

1901 Main Street, Suite 600

Irvine, CA 92614

1-800-944-2904

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Bosch SHEM63W55N 300 Series Dishwasher 24”
Stainless steel User Manual PDF Download