Keurig K-Café SMART Single Serve Coffee Maker User Manual

Keurig K-Café SMART Single Serve Coffee Maker User Manual

K•Café™

Use & Care Guide
Get the most from your
new Keurig® brewer

LATTE
COLD
CAPP

Before You Brew

1

AUTO

2 Rinse & Fill

OFF

DESCALE
ADD

Plug & Place

WATER

COFFEE

LATTE

&

CAPP

STRONG

8 oz

10oz

6oz

12oz
SHOT

Remove packing tape from brewer and
remove frother from plastic bag. Plug into
a grounded outlet.

Remove the water reservoir lid, then lift the
reservoir straight up to remove it.

LATTE
COLD
CAPP

LATTE
COLD
CAPP

Rinse reservoir with fresh water and fill to the
MAX fill line.

Place a large mug (12oz minimum) on the drip tray.

Replace water reservoir, making sure the lock tab
engages with the brewer. Replace lid.
NOTE: Do not use distilled water.

3 Clean the Frother
Remove the lid and whisk from inside the frother. Wash
the interior of the frother, lid, and whisk with warm,
soapy water. Dry all parts thoroughly using a soft, nonabrasive cloth, and then reassemble.

4 Power On

LID

Press power button — the power light and AUTO
OFF light will illuminate.

WHISK

STRONG

8 OZ

The brewer will automatically begin heating the
water. This will take about 3 minutes. Once the
heating sound stops, the brewer is ready.

FROTHER

NOTE: Frother and frother lid are top rack dishwasher safe. Whisk should
be placed in the utensil basket. If washing by hand, only use non-abrasive
cleaning materials to prevent damage to the inner surface of the frother.

6 OZ

10 OZ
12 OZ

5 Cleansing Brew
Lift and lower the handle. Do not insert a K-Cup®
pod. The COFFEE and LATTE & CAPP buttons will
blink. Press the 6oz button, then press the blinking
1
brew button to start a cleansing brew (the COFFEE
button will illuminate). Pour the hot water into the sink.

STRONG

8 OZ

10 OZ

6 OZ

BUTTON
2 BREW

The one-time setup process is now complete and you are
ready to brew!
NOTE: Between brew cycles, the brewer may take about a minute to reheat.

Make Your First Latte or Cappuccino

1

Fill Frother

To make a Hot Latte or Hot Cappuccino:

To make an Iced Latte or Iced Cappuccino:

Remove lid and add chilled
LATTE
CAPP
milk to the LATTE or CAPP line
marked in the frother. Replace
the lid and place frother on
LATTE
the frother base. Press the
COLD
LATTE or CAPP button on the
CAPP
frother base. The frother will
beep once and the button will
illuminate while heating – approximately 3 minutes.

Remove lid and add chilled
LATTE
CAPP
milk to the LATTE or CAPP line
marked in the frother. Replace
the lid and place frother on
the frother base. Press the
COLD button followed by the
LATTE or CAPP button. The
frother will beep once and both
buttons will illuminate while the milk
is frothing – approximately 3 minutes.

Frothing is complete when the frother beeps twice and the
light on the LATTE or CAPP button is no longer illuminated.
TIP: Having trouble frothing? We’re here to help. Give us a call at 1-866-901-BREW (2739).
NOTE: Do not under or overfill frother. Do not operate before adding milk.
CAPP line = minimum fill LATTE line = maximum fill
CAUTION: Frother is not microwave safe.

LATTE
COLD
CAPP

Frothing is complete when the frother beeps twice and the
light on the COLD and LATTE or CAPP buttons are no
longer illuminated.
NOTE: Do not under or overfill frother. Do not operate before adding milk.
CAPP line = minimum fill LATTE line = maximum fill
CAUTION: Frother is not microwave safe.

2 Place Mug & Pod

3 Brew a Shot

AUTO OFF
DESCALE
ADD WATER

Place a mug on the drip tray
plate. Lift the handle and place
any K-Cup® pod in the K-Cup® pod
holder. Lower the handle completely
to close the lid.
Do not remove the foil lid on the
K-Cup® pod.

1
The COFFEE and LATTE & CAPP
buttons will blink. Press the LATTE &
8
CAPP button – the SHOT button and
2 BREW
BUTTON
STRONG button will illuminate. Press
the blinking brew button. The LATTE
& CAPP, SHOT, STRONG, and brew
button will all remain illuminated
while brewing – about 1 minute. Brewing is complete when the
buttons are no longer illuminated. Lift the handle and dispose
of the used K-Cup® pod. The brewer will be ready to brew
another cup in about a minute.
COFFEE

LATTE & CAPP

STRONG

OZ

10 OZ

12 OZ

6 OZ

SHOT

LATTE
COLD
CAPP

To make an iced latte or iced
cappuccino, fill a 16oz plastic cup half
way with ice, then follow instructions above.
NOTE: For iced beverages, only use a plastic cup, do not use glass.

NOTE: After 60 seconds, the brew button will be disabled. To re-activate, lift and lower the
handle completely.
CAUTION: While brewing, there is extremely hot water in the K-Cup® pod holder. To avoid
injury, do not lift the handle during the brewing process.

Your Coffeehouse
4 Create
Beverage
Remove the frother from the base. Remove
the lid and pour the frothed milk over your
shot of coffee.
NOTE: Clean frother immediately after use. For cleaning
instructions, see Caring for your Brewer section in this guide.

Brew Your First Coffee

1

2 Brew & Enjoy!

Place Mug & Pod

AUTO OFF
DESCALE
ADD WATER

Place a mug on the drip tray. If using
a travel mug, remove the drip tray and
place the mug on the drip tray base. Lift
the handle and place a K-Cup® pod in
the K-Cup® pod holder. Lower the handle
completely to close the lid.

The COFFEE and LATTE & CAPP buttons
1
will blink. Press the COFFEE button. The
2
4 cup sizes will blink. Select your cup size
10
8
3
— for bolder coffee, press the STRONG
12
6
button before selecting your cup size. Press
BUTTON
4 BREW
the blinking brew button. The COFFEE,
SHOT
STRONG (if selected), cup size, and brew button
will all remain illuminated while brewing — about
1 minute. Brewing is complete when the buttons are
no longer illuminated. Lift the handle and dispose of the used K-Cup®
pod. The brewer will be ready to brew another cup in about a minute.
COFFEE

LATTE & CAPP

STRONG

(OPTIONAL)

OZ

OZ

OZ

LATTE
COLD
CAPP

Do not remove the foil lid on the K-Cup® pod.
High Altitude Brewing: While holding the brewer
handle up, push down slowly on the K-Cup® pod
in the pod holder until the bottom of the K-Cup® pod
is punctured by the exit needle.

OZ

NOTE: After 60 seconds, the brew buttons will be disabled. To re-activate, lift and lower the
handle completely.
CAUTION: While brewing, there is extremely hot water in the K-Cup® pod holder. To avoid
injury, do not lift the handle during the brewing process.

Brewer Features

Frother froths milk to create your favorite latte or cappuccino.
SHOT button brews a shot of coffee to make full-flavored, delicious lattes
and cappuccinos.

2. Press and hold the STRONG and the 10oz buttons for 3 seconds – the Auto Off
light will turn off.

COLD button for cold frothed milk to create iced lattes and iced
cappuccinos.

To enable the Auto Off feature, repeat steps 1-3. The Auto Off light will
illuminate.

Strong Brew increases your coffee strength and intensity. For bolder coffee,
press the STRONG button.

High Altitude Brewing: To ensure your brewer works properly at higher
altitudes (5,000 feet) please follow these brewing instructions and
enable the High Altitude Brewing Mode on your brewer.

Smart Start heats then brews in one simple process. No need
to wait for the brewer to heat before selecting cup size. Power on your
brewer, place mug, insert a K-Cup® pod, and lower the handle. Then, select
your cup size and press the brew button. The brewer will heat, then
automatically begin brewing.
Auto Off automatically turns your brewer off 2 hours after the last brew for
energy savings.
To disable the Auto Off feature:
1. Power the brewer off while it is plugged in.

3. Power the brewer on – the Auto Off light will no longer be illuminated.

Brewing Instructions – While holding the brewer handle up, push down slowly on the K-Cup®
pod in the pod holder until the bottom of the K-Cup® pod is punctured by the exit needle.
To enable High Altitude Brewing Mode:
1. Power the brewer off while it is plugged in.
2. Press and hold the STRONG and 8oz buttons for 3 seconds- both lights will blink 3 times to
confirm that the High Altitude Brewing Mode has been enabled.
To disable High Altitude Brewing Mode:
1. Power the brewer off while it is plugged in.
2. Press and hold the STRONG and 8oz buttons until the lights are no longer illuminated.

Caring For Your Brewer
Regular cleaning keeps your brewer running smoothly. Always be sure to turn off and unplug your brewer before cleaning.

LID

Frother

Water Reservoir & Reservoir Lid

Clean immediately after each use and before
first use.

The water reservoir lid and water reservoir
should be cleaned periodically. Clean in
a dishwasher (top rack only) or hand
wash. To hand wash, use a damp, soapy,
non-abrasive cloth. Rinse the reservoir
thoroughly after cleaning. This will ensure
that no cleaning solutions remain in the
area as they may contaminate the water
supply. After rinsing, fill the reservoir with
clean water and return it to the brewer. Do
not dry the inside of the water reservoir
with a cloth as lint may remain. If needed,
repeat above procedures.

To clean – frother and frother lid are top rack
dishwasher safe. After use, wait until the
frother has cooled then rinse before placing
in the top rack of the dishwasher, or cool
and hand wash immediately. Whisk should
be placed in the utensil basket of your
dishwasher. If washing by hand, only use
non-abrasive cleaning materials to prevent
damage to the inner surface of the frother.
To hand wash the whisk, soak in warm, soapy
water for 15 minutes then scrub with a soft
bristled brush. Dry thoroughly, and then
reassemble for next use.

WHISK

FROTHER

LATTE
COLD
CAPP

LATTE
COLD
CAPP

NOTE: If you are using a water filter inside the water reservoir, remove it
before cleaning.

Brewer Exterior

Drip Tray

Keep your Keurig® brewer looking its best
by cleaning the exterior from time to time.
Just clean with a damp, soapy, lint-free,
non-abrasive cloth. Never immerse the
brewer in water or other liquids.

The drip tray can hold up to 8 ounces
of overflow and should be emptied and
cleaned occasionally. To remove, slide it
toward you, keeping it level to avoid spilling.
Clean in dishwasher (top rack only) or rinse
and clean with a damp, soapy, lint-free,
non-abrasive cloth.

K-Cup® Pod Holder

Exit Needle

To remove the K-Cup® pod holder from
the brewer, lift the handle and grasp the
top of the K-Cup® pod holder with one
hand while pushing up on the bottom of
the K-Cup® pod holder from underneath
with the other until it releases. After
cleaning, align the K-Cup® pod holder
with the opening using the two front
ribs as a guide and snap into place from
the top.

Remove the pod holder assembly and
detach the funnel. Locate the exit
needle on the inside bottom of the
K-Cup® pod holder. Insert a straightened
paper clip into the exit needle to loosen
any coffee grounds.

CAUTION: There are sharp needles that puncture the K-Cup® pod above the K-Cup® pod holder and in the
bottom of the K-Cup® pod holder. To avoid risk of injury, do not put your fingers in the K-Cup® pod holder.
NOTE: Always remove and dispose of the used K-Cup® pod after brewing.

Funnel

Entrance Needle

Washing the funnel ensures a fresh
beverage experience. The funnel
should be washed regularly and can be
removed from the K-Cup® pod holder by
pulling on it until it pops off. To replace
it, orient the snaps to the indent and
just snap it back onto the K-Cup® pod
holder.

Lift the brewer handle and locate the entrance needle on
the underside of the lid. To clean both holes in the needle,
hold the brewer handle in the upward position and with
your other hand, carefully insert a straightened paper clip
into both holes. Gently move it around to loosen any coffee
grounds. Lower the handle completely and run two wateronly brew cycles. Do not insert a K-Cup® pod.
TIP: Refer to support.keurig.com for video instructions on cleaning the entrance/exit needles.

Descaling Your Brewer
You should descale your brewer every 3-6 months. Properly
follow the descaling procedure.
Depending on the mineral content of your water, calcium
deposits or scale may build up in your brewer. Scale is nontoxic but if left unattended can hinder brewer performance.
Regularly descaling your brewer every 3-6 months helps
maintain the heating element, and other internal parts that
come in contact with water. Calcium deposits may build up
faster, making it necessary to descale more often.
Descaling Procedure
Before you begin, you will need a large ceramic mug, fresh
water, Keurig® Descaling Solution, and access to a sink.
Do not use a paper cup. Ensure that there is no beverage
pod in the K-Cup® pod holder. Please allow approximately
45 minutes for the descaling procedure.
Empty the water from the water reservoir. If using a Keurig®
Water Filter, remove and set aside.
STEP 1: Cleansing Rinse

STEP 2: Internal Tank Soak
Repeat the rinsing brew process until the add water light is
illuminated. Do not use a K-Cup® pod. Let brewer stand for
at least 30 minutes while still on.
After 30 minutes, discard any residual solution from the
water reservoir and rinse thoroughly.
STEP 3: Fresh Water Rinse
Fill the water reservoir with fresh water to and not beyond
the MAX fill line.
Place a large mug on the drip tray plate and run a rinsing
brew using the largest brew size. Do not use a K-Cup® pod.
Pour the contents of the mug into the sink.
Repeat brew process until you have completed at least 12
rinsing brews using the largest brew size. You may need to
refill the water reservoir at least one time during this process.
NOTE: The cleaning action of Keurig® Descaling Solution may result in a “foam” dispensed from the brewer. This
is natural, as the solution is reacting with the scale inside. For a brewer that is heavily scaled, the brewer may not
fill properly after the descaler is added. If this occurs, you may see only a small or no output dispensed, followed
by the sound of air blowing out. If this occurs:
• Turn off and unplug the brewer.

Press the power button to power the brewer off.

• If there is Keurig® Descaling Solution in the water reservoir, discard the contents, rinse the water reservoir
thoroughly and refill with water.

Pour the entire bottle of Keurig® Descaling Solution into
an emptied water reservoir. Then fill the empty bottle with
water and pour into the water reservoir. Press the power
button to turn the brewer back on.

• Plug the brewer back in, power on, and repeat the Step 3 Fresh Water Rinse cycle. The brewer should begin to
function normally as the solution is rinsed out and the scale is removed. If problem persists, allow brewer to sit
unplugged for at least 30 minutes before continuing with the rinse.

Place a large mug on the drip tray and run a rinsing brew by lifting
and lowering the handle, select the largest brew size, then press
the brew button.

Troubleshooting
Frother
• If the milk you are using isn’t frothing, please call Customer
Service.
• If the light on the frother base is pulsing in and out – it may
be because you are trying to froth while brewing coffee.
Once the brew cycle is complete, the frother will automatically
start frothing.
• If all lights on the frother base are flashing, check to make
sure there is milk in the frother, the whisk is correctly placed
in the frother, and the frother is properly seated on the base.
Grounds in Your Coffee
Grounds may have gathered in the exit or entrance needles
and can be cleaned using a straightened paper clip or similar
tool.
• Clean the exit needle of the K-Cup® pod holder. Refer to the
Exit Needle care instructions.

water light continues to be illuminated even after refilling,
contact Customer Service.
• If frother is in use, you may not be able to brew coffee at
the same time. If this happens, wait 30 seconds after the
frother has finished frothing then try brewing again. If you
still cannot brew, contact Customer Service.
Brewing a Partial Cup
• The exit needle may be clogged. Refer to the Exit Needle care
instructions.
• The water reservoir may have been removed during brewing.
Replace the water reservoir and perform a rinsing brew
without a K-Cup® pod.
• The brewer may need to be descaled. If you have repeated
the descale procedure on your brewer two times and it is still
only brewing a partial cup, contact Customer Service.
Brewer Does Not Have Power or Shuts Off
• Make sure that the power button has been turned on.

Brewer Will Not Brew

• Plug brewer into its own grounded outlet. If the electric
circuit is overloaded with other appliances, your brewer may
not function properly. The brewer should be operated on its
own circuit, separate from other appliances.

• After placing the K-Cup® pod in the K-Cup® pod holder, make
sure that the handle is pushed down securely and the brew
buttons are flashing.

• Auto Off sets the brewer to turn off 2 hours after the last
brew for energy savings. Refer to Brewer Features for
instructions on enabling and disabling this feature.

• If the add water light is illuminated, add water to water
reservoir. Fill to and not beyond the MAX fill line. Make sure
the water reservoir is seated properly in its base. If the add

• If the brewer still doesn’t have power, contact
Customer Service.

• Clean the brewer entrance needle. Refer to the Entrance
Needle care instructions.

Helpful Hints
Water quality varies greatly. If you notice an undesirable
taste in your beverage (such as chlorine or mineral tastes),
we recommend using bottled or filtered water. Do not use
distilled water. You can also install a Keurig® Water Filter to
help remove water impurities and improve beverage taste.
Service
Beyond these recommended cleaning and maintenance
procedures, this brewer is not user serviceable. For service,
please refer to the Warranty section of this guide.

Click or Call!
Have Questions?
We’re here to help. Visit support.keurig.com for
step-by-step videos on cleaning, descaling, and more.
Still Need Help?
Give us a call at
1-866-901-BREW (2739)

Storage
Empty the water reservoir before storing or transporting and
take care to ensure that you store your brewer in a safe and
frost free environment. Please be sure to store your brewer
in its upright position to avoid water leakage from the inner
tank. If you store the brewer in a cold environment, you run
the risk of water freezing inside the brewer and causing
damage. When you prepare to use it after storage, we
recommend cleaning the water reservoir with soap and fresh
water and descaling the brewer as detailed in the section above.
If you plan to move your brewer to a different location, turn
the brewer off, unplug it, and empty the water reservoir.
If your brewer has been in an environment below freezing,
please be sure to let it warm to room temperature for at
least 2 hours before using.

Warranty
LIMITED ONE YEAR WARRANTY
Keurig Green Mountain, Inc. (Keurig) warrants that your brewer will
be free of defects in materials or workmanship under normal home
use for one year from the date of purchase. It is recommended
that you register your brewer on keurig.com/new so that your
purchase information will be stored in our system. Keurig will, at its
option, repair or replace a defective brewer without charge upon its
receipt of proof of the date of purchase. If a replacement brewer is
necessary to service this warranty, the replacement brewer may be
new or reconditioned. If a replacement brewer is sent, a new limited
one year warranty will be applied to the replacement brewer.
This warranty only applies to brewers operated in the United States
and Canada. This warranty gives you specific legal rights, and you
may also have other rights that vary from state to state and, in the
case of Canada, from province to province.
Only the use of Keurig® K-Cup® brand pods and accessories will
guarantee the proper functioning and lifetime of your Keurig®
brewer. Any damage to or malfunction of your brewer resulting
from the use of non-Keurig® pods and accessories may not be
covered by this warranty or may result in a service fee if the damage
or malfunction is determined to be caused by such use.
WHAT IS NOT COVERED BY THE LIMITED WARRANTY?
THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR
INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND
DOES NOT COVER INCIDENTAL COSTS AND EXPENSES
RESULTING FROM ANY BREACH OF THIS WARRANTY, EVEN IF
FORESEEABLE. Some states or provinces do not allow the exclusion
or limitations of incidental or consequential damages, so the above
limitation or exclusion may not apply to you depending on the state
or province of purchase.

Nor does this warranty cover damages caused by use of non-Keurig®
pods or accessories, services performed by anyone other than
Keurig or its authorized service providers, use of parts other than
genuine Keurig® parts, or external causes such as abuse, misuse,
inappropriate power supply, or acts of God.
OTHER LIMITATIONS
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY
OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR ORAL.
IN ADDITION, KEURIG HEREBY SPECIFICALLY DISCLAIMS
ALL OTHER WARRANTIES WITH RESPECT TO YOUR
KEURIG® BREWER, INCLUDING ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR
PURPOSE. Some states or provinces do not allow disclaimers
of such implied warranties or limitations on how long an implied
warranty lasts, so the above limitation may not apply to you
depending on the state or the province of purchase.
HOW DO YOU OBTAIN WARRANTY SERVICE?
Keurig® brewers are high-quality appliances and, with proper care,
are intended to provide years of satisfying performance. However,
should the need arise for warranty servicing, simply call Keurig
Customer Service at our toll free phone number 1.866.901.BREW
(2739). Please do not return your brewer for servicing without first
speaking to Keurig Customer Service to obtain a Return Materials
Authorization (RMA) number. Keurig® brewers returned without a
RMA number will be returned to the sender without servicing.

B
A. Water Reservoir Lid

I

A

B. MAX Fill Line

J

C. Water Reservoir Lock
Tab Slot

K

C

D. Water Reservoir
E. Power Cord
F. Drip Tray Plate
G. Drip Tray
H. Drip Tray Base

D

L

I. Handle
J. K-Cup® Pod Holder
(J and K are the K-Cup®
Pod Holder Assembly)

M
E

N

K. Funnel
L. K-Cup® Pod Assembly
Housing
M. Frother Lid

LATTE
COLD

F

O

CAPP

N. Frother Whisk
O. Frother

G
H
For replacement parts, please visit www.keurig.com

Coffeehouse taste
in your own home.
FIND YOUR PERFECT POD
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of varieties, find your match at

keurig.com/new

DC0000001488 REV A

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