Bosch SHX878ZD5N 800 Series Dishwasher 24”
Stainless steel User Manual
This indicates that death or serious injuries may occur as a result of non-observance of this warning.
This indicates that minor or moderate injuries may occur as a result of non-observance of this warning.
This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.
Note: This alerts you to important information and/or tips.
⚠️Important Safety Instructions:
Please READ and SAVE this information
To avoid possible injury or property damage, OBSERVE ALL WARNINGS AND CAUTIONS.
These instructions are intended for use by qualified installers only. The dishwasher must be installed by a qualified service technician or installer.
- In addition to these instructions, the dishwasher shall be installed to meet all electrical and plumbing codes and ordinances (both national and local).
Read these installation instructions completely and follow them carefully. They will save you time and effort and help to ensure safety and optimum dishwasher performance.
- The dishwasher drain hose must be installed with a portion of it at least 33″ (84 cm) off the cabinet floor; otherwise the dishwasher may not drain properly.
- This dishwasher is intended for indoor residential use only, and should not be used in commercial food service establishments.
- This dishwasher is designed to be enclosed on the top and both sides by cabinetry.
- NEW INSTALLATION – If the dishwasher is a new installation, ensure all connections are properly made before the dishwasher is moved into place.
- REPLACEMENT – If the dishwasher is replacing another dishwasher, check the existing dishwasher connections for compatibility with the new dishwasher, and replace parts as necessary.
- This appliance has been found to be in compliance with CAN/CSA-C22.2 No. 167/UL 749. It is the responsibility of the owner and the installer to determine if additional requirements and standards apply in specific installations.
- Not for outdoor use.
Avoiding General Hazards
To reduce the risk of electric shock, fire, or injury to persons, the installer must ensure that the dishwasher is completely enclosed at the time of installation.
Do not use the dishwasher until it is completely installed. When opening the door on an uninstalled dishwasher, carefully open the door while supporting the rear of the unit. Failure to follow this warning can cause the dishwasher to tip over and result in serious injury.
Before installing the supplied counter top mounting brackets, decide which method will be used to secure the dishwasher into its opening. Once these mounting brackets are installed on the dishwasher, removing them is difficult and will damage the mounting brackets and the dishwasher.
In some conditions, hydrogen gas can form in a hot water system that has not been used for weeks. Hydrogen gas is explosive. Before filling a dishwasher from a system that has been off for weeks, run the water from a nearby faucet in a well ventilated area until there is no sound or evidence of gas.
Removing any cover or pulling the dishwasher from the cabinet can expose hot water connections, electrical power and sharp edges or points. Handle with care.
Proposition 65 Warning:
This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:
|STATE OF CALIFORNIA PROPOSITION 65 WARNING:
Inspect the Dishwasher
After unpacking the dishwasher and prior to installation, thoroughly inspect the dishwasher for possible freight or cosmetic damage. Report any damage immediately. Cosmetic defects must be reported within 30 days of installation.
NOTE: Do not discard any bags or items that come with the original package until after the entire installation has been completed.
Tools and Materials Needed
Toe Panel Kits
(Model Dependent; your dishwasher is supplied with one of the toe panel kits shown below)
To Avoid Scalding or Electrical Shock Hazard!
Make sure the water supply and electrical supply are shut off before installation or service.
To Avoid Electrical Shock/Fire Hazard!
Do not allow the electrical and supply lines to touch.
Note: This dishwasher is designed to be enclosed on the top, back and both sides by standard residential kitchen cabinetry.
- Select a location as close to the sink as possible for easy access to water supply and drain lines.
- For proper dishwasher operation and appearance, ensure that the enclosure is square and has the dimensions shown.
- If the dishwasher is to be installed in a corner, ensure that there is adequate clearance to open the door as shown.
- After locating the proper place for your dishwasher, create required openings in your cabinets in order to allow for water, drain and electrical lines on the appropriate side.
- The holes should be cut within the 7 x 2.5″ area shown.
- If the opening is made through wood, sand it smooth.
- If the opening is made through metal, use the Edge Protector with Power Cord clips Kit SMZEPCC1UC.
Scan here for video instructions on preparing the cabinetry
- Certain dishwasher models include a plastic protective barrier. If the dishwasher came with this part, remove it from the back of the unit.
- Clean and dry the underside of the counter where the dishwasher will be installed.
- Peel off half of the backing and stick the barrier in place. Do not leave a gap between the barrier and the edge of the countertop.
- After it is in place, remove the other half of the backing and attach firmly in the place.
Scan here for video instructions on installing the vapor barrier
- Pull the drain hose out of the packaging base as shown.
- Set toe panel aside for later use.
- Attach elbow joint to dishwasher as shown. Do not overtighten.
- Attach hot water line to elbow. Use two wrenches to tighten to avoid putting stress on the water inlet valve.
Note: For a easier access to the hot water inlet connection, tip unit slightly forward with someone holding the front side of the unit.
DO NOT tip the dishwasher too far forward! This could cause serious injury or death. Always have an adult hold the front side if the unit is tipped.
Avoid cross-threading! It will cause leaks. After attaching hose, temporarily hook up the water supply then turn on water to check for leaks.
Scan here for video instructions on installing the water inlet valve
- Remove the hose clip at the back of the dishwasher as shown. The hose clip may be used later to hold the drain hose inside your cabinet.
Avoid Electrical Shock Hazard!
Do not work on an energized circuit. Doing so could result in serious injury or death. Only qualified electricians should perform electrical work. Do not attempt any work on the dishwasher electric supply circuit until you are certain the circuit is deenergized.
To avoid possible injury or property damage, care should be exercised when the dishwasher is installed or removed to reduce the likelihood of damage to the power cord.
Avoid Fire Hazard!
Make sure electrical work is properly installed and checked by qualified electricians.
Make sure there are no loose electrical connections. Make sure all electrical connections are properly made.
Loose and improperly installed electrical connections can result in overheating!
To avoid risk of fire, observe the following precautions:
Wall Socket Connections:
Only use the provided power cord for wall socket connections.
DO NOT attach an extension cord or any type of modified cord or adapter with this appliance.
DO NOT cut or splice the power cord.
DO NOT alter the power cord in any way.
Permanent Wire Connections (in addition to the warnings above):
Only use the junction box power cord, sold as Accessory kit #SMZPCJB1UC.
Carefully review the terminal block installation instructions.
DO NOT remove, alter or bypass the terminal block.
The customer has the responsibility of ensuring that the dishwasher electrical installation is in compliance with all national and local electrical codes and ordinances. The dishwasher is designed for an electrical supply of 120V, 60 Hz, AC, connected to a dishwasher-dedicated, properly grounded electrical circuit with a fuse or breaker rated for 15 or 20 amps.
Dishwasher Electrical Rating
The dishwasher must be properly grounded before operating. This appliance must be connected to a grounded metal permanent wiring system or an equipment grounding conductor must be run with the circuit conductors and connected to the equipment grounding terminal or lead on the dishwasher.
Do NOT use an extension cord.
Make sure that the dishwasher is connected to a suitable ground in compliance with all local codes or, in the absence of a local code, with the NATIONAL ELECTRICAL CODE in the United States or the CANADIAN ELECTRIC CODE C22.1-latest edition in Canada as well as any provincial/ state or municipal or local codes that apply.
Note: Installations requiring hard wiring and terminal block – The accessory terminal block/junction box model, SMZPCJB1UC, designed
for permanent wire connection, is not included but can be ordered through Customer Service by calling 1-800-944-2904. Follow the instructions included with the kit.
- Plug the end of the supply cord into the back of the dishwasher. Be sure it goes through the strap on either the right or left side of the dishwasher.
- The outlet for the power supply cord should be located in a cabinet or wall adjacent to the dishwasher cabinet.
- Do not plug dishwasher in until all the steps of installation are complete.
Note: Only use the included power cord. If cord is missing order kit SMZPC002UC through Customer Service.
Note: If clips are required for the power cord use the Edge Protector with Power Cord clips Kit SMZEPCC1UC.
Installation of Mounting Brackets
Avoid Tip Over Hazard!
Do not use the dishwasher until it is completely installed. When opening the door on an uninstalled dishwasher, carefully open the door while supporting the rear of the unit. Failure to follow this warning can result in serious injury.
Note: Before installing the supplied counter top mounting brackets, decide which method of securing the dishwasher into its enclosure will be used.
Once the mounting brackets are installed on the dishwasher, removing them is difficult and will damage the mounting brackets and the dishwasher.
If you have a Fully Integrated Panel, do not attach mounting brackets until after attaching the panel to the door.
Scan here for video instructions on the mounting brackets
- Top Mount is used for counter tops made of wood or other materials that can be easily drilled. If you have solid surface, marble, granite, or other very hard counter tops, skip to step 10 now.
- If insulation is covering the area in 9a, fold it back.
- Orient the mounting brackets (D) for top mounting as shown in 9b.
- Using pliers, bend side flanges down as shown in 9c and 9d so the bracket will not slip out of slot in frame. Do not attach to cabinet yet.
- Side Mount is used for counter tops made of marble, granite, or other very hard materials that cannot be easily drilled.
- Grasp mounting bracket (D) with pliers and fold bracket at the perforation over onto itself as shown in 10a.
- Slip bracket flange through side slots in frame as shown in 10b.
- Using pliers, bend side flanges down as shown in 9c and 9d so the bracket will not slip out of slot in frame. Do not attach to cabinet yet.
Positioning the Dishwasher
- If your sink is to the right side of where you are installing the dishwasher, you will need to reposition the hoses and power cord behind the dishwasher before installing.
- To do so, unhook the strap that the hoses are running through on the back of the dishwasher base and position them per your requirements.
- If your sink is to the left side, leave the hoses and power cord as they came.
Scan here for video instructions on the hoses and power cord
- Position the hoses and power cord so they run through the strap on the appropriate side.
- Be sure to snap the strap back in place to secure the hoses as shown.
Be sure to pull the hoses all the way into the adjacent cabinet while pushing the dishwasher in. Otherwise, the hoses can fold, kink or break, potentially causing obstructions or leaks.
- To avoid scratching the floor, use floor protection and caution when sliding the dishwasher into the cabinet. Use hands on both sides of dishwasher to push evenly.
- Pull water inlet, drain hose and power cord through the hole in cabinet as shown.
- Push the unit 2/3 of the way into the opening and stop.
- Reach into adjacent cabinet and pull hoses and excess power cord completely out so they do not get kinked.
- Push the unit in until flush with cabinet door.
- Adjust the legs as shown. Make sure the top of the door is no less than 6mm from the underside of the counter.
- Use a level to check that your dishwasher is level.
- Level side to side by turning feet clockwise to raise or counterclockwise to lower front of the unit as shown.
- Level front to back by turning center screw clockwise to raise or counter-clockwise to lower the back.
Scan here for video instructions on leveling and securing the dishwasher
Securing the Dishwasher
- Center the dishwasher in the opening before securing it to your cabinet or counter top as shown.
- Drive the mounting screws (E) through the holes in the mounting brackets as shown for Top ( figure 17) or Side Mount (figure 18).
- If the dishwasher came with a protective barrier, you should drill the screws through the barrier for the Top Mount.
Water Inlet Connection
Do not perform any work on a pressured hot water line. Serious injury could result. Only qualified plumbers should perform plumbing work. Do not attempt any work on the dishwasher hot water supply plumbing until you are certain the hot water supply is shut off.
Temperatures required for soldering and sweating will damage the dishwasher. If plumbing lines are to be soldered or sweated, keep the heat source at least 6 inches (152.4 mm) away from the dishwasher.
Hot Water Supply
The hot water heater should be set to deliver approximately 120° F (49° C) water to the dishwasher. Water that is too hot can cause some detergents to lose effectiveness. Lower water temperatures will increase run times. The hot water supply pressure must be between 15 – 145 psi (1 – 10 bar).
- If using a solder joint instead of a compression fitting, be sure to complete all solder connections before connecting the water supply line to the dishwasher.
- Make sure there are no sharp bends or kinks in the water line that might restrict water flow.
- Always use appropriate seals when making plumbing connections.
- Before connecting the water supply line to the dishwasher, flush the incoming water line for approximately 5 minutes to clear any foreign material.
- Properly tighten all water connections. Not doing so could result in a leak.
- Check local plumbing codes for approved plumbing procedures and accessories. All plumbing should be done in accordance with national and local codes.
- If using copper tubing or other material not depicted in this manual for water supply, defer to a licensed plumber for proper installation.
- Connect the dishwasher water supply line to the water shut off valve. If one isn’t already in the supply line, install one (not provided).
- You will need to use an approved dishwasher water supply line with the correct fittings for this connection.
- After all connections are made, turn on the hot water and check for leaks.
Scan here for video instructions on the drain connection
IMPORTANT NOTES about your drain connection:
- If local ordinance require an air gap, install it according to the manufacturer’s instructions.
- If the dishwasher drain hose is to be connected to a disposer dishwasher drain connection, remove the plug from the disposer’s dishwasher drain connection.
- The dishwasher drain hose must have one place along its length that is securely attached 33″ (84 cm) above the floor.
- The drain hose length can be extended if necessary. Use kit #SGZ1010UC. The maximum length of the drain hose, including the hose leading to the air gap, is 150″ (380 cm).
- You may use the piece you removed in Step 7 to attach to the inside of the adjacent cabinet and hang the drain hose from as shown (screws are not supplied) in place of using a Nonmetallic Tie as pictured in the next illustrations. Do not exceed 43” in drain hose height.
- The dishwasher drain hose must be installed with a portion of it at least 33” (84 cm) off the floor; otherwise the dishwasher may not drain properly.
NOTE: Place hose clamp (C) around end of drain hose BEFORE connecting to the plumbing.
- The dishwasher drain hose may be connected to the drain plumbing using an air gap in one of two ways:
– Connect to the under sink dishwasher drain connection (21a).
– Connect to a disposer dishwasher drain connection (21b).
- The dishwasher drain hose may be connected to the drain plumbing using a high loop in one of two ways:
– Connect to the under sink dishwasher drain connection (21c).
– Connect to a disposer dishwasher drain connection (21d).
- Use the clamp provided (C) to attach the drain hose to the house plumbing as shown.
Attaching the Toe Panel
If your dishwasher came with a slotted toe panel (G) only, follow these instructions; otherwise skip to 24 now.
Note: If using the slotted toe panel shown in 23 above, then metal mounting brackets shown in 24 are not required.
- Position the slotted toe panel (G) on the dishwasher. Allow it to rest on the floor.
- Attach using screws (H) as shown. Use only the supplied screws to avoid damaging the dishwasher. The toe panel should be flush with the floor. The installation is complete!
If the dishwasher came with a non-slotted toe panel (I) and toe panel brackets (K) follow these instructions; otherwise skip to 27 now.
- Plug metal brackets (K) into openings on both sides of the base as shown.
- Use screw (H) to mount metal brackets to the base as shown.
- If your dishwasher comes with a rubber apron, tuck it behind the tab on the metal brackets as shown.
- Slide metal toe panel into position ensuring the bottom of the toe panel is flush with the floor. Use screw (J) to mount the toe panel through the hole it matches up with on the metal brackets (K) as shown.
Note: The toe panel height can be adjusted by screwing into a different hole in the bracket.
- Check for correct fit of apron by opening the door. Ensure the apron does not bind up and can freely move up and down behind the toe panel. Installation is complete!
If your dishwasher came with a plastic toe panel (L) and slotted toe panel (M) follow these instructions:
Note: If using the plastic toe panel shown in 31 above, then metal mounting brackets shown in 28 are not required.
- Align the plastic toe panel on the base of the dishwasher so the holes line up.
- Attach using screws (H) as shown. Use only the supplied screws to avoid damaging the dishwasher.
- Slide metal toe panel into position ensuring the bottom of the toe panel is flush with the floor. Your installation is complete!
Custom Door Panel
Please see the included instructions and template for installing a custom door panel.
Below are the measurements for making a custom door panel from the template. Measure the screw holes from the center line and the top of the panel.
Your dishwasher requires no special care other than that described in the Care and Maintenance section of the Use and Care Manual. If you are having a problem with your dishwasher, before calling for service please refer to the Troubleshooting section in the Use and Care Manual. If service is necessary, contact your dealer or installer or an authorized service center.
Do not attempt to repair the appliance yourself. Any work performed by unauthorized personnel may void the warranty. If you are having a problem with your dishwasher and are not pleased with the service you have received, please take the following steps (in the order listed below) until the problem is corrected to your satisfaction:
- Contact your installer or the Authorized Service Contractor in your area.
- Write us at the address below:
BSH Home Appliances Corporation 1901 Main Street Irvine, CA 92614
- Call us at the Customer Service phone number before calling retailer for technical problems :
Please be sure to include (if you are writing), or have available (if you are calling), the following information:
- Model number (SH_ _ _ _ _ _ _ _)
- Serial number (_ _ _ _ _ _ _ _ _ _)
- Date of original purchase (mm/dd/yyyy)
- Date the problem originated (mm/dd/yyyy)
- Explanation of the problem
- Daytime phone number where you can be reached.
Please make a copy of your invoice and keep it with this manual.
Proof of purchase may be requested to verify warranty coverage.
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Bosch SHX878ZD5N 800 Series Dishwasher 24”
Stainless steel User Manual PDF Download