eufy by Anker HomeVac H11 Handheld Vacuum Cleaner Owner’s Manual

eufy by Anker HomeVac H11 Handheld Vacuum
Cleaner Owner’s Manual

Table of Contents

Important Safety Instructions

When using an electrical appliance, you should always follow these basic precautions.

READ ALL INSTRUCTIONS BEFORE USING YOUR VACUUM CLEANER

WARNING – TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

⚠️

Do not store this appliance in a car.
Do not use or store this appliance in an environment with a high temperature, as it may damage the device or cause battery explosion.

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be done by children without supervision.
The battery must be removed from the device before the device is disposed of.
The device must be disconnected from the mains supply when removing the battery.
The used battery should be placed in a sealed plastic bag and disposed of safely according to local environmental regulations
Fully assemble before operating.
lntended for household use only.
Do not use outdoors or on wet surfaces.
Use only with Listed Class 2 Power Unit and proper USB connections.
Do not use unapproved power sources, as it may cause electrical or fire hazards.
Do not leave the appliance unattended when it is plugged in. Unplug it to an outlet when you are not using it and before servicing.
Do not allow to be used as a toy. Close attention is necessary when used by or near children.
Use only as described in this manual. Use only manufacturer recommended attachments.
Do not use with a damaged cord or plug. If the appliance is not working as it should, or has been dropped, damaged, or submerged in water, contact our customer service for advice.
Do not handle the plug or appliance with wet hands.
Do not unplug the adapter by pulling on the cord. To unplug, grasp the plug, not the cord.
Do not pull the cord around sharp edges or corners. Do not run the appliance over the cord. Keep the cord away from heated surfaces.
Do not put any object into openings or vents. Do not use if any opening is blocked. Keep free of dust, lint, hair, and anything else that may reduce airflow.
Keep hair, loose clothing, fingers, and other body parts away from openings and moving parts.
Turn off all controls before unplugging.
Use extra care when cleaning on stairs.
Do not carry the appliance with your finger on the power switch, doing so may cause accidents.
Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
Do not use without the dust collector and/or filters in place.
Store your vacuum cleaner indoors, in a cool and dry area.
Do not attempt to repair or disassemble the appliance. There are no user serviceable parts inside. Repair or service must be performed by a qualified repairman and only identical replacement parts can be used. This will ensure the safety of the appliance.
This appliance includes a rechargeable lithium-ion battery pack. Do not expose the battery pack or appliance to fire or excessive temperature (above 130°C), as it may catch fire and/or explode.
Do not use a damaged or modified battery pack, as it may catch fire and/or explode.
Usage and storage of the appliance should be within the ambient temperature range of 0-40°C.
The charging speed may become slower in environments with temperatures below 10°C, which is a common phenomenon.
Follow all the charging instructions and do not charge the battery pack out of the temperature range specified in the instructions, otherwise, it may damage the battery and increase the risk of fire.
Do not attempt to disassemble the battery pack.
Leaks from battery cells can occur under extreme conditions. If any liquid gets on the skin, wash quickly with soap and water. If any liquid gets into the eyes, do not rub eyes, immediately flush them with clean water continuously for a minimum of 15 minutes. Seek medical attention immediately.

SAVE THESE INSTRUCTIONS

This symbol on the device or its packaging indicates:

Do not dispose of electrical appliances as unsorted municipal waste; use separate collection facilities. Contact your local authority for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being. When replacing old appliances with new ones, the retailer is legally obliged to take back your old appliance for disposal at least free of charge.

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: (1) Reorient or relocate the receiving antenna. (2) Increase the separation between the equipment and receiver. (3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. (4) Consult the dealer or an experienced radio / TV technician for help.

The following importer is the responsible party (for FCC matters only).

Company Name: POWER MOBILE LIFE, LLC
Address: 400 108th Ave NE Ste 400, Bellevue, WA 98004-5541
Telephone:1-206-383-8247

ISED Compliance Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

This device may not cause interference.
This device must accept any interference, including interference that may cause undesired operation of the device.

L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et
Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :

1. L’appareil ne doit pas produire de brouillage;
2. L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.

Declaration of Conformity
Hereby, Anker Innovations Limited declares that the product type T2521 is in compliance with Directives 2014/35/EU & 2014/30/EU.

The full text of the EU declaration of conformity is available at the following internet address: https://www.eufylife.com/

Anker Innovations Limited

Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong

GB Declaration of Conformity
Hereby, Anker Innovations Limited declares that the product type
T2521 is in compliance with the following Directives:
The Restriction of the Use of Certain Hazardous Substances in
Electrical and Electronic Equipment Regulations 2012
Electromagnetic Compatibility Regulations 2016
Electrical Equipment (Safety) Regulations 2016
The full text of the UKCA declaration of conformity is available at the following internet address: https://www.eufy.com

AUSTRALIA & NEW ZEALAND WARRANTY

This document details the terms and conditions of the warranty provided with this product.

Please disregard any other representations contained on this product’s packaging or provided with this product, which constitute or appear to constitute a warranty.

Subject to the exclusions and limitations set out below, we warrant to you that if you purchase a product directly from us, or, from any of our authorized resellers, that it will not contain defects which are a result of faulty manufacturer workmanship or materials. This warranty subsists for 24 months from the date of purchase. This warranty is provided in addition to your rights under the Australian & New Zealand Consumer Law.

Subject to any rights you have under the Australian & New Zealand Consumer Law, we will not be liable for defects which are a result of damage or loss caused by factors beyond our control, any product which has not been maintained according to any care or maintenance instructions provided with the product, any alterations to a product which are not performed by us, or damage or defects caused to the product due to unusual or non-recommended use. We will not be liable for any special, indirect, consequential or economic loss or damage or loss of profits whatsoever suffered by you or any other person resulting from any act or omission by us. Our total liability in respect of this Warranty against Defects is limited to the replacement of the goods.

This Warranty against Defects is provided in addition to other rights and remedies that you may have at law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure

In order to claim the warranty, you must return the product to the retailer from which it was purchased or if that retailer is part of a National network, a store within that chain, along with satisfactory proof of purchase. The retailer will then return the goods to Directed Electronics Australia authorized by Anker Innovations Limited. Directed Electronics Australia will repair, replace or refurbish the product at its discretion. The retailer will contact you when the product is ready for collection. All costs involved in claiming this warranty, including the cost of the retailer sending the product to Directed Electronics Australia, will be borne by you.

This warranty is offered by Directed Electronics Australia.

Customer service support number (+61) 3 8331 4800 Mon-Fri
8:30am – 5:00pm (AEST) and customer service email address
[email protected].

What’s in the Box

Charging

The vacuum cleaner is powered by the built-in lithium battery. Before first use, charge the battery for more than 2.5 hours.

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The vacuum cleaner cannot work while charging. The vacuum cleaner cannot be charged when the ambient temperature is above 40o C.
It is not recommended to charge through a USB socket on a computer, as it cannot provide enough charging current.

Place the vacuum cleaner on a flat surface.
Charge the vacuum cleaner with the supplied USB cable through the USB charging socket.

Lights During Charging

Lights During Vacuuming

Lights When Experiencing Issues

Vacuuming

💡Before use, make sure that

the battery is fully charged.
the dust cup and filters are cleaned, dried, and fixed in place.
the power status indicators are white.

1. Hold the cleaner in hand, and pull out the front cover.

2. To clean dust and garbage adhering to corners, crevices and other places, insert the 2-in-1 combination tool into the dust cup.

3. Press to start vacuuming.

To turn off, press again.

💡Do not use to clean up water

Cleaning and Maintenance

1. Remove the front cover and other accessories.

2. Remove the high performance filter and primary filter from the dust cup.

3. Empty the dust cup.

4. Wash the filters and dust cup. Air-dry them completely before next use. Do not wash the motor housing and other parts.

5. Reassemble the filters and dust cup before next use.

HomeVac Part	Cleaning Frequency	Replacement Frequency
Dust Cup	After each use	–
Filter	Once every week (Twice a week if you have a pet)	Every 6 months or after every 50 rounds of cleaning