VIVO MOUNT-E-FD70, MOUNT-E-FD70W Electric Flip
Down Ceiling Mount for 32” to 70” TVs User Manual
ASSEMBLY VIDEO AVAILABLE:
Follow along step-by-step with our video walk through by scanning the QR code with your mobile device or by following the product link: vivo-us.com/products/mount-e-fd70
[email protected] | 309-278-5303 | www.vivo-us.com
Give us a Call: 309-278-5303
Chat Us: www.vivo-us.com
Email Us: [email protected]
We’re Here for You!
Missing a Part? Our customer-minded support team is here for YOU,
Monday-Friday 7am-7pm CST.
We offer immediate assistance with rapid response times from customer service agents and product techncians to
help you every step of the way!
If any parts are received damaged / defective OR you are missing a part, please reach out to us within 30 days of
product delivery to have it replaced at no cost.
We are happy to replace parts to ensure you have a fully functioning product
PRE-ASSEMBLY | BEFORE YOU BEGIN
⚠️If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.
WARNING: CHOKING HAZARD
SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
⚠️CAUTION!
DO NOT INSTALL INTO DRYWALL ALONE. VERIFY YOUR WALL CONSTRUCTION. USE WOOD STUDS TO MOUNT. We include mounting for brick and concrete walls. If unsure, please contact us at vivo-us.com, email at [email protected], or call us at 309-278-5303.
WEIGHT CAPACITY
DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.
Product Warranty
For the most up to date details on your product’s warranty, please visit the product’s listing on our website or reach out to customer support. vivo-us.com/products/mount-e-fd70
Returns | Product Didn’t Work Out?
We offer a hassle-free 30 day return on all products. Contact customer support at 309-278-5303 or [email protected]. Please note: For items ordered in error or no longer needed, the return shipping charges will be at the buyer’s expense.
TOOLS NEEDED:
PACKAGE CONTENTSPlease consult the parts list below and ensure you have everything you need to assemble your product. If parts are missing or damaged, please contact us |
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NOTE: SOME HARDWARE INCLUDED MAY NOT BE USED
ASSEMBLY STEPS
STEP 1: Installing the Mount
| OPTION A: Wood Ceiling Using Ceiling Template (C), mark exact location of mounting holes. Drill pilot holes 2.2” deep using a 4.5mm drill bit. Insert two ST6.3x55mm Screws (W-A), leaving a 5mm gap from ceiling. Hang Mount (A) so that the screws fit into the keyhole openings. Slide Mount (A) backward, then secure using additional ST6.3x55mm Screws (W-A) with Washers (W-C).  NOTE: If mounting to a wood beam ceiling, ensure the front and back holes are usedfor the main support if mount is in line with the beam. If perpendicular to the beam, use keyhole openings for the main support. Do NOT use included Concrete Anchors (W-B) for wood or drywall. | OPTION B: Concrete Ceiling Using Ceiling Template (C), mark exact location of mounting holes. Drill pilot holes 2.4” deep, using a 10mm drill bit. Insert six Anchors (W-B), then tighten two ST6.3x55mm Screws (W-A), leaving a 5mm gap from ceiling. Hang Mount (A) so that the screws fit into the keyhole openings. Slide Mount (A) backward, then secure using additional ST6.3x55mm Screws (W-A) with Washers (W-C). Tighten all screws. |
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STEP 2: Assembling VESA Components
Assemble Bracket Rails (F) to Center Plate (C) using M6x25mm Screws (S-B), M6 Washers (S-C) and M6 Nuts (S-D). While holding M6 Nuts (S-D) with a wrench, use a Phillips screwdriver to tighten M6x25mm Screws (S-B). Slide VESA Brackets (E) onto Bracket Rails (F) and secure using M4x8m Screws (S-E) and 3mm Allen Wrench (T-A).  |
Adjust VESA Brackets (E) spacing to match TV mounting holes, and lock in place using Set Screw (S-A) and 3mm Allen Wrench (T-A). Remove the four pre-installed screws from Center Plate (B) and loosen the center screw until 5mm of thread is exposed. |
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STEP 3: Mounting VESA Assembly
| OPTION A: Flat Back TV Align the VESA bracket assembly with the mounting holes in the back of the TV screen. Install assembly to TV using appropriate screws (M-A, M-B) and Square Washers (M-F) according to your screen’s requirements.  |
| OPTION B: Curved/Recessed Back TV Align the VESA bracket assembly with the mounting holes in the back of the TV screen. Install assembly to TV using appropriate screws (M-C, M-D, M-E), Square Washers (M-F) and Spacers (M-G, M-H) according to your screen’s requirements.  |
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Have a question? Give us a quick call / chat! 309-278-5303 or vivo-us.com
STEP 4: Attach Leveling Knobs (Optional)
Attach Leveling Knobs (J) to the lower two Set Screws (S-A) as shown. This will ensure the TV is perfectly level with the ceiling when raised. |
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STEP 5: Place TV on Mount
Place the TV with VESA bracket assembly on Mount (A) by inserting the center screw on Center Plate (B) into the keyhole on Mount (A) at the desired height. Secure using previously removed screws (STEP 2) and tighten with a Phillips screwdriver. Clearance between the ceiling and top edge of TV should be no less than 15mm when TV is in the fully lowered position.  |
STEP 6: Manage Cables
| Run cables along edge of Mount (A). Allow slack in cables for arm movement. Place Decorative Covers (D) over cables and snap into place. Next, using Cable Ties (I) to fasten cables to the side of the arm. NOTE: Keep cables clear from inside of arm to avoid damage due to pinching.  |
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STEP 7: Connect AC Adapter
| Plug AC Adapter (G) into Mount (A), and connect to AC outlet. Follow Remote (H) instructions for operation. NOTE: Plugging power supply into AC outlet prior to the mount may cause a large spark when connecting to the mount.  |
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Have a question? Give us a quick call / chat! 309-278-5303 or vivo-us.com
EXPLORE MORE AT VIVO-US.COM
We offer a wide array of home & office products to fit your needs. From height adjustable desks to monitor mounts to keyboard trays and more!
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From single monitor mounts to hex mount, gromment or clamp-ons, we’ve got a mounting solution for your setup.
WHO WE ARE
VIVO is more than a brand of ergonomic office furniture. We are a team of creative and innovative indivuduals working together to offer high quality, affordable ergonomic solutions. We think and work outside of the box to serve you, our customer, to the best of our abilitiy
Personable Customer Support | Mon-Fri 7am-7pm
We offer immediate assistance with rapid response times from customer service agents and product techncians to help you every step of the way!
Call Us: 309-278-5303
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Average Resolution Time: < 15m
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Average Resolution Time: 1HR 8M
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38% within < 30m
61% within < 1hr
83% within <2hr
92% within < 3hr
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VIVO MOUNT-E-FD70, MOUNT-E-FD70W Electric Flip
Down Ceiling Mount for 32” to 70” TVs User Manual PDF Download
