Fitbit Charge 4 Fitness and Activity Tracker Smartwatch User Manual

Fitbit Charge 4 Fitness and Activity Tracker Smartwatch User Manual

Get started

Push your goals further with built-in GPS, personalized heart-rate features, up to 7 days of battery life, and more on Fitbit Charge 4. Take a moment to review our complete safety information at fitbit.com/safety. Charge 4 is not intended to provide medical or scientific data.

What’s in the box

Your Charge 4 box includes:

The detachable bands on Charge 4 come in a variety of colors and materials, sold separately.

Set up Charge 4

For the best experience, use the Fitbit app for iPhones and iPads or Android phones.

To create a Fitbit account, you’re prompted to enter your birthdate, height, weight, and sex to calculate your stride length and to estimate distance, basal metabolic rate, and calorie burn. After you set up your account, your first name, last initial, and profile picture are visible to all other Fitbit users. You have the option to share other information, but most of the information you provide to create an account is private by default.

Charge your tracker

A fully-charged Charge 4 has a battery life of up to 7 days. Battery life and charge cycles vary with use and other factors; actual results will vary.

Note: The Charge 4 charging cable has a gray connector on the base of the clip. The Charge 3 charger doesn’t work with Charge 4.

To charge Charge 4:

1. Plug the charging cable into the USB port on your computer, a UL-certified USB wall charger, or another low-energy charging device.
2. Clip the other end of the charging cable to the port on the back of Charge 4. The pins on the charging clip must lock securely with the gold contacts on the

back of the tracker. Charge 4 vibrates, and a battery icon appears on the screen.

Charging fully takes about 1-2 hours. While the tracker charges, you can press the button to check the battery level. A fully-charged tracker shows a solid battery icon with a smile.

Set up with your phone or tablet

Set up Charge 4 with the Fitbit app. The Fitbit app is compatible with most popular phones and tablets. For more information, see fitbit.com/devices.

To get started:

1. Download the Fitbit app:
   • Apple App Store for iPhones and iPads
   • Google Play Store for Android phones
2. Install the app, and open it.
   • If you already have a Fitbit account, log in to your account > tap the Today tab > your profile picture > Set Up a Device.
   • If you don’t have a Fitbit account, tap Join Fitbit to be guided through a series of questions to create a Fitbit account.
3. Continue to follow the on-screen instructions to connect Charge 4 to your account.

When you’re done with setup, read through the guide to learn more about your new tracker and then explore the Fitbit app.

For more information, see help.fitbit.com.

See your data in the Fitbit app

Sync Charge 4 to transfer your data to the Fitbit app, where you can view your activity and sleep data, log food and water, participate in challenges, and more.

Each time you open the Fitbit app, Charge 4 syncs automatically when it’s nearby. You can also use the Sync Now option in the app at any time.

Unlock Fitbit Premium

Fitbit Premium helps you build healthy habits by offering tailored workouts, insights into how your behavior impacts your health, and personalized plans to help you reach your goals. A Fitbit Premium subscription includes health insights and guidance, advanced sleep tools, customized programs, and 150+ workouts from fitness brands.

For more information, see help.fitbit.com.

Wear Charge 4

Place Charge 4 around your wrist. If you need to attach a different size band, or if you purchased another band, see the instructions in “Change the band” on page 13.

Placement for all-day wear vs. exercise

When you’re not exercising, wear Charge 4 a finger’s width above your wrist bone.

For optimized heart-rate tracking while exercising:

• During a workout, experiment with wearing your tracker a bit higher on your wrist for an improved fit. Many exercises, such as bike riding or weight lifting, cause you to bend your wrist frequently, which could interfere with the heartrate signal if the tracker is lower on your wrist.
• Wear your tracker on top of your wrist, and make sure the back of the device is in contact with your skin.
• Consider tightening your band before a workout and loosening it when you’re done. The band should be snug but not constricting (a tight band restricts blood flow, potentially affecting the heart-rate signal).

Handedness

For greater accuracy, you must specify whether you wear Charge 4 on your dominant or non-dominant hand. Your dominant hand is the one you use for writing and eating. To start, the Wrist setting is set to non-dominant. If you wear Charge 4 on your dominant hand, change the Wrist setting in the Fitbit app:

From the Today tab in the Fitbit app, tap your profile picture > Charge 4 tile > Wrist > Dominant.

Change the band

Charge 4 comes with a small band attached and an additional large, bottom band in the box. Both the top and bottom bands can be swapped with accessory bands, sold separately on fitbit.com. For band measurements, see “Band size” on page 51. Charge 3 bands are compatible with Charge 4.

Remove a band

1. Turn over Charge 4 and find the band latches.
2. To release the latch, press down on the flat button on the band.
3. Gently pull the band away from the tracker to release it.
4. Repeat on the other side.

Attach a new band

To attach a new band, press it into the end of the tracker until you feel it snap into place.

If you have trouble attaching the band or if it feels loose, gently move the band back and forth to make sure it’s attached to the tracker.

Basics

Learn how to manage Charge 4’s settings, set a personal PIN code, navigate the screen, and more.

Navigate Charge 4

Charge 4 has a PMOLED touchscreen display and 1 button.

Navigate Charge 4 by tapping the screen, swiping side to side and up and down, or pressing the button. To preserve battery, the tracker’s screen turns off when not in use.

Basic navigation

The home screen is the clock.

• Swipe down to see notifications.
• Swipe up to see your daily stats.
• Swipe left to see the apps on your tracker.
• Press the button to go back to a previous screen or return to the clock face.

Quick settings

Press and hold the button and swipe left on Charge 4 for a faster way to access certain settings. Tap a setting to turn it on or off. When you turn off the setting, the icon appears dim with a line through it.

On the quick settings screen:

Adjust settings

Manage basic settings in the Settings app :

Brightness	Change the screen’s brightness.
Vibrations	Adjust your tracker’s vibration strength.
Screen Timeout	Choose how long the screen stays on after you stop interacting with your tracker.
Heart Rate	Turn heart-rate tracking on or off.
Do Not Disturb	Turn off all notifications. Choose to receive alerts about your workout in the Exercise app even if Do Not Disturb is on.
Sleep Mode	Adjust sleep mode settings, including setting a schedule for the mode to automatically turn on and off.
Active Zone Minutes Notifications	Turn on or off the Active Zone Minutes notifications you receive during everyday activity. For more information, see help.fitbit.com.
GPS Settings	Choose the GPS type and manage other settings to enhance GPS performance. For more information, see help.fitbit.com.

Tap a setting to adjust it. Swipe up to see the full list of settings.

Check battery level

On the clock face, swipe up. The battery level icon is at the top of the screen.

Set up device lock

To help keep your tracker secure, turn on device lock in the Fitbit app, which prompts you to enter a personal 4-digit PIN code to unlock your tracker. If you set up Fitbit Pay to make contactless payments from your tracker, device lock is turned on automatically and you’re required to set a code. If you don’t use Fitbit Pay, device lock is optional.

Turn on device lock or reset your PIN code in the Fitbit app:

From the Today tab in the Fitbit app, tap your profile picture > Charge 4 tile > Device Lock.

For more information, see help.fitbit.com.

Turn off the screen

To turn off Charge 4’s screen when not in use, briefly cover the tracker face with your opposite hand, press the button, or turn your wrist away from your body.

Care for Charge 4

It’s important to clean and dry Charge 4 regularly. For more information, see fitbit.com/productcare.

Apps and Clock Faces

The Fitbit App Gallery and Clock Gallery offer apps and clock faces to personalize your tracker and meet a variety of health, fitness, timekeeping, and everyday needs.

Change the clock face

1. From the Today tab in the Fitbit app, tap your profile picture > Charge 4 tile.
2. Tap Clock Faces > All Clocks.
3. Browse the available clock faces. Tap a clock face to see a detailed view.
4. Tap Select to add the clock face to Charge 4.

Open apps

From the clock face, swipe left to see the apps installed on your tracker. To open an app, tap it.

Download additional apps

1. From the Today tab in the Fitbit app, tap your profile picture > Charge 4 tile.
2. Tap Apps > All Apps.
3. Browse the available apps. When you find one you want to install, tap it.
4. Tap Install to add the app to Charge 4.

For more information, see help.fitbit.com.

Remove apps

You can remove most apps installed on Charge 4:

1. From the Today tab in the Fitbit app, tap your profile picture > Charge 4 tile.
2. Tap Apps.
3. In the My Apps tab, find the app you want to remove. You may have to swipe up to find it.
4. Tap the app > Remove.

Lifestyle

Use apps to stay connected to what you care about most. See “Apps and Clock Faces” on page 21 for instructions on how to add and delete apps.

For more information, see help.fitbit.com.

Agenda

Connect your phone’s calendar in the Fitbit app to see upcoming calendar events for today and tomorrow in the Agenda app .

For more information, see help.fitbit.com.

Weather

See the weather in your current location, as well as 2 additional locations you choose in the Weather app on your tracker.

Check the weather

Open the Weather app to see conditions in your current location. Swipe left to view the weather in other locations you added.

If the weather for your current location doesn’t appear, check that you turned on location services for the Fitbit app. If you change locations or don’t see updated data for your current location, sync your tracker to see your new location and latest data in the Weather app.

Choose your unit of temperature in the Fitbit app. For more information, see help.fitbit.com.

Add or remove a city

1. From the Today tab in the Fitbit app, tap your profile picture > Charge 4 tile.
2. Tap Apps.
3. Tap the gear icon next to Weather. You may need to swipe up to find the app.
4. Tap Add city to add up to 2 additional locations or tap Edit > the X icon to delete a location. Note that you can’t delete your current location.
5. Sync your tracker with the Fitbit app to see the updated locations on your tracker.

Notifications

Charge 4 can show call, text, calendar, and app notifications from your phone to keep you informed. Keep your tracker within 30 feet of your phone to receive notifications.

Set up notifications

Check that Bluetooth on your phone is on and that your phone can receive notifications (often under Settings > Notifications). Then set up notifications:

1. From the Today tab in the Fitbit app, tap your profile picture > Charge 4 tile.
2. Tap Notifications.
3. Follow the on-screen instructions to pair your tracker if you haven’t already. Call, text, and calendar notifications are turned on automatically.
4. To turn on notifications from apps installed on your phone, including Fitbit and WhatsApp, tap App Notifications and turn on the notifications you want to see.

Note that if you have an iPhone or iPad, Charge 4 shows notifications from all calendars synced to the Calendar app. If you have an Android phone, Charge 4 shows calendar notifications from the calendar app you choose during setup.

For more information, see help.fitbit.com.

See incoming notifications

A notification causes your tracker to vibrate. If you don’t read the notification when it arrives, you can check it later by swiping down from the top of the screen.

Manage notifications

Charge 4 stores up to 10 notifications, after which the oldest are replaced as you receive new ones.

To manage notifications:

• Swipe down from the top of the screen to see your notifications and tap any notification to expand it.
• To delete a notification, tap to expand it, then swipe to the bottom and tap Clear.
• To delete all notifications at once, swipe to the top of your notifications and tap Clear All.

Turn off notifications

Turn off certain notifications in the Fitbit app, or turn off all notifications in the quick settings on Charge 4. When you turn off all notifications, your tracker won’t vibrate and the screen won’t turn on when your phone receives a notification.

To turn off certain notifications:

1. From the Today tab in the Fitbit app on your phone, tap your profile picture > Charge 4 tile > Notifications.
2. Turn off the notifications you no longer want to receive on your tracker.
3. Sync your tracker to save your changes.

To turn off all notifications:

1. Press and hold the button on your tracker and swipe left to reach the quick settings screen.
2. Tap DND to turn on do not disturb. The DND icon dims to indicate that all notifications, including goal celebrations and reminders to move, are turned off.

Note that if you use the do not disturb setting on your phone, you don’t receive notifications on your tracker until you turn off this setting.

Answer or reject phone calls

If paired to an iPhone or Android (8.0+) phone, Charge 4 lets you accept or reject incoming phone calls. If your phone is running an older version of the Android OS, you can reject, but not accept, calls on your tracker.

To accept a call, tap the check mark on your tracker’s screen. Note that you can’t speak into the tracker—accepting a phone call answers the call on your nearby phone. To reject a call, tap the icon on your tracker’s screen.

The caller’s name appears if that person is in your contacts list; otherwise you see a phone number.

Respond to messages

Respond directly to text messages and notifications from select apps on your tracker with preset quick replies. This feature is currently available on devices paired to an Android phone. Keep your phone nearby with the Fitbit app running in the background to respond to messages from your tracker.

To respond to a message:

1. Tap the notification on your tracker. To see recent messages, swipe down from the clock face.
2. Tap Reply. If you don’t see an option to reply to the message, replies aren’t available for the app that sent the notification.
3. Choose a text reply from the list of quick replies or tap the emoji icon to choose an emoji.

For more information, including how to customize quick replies, see help.fitbit.com.

Timekeeping

Alarms vibrate to wake or alert you at a time you set. Set up to 8 alarms to occur once or on multiple days of the week. You can also time events with the stopwatch or set a countdown timer.

Use the Alarms app

Set one-time or recurring alarms with the Alarms app . When an alarm goes off, your tracker vibrates.

When setting an alarm, turn on Smart Wake to allow your tracker to find the best time to wake you starting 30 minutes before the alarm time you set. It avoids waking you during deep sleep so you’re more likely to wake up feeling refreshed. If Smart Wake can’t find the best time to wake you, your alarm alerts you at the set time.

For more information, see help.fitbit.com.

Dismiss or snooze an alarm

When an alarm goes off, the tracker vibrates. To snooze the alarm for 9 minutes, tap the ZZZ icon. To dismiss the alarm, press the button.

Snooze the alarm as many times as you want. Charge 4 automatically goes into snooze mode if you ignore the alarm for more than 1 minute.

Use the Timers app

Time events with the stopwatch or set a countdown timer with the Timers app on your tracker. You can run the stopwatch and countdown timer at the same time.

For more information, see help.fitbit.com.

Activity and Sleep

Charge 4 continuously tracks a variety of stats whenever you wear it. Data automatically syncs when in range of the Fitbit app throughout the day.

See your stats

Swipe up from the clock face on your tracker to see your daily stats, including:

If you set a goal in the Fitbit app, a ring shows your progress toward that goal.

Find your complete history and other information detected by your tracker in the Fitbit app.

Track a daily activity goal

Charge 4 tracks your progress toward a daily activity goal of your choice. When you reach your goal, your tracker vibrates and shows a celebration.

Choose a goal

Set a goal to help you get started on your health and fitness journey. To begin, your goal is to take 10,000 steps per day. Choose to change the number of steps, or pick a different activity goal depending on your device.

For more information, see help.fitbit.com.

Track progress toward your goal on Charge 4. For more information, see “See your stats” on the previous page.

Track your hourly activity

Charge 4 helps you stay active throughout the day by keeping track of when you’re stationary and reminding you to move.

Reminders nudge you to walk at least 250 steps each hour. You feel a vibration and see a reminder on your screen at 10 minutes before the hour if you haven’t walked 250 steps. When you meet the 250-step goal after receiving the reminder, you feel a second vibration and see a congratulatory message.

For more information, see help.fitbit.com.

Track your sleep

Wear Charge 4 to bed to automatically track basic stats about your sleep, including your time asleep, sleep stages (time spent in REM, light sleep, and deep sleep), and sleep score (the quality of your sleep). Charge 4 also tracks your estimated oxygen variation throughout the night to help you uncover potential breathing disturbances. To see your sleep stats, sync your tracker when you wake up and check the Fitbit app, or swipe up from the clock face on your tracker to check the Sleep tile in Fitbit Today.

For more information, see help.fitbit.com.

Set a sleep goal

To start, you have a sleep goal of 8 hours of sleep per night. Customize this goal to meet your needs.

For more information, see help.fitbit.com.

Learn about your sleep habits

With a Fitbit Premium subscription, see more details about your sleep score and how you compare to your peers, which can help you build a better sleep routine and wake up feeling refreshed.

For more information, see help.fitbit.com.

See your heart rate

Charge 4 tracks your heart rate throughout the day. Swipe up from the clock face to see your real-time heart rate and your resting heart rate. For more information, see “See your stats” on page 31. Certain clock faces show your real-time heart rate on the clock screen.

During a workout, Charge 4 shows your heart-rate zone and vibrates each time you enter a different zone to help you target the training intensity of your choice.

For more information, see “Check your heart rate” on page 38.

Practice guided breathing

The Relax app on Charge 4 provides personalized guided breathing sessions to help you find moments of calm throughout the day. You can choose between 2- minute and 5-minute sessions.

1. On Charge 4, open the Relax app .
2. The 2-minute session is the first option. Swipe to choose the 5-minute session.
3. Tap the play icon to start the session and follow the on-screen instructions.

After the exercise, a summary appears that shows your alignment (how closely you followed the breathing prompt), your heart rate at the start and end of the session, and how many days you completed a guided breathing session this week.

All notifications are automatically disabled during the session.

For more information, see help.fitbit.com.

Fitness and Exercise

Choose to automatically track exercise, or to track activity with the Exercise app and see real-time stats and a post-workout summary.

Sync Charge 4 with the Fitbit app and share your activity with friends and family, see how your overall fitness level compares to your peers, and more.

Track your exercise automatically

Charge 4 automatically recognizes and records many high-movement activities which are at least 15 minutes long. Sync your device to see basic stats about your activity in the Exercise tile in the Fitbit app.

For more information, including how to change the minimum duration before an activity is tracked, see help.fitbit.com.

Track and analyze exercise with the Exercise app

Track specific exercises with the Exercise app on Charge 4 to see real-time stats, receive heart zone notifications, and review a post-workout summary on your wrist. For additional stats and a workout intensity map if you used GPS, tap the Exercise tile in the Fitbit app.

For more information about tracking an exercise with GPS, see help.fitbit.com.

Note: Dynamic GPS on Charge 4 allows the tracker to set the GPS type at the start of the exercise. Charge 4 attempts to connect to the GPS sensors on your phone to preserve battery life. If your phone isn’t nearby or moving, Charge 4 uses built-in GPS. Manage your GPS settings in the Settings app .

Phone GPS requirements

Phone GPS is available for all supported phones with GPS sensors.

1. Turn on Bluetooth and GPS on your phone.
2. Make sure Charge 4 is paired to your phone.
3. Make sure the Fitbit app has permission to use GPS or location services.
4. Check that GPS is turned on for the exercise.
   a. Open the Exercise app and swipe to find the exercise you want to track.
   b. Swipe up and make sure GPS is set to On.
5. Keep your phone with you while you exercise.

Track an exercise

1. On Charge 4, open the Exercise app and swipe to find an exercise.
2. Tap the exercise to choose it.
3. Tap Start or Set Goal . If you set an exercise goal, press the button to go back and tap Start.
4. Tap the play icon to begin. If the exercise uses GPS, you can wait for the signal to connect, or start the exercise and GPS will connect when a signal is available. Note that GPS can take a few minutes to connect.
5. Tap the middle of the screen to scroll through your real-time stats.
6. When you’re done with your workout or want to pause, press the button.
7. To end the workout, press the button again and tap Finish. Swipe up to see your workout summary. Tap the check mark to close the summary screen.
8. To see your GPS data, sync your tracker and tap the Exercise tile in the Fitbit app.

GPS Notes:

• If the exercise uses GPS, an icon appears in the top left as your tracker connects to a GPS signal. When the screen says “connected” and Charge 4 vibrates, GPS is connected.
• Keep your phone nearby for activities with a longer duration, such as golf or a hike, to ensure your full workout is recorded with dynamic GPS or phone GPS.
• For best results, make sure your tracker’s battery is above 80% before you track an exercise longer than 2 hours with built-in GPS. Sync Charge 4 regularly with the Fitbit app to improve the time it takes to connect to GPS satellites.

For more information, see help.fitbit.com.

Customize your exercise settings and shortcuts

Customize various settings for each exercise type on your tracker. Settings include:

1. On Charge 4, open the Exercise app .
2. Swipe through the exercises until you find the one you want to customize.
3. Swipe up, then swipe up through the list of settings.
4. Tap a setting to adjust it.
5. When you’re done, press the button to return to the exercise screen and start your workout.

To change or reorder the exercise shortcuts in the Exercise app:

1. From the Today tab in the Fitbit app, tap your profile picture > Charge 4 tile.
2. Tap Exercise Shortcuts.
   • To add a new exercise shortcut, tap the + icon and select an exercise.
   • To remove an exercise shortcut, swipe left on a shortcut.
   • To reorder an exercise shortcut, tap Edit (iPhones only), and press and hold the hamburger icon , then drag it up or down.

Check your workout summary

After you complete a workout, Charge 4 shows a summary of your stats.

Sync your tracker, and tap the Exercise tile in the Fitbit app to see additional stats and a workout intensity map if you used GPS.

Check your heart rate

Charge 4 personalizes your heart-rate zones using your heart rate reserve, which is the difference between your maximum heart rate and your resting heart rate. To help you target the training intensity of your choice, check your heart rate and heart-rate zone on your tracker during exercise. Charge 4 alerts you when you enter a heart-rate zone.

For more information, see help.fitbit.com.

Custom heart-rate zones

Instead of using these 3 heart-rate zones, you can create a custom zone to target a specific heart-rate range in the Fitbit app.

For more information, see help.fitbit.com.

Earn Active Zone Minutes

Earn Active Zone Minutes for time spent in the fat burn, cardio, or peak heart-rate zones. To help you maximize your time, you earn 2 Active Zone Minutes for each minute you’re in the cardio or peak zones. Heart-rate zones are personalized based on your fitness level and age.

1 minute in the fat burn zone = 1 Active Zone Minute

1 minute in the cardio or peak zones = 2 Active Zone Minutes

There are 2 ways Charge 4 notifies you about Active Zone Minutes:

• A few moments after you enter a different heart-rate zone in the Exercise app , so that you know how hard you’re working. The number of times your device vibrates indicates which zone you’re in:

1 buzz = fat burn zone
2 buzzes = cardio zone
3 buzzes = peak zone

• 7 minutes after you enter a heart-rate zone throughout the day (for example, during a brisk walk)

For more information, see help.fitbit.com.

Share your activity

After you complete a workout, sync your tracker with the Fitbit app to share your stats with friends and family.

For more information, see help.fitbit.com.

View your cardio fitness score

View your overall cardiovascular fitness in the Fitbit app. See your cardio fitness score and cardio fitness level, which shows how you compare to your peers.

In the Fitbit app, tap the heart-rate tile and swipe left on your heart-rate graph to see your detailed cardio fitness stats.

For more information, see help.fitbit.com.

Control music with the Spotify app

Use the Spotify-Connect & Control app on Charge 4 to control Spotify on your phone, computer, or other Spotify Connect device. Navigate between playlists, like songs, and switch between devices from your tracker. Note that at this time, the Spotify-Connect & Control app only controls music playing on your paired device, so your device must remain nearby and connected to the internet. You need a Spotify Premium subscription to use this app. For more information about Spotify Premium, see spotify.com.

For instructions, see help.fitbit.com.

Fitbit Pay

Charge 4 includes a built-in NFC chip, which lets you use your credit and debit cards on your tracker.

Use credit and debit cards

Set up Fitbit Pay in the Wallet section of the Fitbit app, and use your tracker to make purchases in stores that accept contactless payments.

We’re always adding new locations and card issuers to our list of partners. To see if your payment card works with Fitbit Pay, see fitbit.com/fitbit-pay/banks.

Set up Fitbit Pay

To use Fitbit Pay, add at least 1 credit or debit card from a participating bank to the Wallet section of the Fitbit app. The Wallet is where you add and remove payment cards, set a default card for your tracker, edit a payment method, and review recent purchases.

1. From the Today tab in the Fitbit app, tap your profile picture > Charge 4 tile.
2. Tap the Wallet tile.
3. Follow the on-screen instructions to add a payment card. In some cases, your bank might require additional verification. If you’re adding a card for the first time, you might be prompted to set a 4-digit PIN code for your tracker. Note that you also need passcode protection enabled for your phone.
4. After you add a card, follow the on-screen instructions to turn on notifications for your phone (if you haven’t already done so) to complete the setup.

You can add up to 5 payment cards to the Wallet and choose which card to set as the default payment option on your tracker.

Make purchases

Make purchases using Fitbit Pay at any store that accepts contactless payments. To determine if the store accepts Fitbit Pay, look for the symbol below on the payment terminal:

All customers except those in Australia:

1. When you’re ready to pay, press and hold the button on your tracker for 2 seconds.
2. If prompted, enter your 4-digit tracker PIN code. Your default card appears on the screen.
3. To pay with your default card, hold your wrist near the payment terminal. To pay with a different card, tap to find the card you want to use, and hold your wrist near the payment terminal.

Customers in Australia:

1. If you have a credit or debit card from an Australian bank, hold your tracker near the payment terminal to pay. If your card is from a bank outside of Australia, or if you wish to pay with a card that is not your default card, complete steps 1-3 in the section above.
2. If prompted, enter your 4-digit tracker PIN code.
3. If the purchase amount exceeds $100 AU, follow the instructions on the payment terminal. If prompted for a PIN code, enter the PIN code for your card (not your tracker).

When the payment succeeds, your tracker vibrates and you see a confirmation on the screen.

If the payment terminal doesn’t recognize Fitbit Pay, make sure the tracker face is near the reader and that the cashier knows you’re using a contactless payment.

For more information, see help.fitbit.com.

Change your default card

1. From the Today tab in the Fitbit app, tap your profile picture > Charge 4 tile.
2. Tap the Wallet tile.
3. Find the card you want to set as the default option.
4. Tap Set as Default on Charge 4.

Pay for transit

Use Fitbit Pay to tap on and off at transit readers that accept contactless credit or debit card payments. To pay with your tracker, follow the steps listed in “Use credit and debit cards” on page 43.

Update, Restart, and Erase

Learn how to update, restart, and erase Charge 4.

Update Charge 4

Update your tracker to get the latest feature enhancements and product updates.

Regularly sync Charge 4 with the Fitbit app and let the Fitbit app run in the background on your phone, which allows a small portion of the firmware update to download to your tracker each time you sync. You may need to adjust your phone’s settings to allow the Fitbit app to run in the background.

When an update is ready to install, a notification appears in the Fitbit app. After you start the update, a progress bar appears on Charge 4 and in the Fitbit app as the update downloads, and then installs. Keep your tracker and phone close to each other during the update.

For more information, see help.fitbit.com.

Restart Charge 4

If you can’t sync Charge 4 or you have trouble with tracking your stats, restart your tracker from your wrist:

Open the Settings app and tap About > Reboot Device.

If Charge 4 is unresponsive:

1. Connect Charge 4 to the charging cable. For instructions, see “Charge your tracker ” on page 7.
2. Press and hold the button on your tracker for 8 seconds. Release the button. When you see a smiley face and Charge 4 vibrates, the tracker restarted.

Restarting your tracker reboots the device but doesn’t delete any data.

Erase Charge 4

If you want to give Charge 4 to another person or wish to return it, first clear your personal data:

1. On Charge 4, open the Settings app > About > Clear User Data.
2. Swipe up, and tap the check mark icon to erase your data.

Troubleshooting

If Charge 4 isn’t working properly, see our troubleshooting steps below. Visit help.fitbit.com for more information.

Heart-rate signal missing

Charge 4 continuously tracks your heart rate while you’re exercising and throughout the day. If the heart-rate sensor on your tracker has difficulty detecting a signal, dashed lines appear.

If your tracker doesn’t detect a heart-rate signal, first make sure heart-rate tracking is turned on in the Settings app on your tracker. Next, make sure you’re wearing your tracker correctly, either by moving it higher or lower on your wrist or by tightening or loosening the band. Charge 4 should be in contact with your skin. After holding your arm still and straight for a short time, you should see your heart rate again.

For more information, see help.fitbit.com.

GPS signal missing

Environmental factors including tall buildings, dense forest, steep hills, and thick cloud cover can interfere with your tracker’s ability to connect to GPS satellites. If your tracker is searching for a GPS signal during an exercise, you’ll see “connecting” appear at the top of the screen. If Charge 4 can’t connect to a GPS satellite after 10 minutes, the tracker stops trying to connect until the next time you start a GPS exercise.

For best results, wait for Charge 4 to find the signal before you start your workout.

For more information, see help.fitbit.com.

Other issues

If you experience any of the following issues, restart your tracker:

• Won’t sync
• Won’t respond to taps, swipes, or button press
• Won’t track steps or other data

For instructions, see “Restart Charge 4” on page 46.

For more information or to contact Customer Support, see help.fitbit.com.

General Info and Specifications

Sensors

Fitbit Charge 4 contains the following sensors and motors:

• A MEMS 3-axis accelerometer, which tracks motion patterns
• An altimeter, which tracks altitude changes
• A GPS receiver, which tracks your location during a workout
• An optical heart-rate tracker
• A vibration motor

Materials

The housing on Charge 4 is plastic. The Charge 4 classic band is made of a flexible, durable elastomer material similar to that used in many sport watches and includes a surgical-grade stainless steel buckle.

Wireless technology

Charge 4 contains a Bluetooth 4.0 radio transceiver and NFC chip.

Haptic feedback

Charge 4 contains a vibration motor for alarms, goals, notifications, reminders, and apps.

Battery

Charge 4 contains a rechargeable lithium-polymer battery.

Memory

Charge 4 stores your data, including daily stats, sleep information, and exercise history, for 7 days. Sync your tracker with the Fitbit app to access your historical data.

Display

Charge 4 has a PMOLED display.

Band size

Band sizes are shown below. Note that accessory bands sold separately may vary slightly.

Environmental conditions

Learn more

To learn more about your tracker, how to track your progress in the Fitbit app, and how to build healthy habits with Fitbit Premium, visit help.fitbit.com.

Return policy and warranty

Find warranty information and the fitbit.com return policy on our website.

Regulatory & Safety Notices

Notice to the User: Regulatory content for certain regions can also be viewed on your device. To view the content:

Settings > About > Regulatory Info

USA: Federal Communications Commission (FCC)
statement

Model FB417

FCC ID: XRAFB417

Notice to the User: The FCC ID can also be viewed on your device. To view the content:

Settings > About > Regulatory Info

Supplier’s Declaration of Conformity

Unique Identifier: FB417

Responsible Party – U.S. Contact Information

199 Fremont Street, 14th Floor
San Francisco, CA
94105
United States
877-623-4997

FCC Compliance Statement (for products subject to Part 15)

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference and
2. This device must accept any interference, including interference that may cause undesired operation of the device.

FCC Warning
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device meets the FCC and IC requirements for RF exposure in public or uncontrolled environments.

Canada: Industry Canada (IC) statement

Model/Modèle FB417

IC: 8542A-FB417

Notice to the User: The IC ID can also be viewed on your device. To view the content:

Settings > About > Regulatory Info

Avis à l’utilisateur: L’ID de l’IC peut également être consulté sur votre appareil. Pour voir le contenu:

Paramètres> À propos> Informations réglementaires

This device meets the IC requirements for RF exposure in public or uncontrolled environments.

Cet appareil est conforme aux conditions de la IC en matière de RF dans des environnements publics ou incontrôlée

IC Notice to Users English/French in accordance with current issue of RSS GEN:

This device complies with Industry Canada license exempt RSS standard(s).

Operation is subject to the following two conditions:

1. this device may not cause interference, and
2. this device must accept any interference, including interference that may cause undesired operation of the device.

Cet appareil est conforme avec Industrie Canada RSS standard exempts de licence (s). Son utilisation est soumise à Les deux conditions suivantes:

1. cet appareil ne peut pas provoquer d’interférences et
2. cet appareil doit accepter Toute interférence, y compris les interférences qui peuvent causer un mauvais fonctionnement du dispositif

European Union (EU)

Simplified EU Declaration of Conformity

Hereby, Fitbit, Inc. declares that the radio equipment type Model FB417 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.fitbit.com/safety

Vereinfachte EU-Konformitätserklärung

Fitbit, Inc. erklärt hiermit, dass die Funkgerättypen Modell FB417 die Richtlinie 2014/53/EU erfüllen. Der vollständige Wortlaut der EU-Konformitätserklärungen kann unter folgender Internetadresse abgerufen werden: www.fitbit.com/safety

Declaración UE de Conformidad simplificada

Por la presente, Fitbit, Inc. declara que el tipo de dispositivo de radio Modelo FB417 cumple con la Directiva 2014/53/UE. El texto completo de la declaración de conformidad de la UE está disponible en la siguiente dirección de Internet: www.fitbit.com/safety

Déclaration UE de conformité simplifiée

Fitbit, Inc. déclare par la présente que les modèles d’appareils radio FB417 sont conformes à la Directive 2014/53/UE. Les déclarations UE de conformité sont disponibles dans leur intégralité sur le site suivant : www.fitbit.com/safety

Dichiarazione di conformità UE semplificata

Fitbit, Inc. dichiara che il tipo di apparecchiatura radio Modello FB417 è conforme alla Direttiva 2014/53/UE. Il testo completo della dichiarazione di conformità UE è disponibile al seguente indirizzo Internet: www.fitbit.com/safety

IP Rating

Model FB417 has a water resistance rating of IPX8 under IEC standard 60529, up to a depth of 50 meters.

Model FB417 has a dust ingress rating of IP6X under IEC standard 60529 which indicates the device is dust-tight.

Please refer to the beginning of this section for instructions on how to access your product’s IP rating.

Argentina

Australia and New Zealand

Belarus

Customs Union

China

Notice to the User: Regulatory content can also be viewed on your device. Instructions to view content from your menu:

Settings > About > Regulatory Info

Frequency band: 2400-2483.5 MHz

Transmitted power: Max EIRP, -1.77dBm
Occupied bandwidth: BLE: 2MHz
Modulation system: BLE: GFSK, NFC: ASK
CMIIT ID displayed: On packaging and Device Electronic Labeling

India

Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content:

Settings > About > Regulatory Info

Indonesia

Israel

Japan

Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content:

Settings > About > Regulatory Info

Mexico

La operación de este equipo está sujeta a las siguientes dos condiciones:

1. Es posible que este equipo o dispositivo no cause interferencia perjudicial y
2. Este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada

Morocco

Nigeria

Connection and use of this communications equipment is permitted by the Nigerian Communications Commission.

Oman

TRA/TA-R/8940/20
D090258

Pakistan

PTA Approved
Model No.: FB417
TAC No.: 9.208/2020
Device Type: Bluetooth

Philippines

Taiwan

Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content:

Settings > About > Regulatory Info

Article 12
Without permission, any company, firm or user shall not alter the frequency, increase the power, or change the characteristics and functions of the original design of the certified lower power frequency electric machinery.

Article 14
The application of low power frequency electric machineries shall not affect the navigation safety nor interfere a legal communication, if an interference is found, the service will be suspended until improvement is made and the interference no longer exists. The foregoing legal communication refers to the wireless telecommunication operated according to the telecommunications laws and regulations. The low power frequency electric machinery should be able to tolerate the interference of the electric wave radiation electric machineries and equipment for legal communications or industrial and scientific applications.

Battery warning:

This device uses a lithium-ion battery.

If the following guidelines are not followed, the life of the lithium-ion battery in the device may be shortened or there is a risk of damage to the device, fire, chemical burn, electrolyte leakage and / or injury.

• Do not disassemble, puncture or damage the device or battery.
• Do not remove or try to remove the battery that the user cannot replace.
• Do not expose the battery to flames, explosions or other hazards.
• Do not use sharp objects to remove the battery.

Vision Warning

Warning:
Excessive use may damage to vision

Attention:
Please take a 10 mins rest after 30mins use

kids below 2 are not recommended to watch the screen, kids above 2 don’t watch the screen over 1hr in a day.

Taiwan RoHS

United Arab Emirates

TRA Registered No.: ER78316/20
Dealer No.: DA35294/14

Vietnam

Zambia

ZMB / ZICTA / TA / 2020 / 2 / 44

Safety Statement

This equipment has been tested to comply with safety certification in accordance with the specifications of EN Standard: EN60950-1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013 & EN62368-1:2014 + A11:2017.

©2020 Fitbit, Inc. All rights reserved. Fitbit and the Fitbit logo are trademarks or registered trademarks of Fitbit in the US and other countries. A more complete list of Fitbit trademarks can be found at http://www.fitbit.com/legal/trademark-list. Third-party trademarks mentioned are the property of their respective owners.

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Fitbit Charge 4 Fitness and Activity Tracker
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