LG WKEX200HBA Single Unit Front Load LG Wash Tower User Manual

LG WKEX200HBA Single Unit Front Load LG
Wash Tower User Manual

Read this installation manual thoroughly before installing the
appliance and keep it handy for reference at all times.

ENGLISH
WKEX200H*A / WKGX201H*A

www.lg.com
Copyright © 2020 LG Electronics Inc. All Rights Reserved.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

Safety for a Dryer

Safety Messages

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what may happen if the instructions are not followed.

WARNING STATEMENTS

⚠️WARNING

• To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following:

Installation

• Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and safety glasses.
• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
• Before use, the appliance must be properly installed as described in this manual.
• To reduce the risk of severe injury or death, follow all installation instructions.
• Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions are packed with the appliance for the installer’s reference. If the appliance is moved to a new location, have it checked and reinstalled by qualified service personnel.
• When moving or installing the product in a different location, call two or more qualified service personnel for installation and service.
• Do not install the appliance in humid spaces.
• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions.
• This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or aircraft.
• Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation.
• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers.
• The appliance must be installed and electrically grounded by qualified service personnel in accordance with local codes.
• When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.
• This appliance must be positioned near to an electrical power supply.
• Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance.
• The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock from this appliance.
• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
• Use new hoses when connecting the appliance to the water supply. Do not reuse old hoses.
• Do not install the appliance with flexible plastic venting materials. If flexible metal (foil type) duct is installed, it must be of a specific type identified by the appliance manufacturer as suitable for use with the dryer section of the appliance. Flexible venting materials are known to collapse, be easily crushed, and trap lint. These conditions will obstruct the dryer section’s airflow and increase the risk of fire.
• Local ordinances may prohibit installation in a garage. Contact a local building inspector.
• Do not use sheet metal screws or other fasteners which extend into the duct that could catch lint and reduce the efficiency of the exhaust system. Secure all joints with duct tape.
• Use only rigid, semi-rigid or flexible metal 4-inch diameter duct inside the appliance cabinet or for exhausting to the outside. Use of plastic or other combustible ductwork may cause a fire. Punctured ductwork may cause a fire if it collapses or becomes otherwise restricted in use or during installation.
• All nonrigid metal transition duct must be UL-listed. Use of other materials for transition duct could affect drying time.
• Ductwork is not provided with the appliance, and you should obtain the necessary ductwork locally. The end cap should have hinged dampers to prevent backdraft when the dryer is not in use.
• Gas dryers MUST be exhausted to the outside.
• The dryer exhaust system must be exhausted to the outside of the dwelling. If the dryer is not exhausted outdoors, some fine lint and large amounts of moisture will be expelled into the laundry area. An accumulation of lint in any area of the home may create a health and fire hazard.
• Do not install near another heat source such as a stove, oven or heater.
• Keep area around the exhaust opening and adjacent surrounding areas free from the accumulation of lint, dust, and dirt.
• The appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by a utility.
• Do not install a booster fan in the exhaust duct.
• This is a single appliance and a single unit for sale, delivery and installation.
• Do not disassemble this appliance as it can’t be installed in a side-by-side configuration.

Grounding Instructions

• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
• The appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.

Operation

• Read all instructions before using the appliance and save these instructions.
• Use this appliance only for its intended purpose.
• If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in contact with the product and immediately contact an LG Electronics Customer Information Center for instructions before resuming use.
• If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it immediately, and contact an LG Electronics Customer Information Center.
• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for such a period, before using the appliance, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
• Do not reach into the appliance if the tub or drum, agitator, or any interior parts are moving. Before loading, unloading, or adding items, press Start/Pause and allow the tub or drum to coast to a complete stop before reaching inside.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
• Do not allow children or pets to play on, in or with the appliance. Close supervision is necessary when the appliance is used near children or pets.
• Keep laundry products out of children’s reach. To prevent injury to persons, observe all warnings on product labels.
• Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end.
• Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet.
• Do not use an extension cord or adapter with this appliance.
• Do not grasp the power cord or touch the appliance controls with wet hands.
• Do not modify or extend the power cord.
• If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or a similar qualified person in order to avoid a hazard.
• Do not put oily or greasy clothing, candles or flammable materials on top of the appliance.
• Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.), gasoline, chemicals and other flammable vapors and liquids.
• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
• Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products. Incorrect usage can produce poisonous gas, resulting in serious injury or death.
• Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They will damage the finish.
• Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, vegetable or cooking oil, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
• Do not dry unwashed items in the appliance.
• Remove all objects from pockets such as lighters and matches.
• Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
• In the event of a gas leak (propane gas, LP gas, etc.), do not operate this or any other appliance. Open a window or door to ventilate the area immediately.
• Do not tamper with controls.
• Fix the drain hose securely in place to avoid flooding.
• Do not abuse, sit on, or stand on the door of the appliance.
• Always check the inside of the appliance for foreign objects.
• Do not allow water, bleach or other liquids to sit in the drum for extended periods. Doing so can corrode the drum or cause mildew or odors.
• Do not use the appliance to dry articles containing foam rubber or similarly textured rubber-like materials.
• Gas appliances can cause minor exposure to four potentially hazardous substances, namely benzene, carbon monoxide, formaldehyde, and soot, caused primarily by the incomplete combustion of natural gas or LP fuels.
• Properly adjusted appliances will minimize incomplete combustion. Exposure to these substances can be minimized further by properly venting the dryer to the outdoors.
• Do not place items exposed to cooking oils in your appliance. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire. To reduce the risk of fire due to contaminated loads, the final part of a tumble dryer cycle occurs without heat (cool down period). Avoid stopping tumble drying before the end of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated.
• Do not put any part of your body, such as your hands or feet, or metal objects under the appliance.
• Do not let your hand get pinched when opening or closing the appliance door.

Maintenance

• Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this owner’s manual. Use only authorized factory parts.
• Disconnect this appliance from the power supply before cleaning and attempting any user maintenance. Turning the controls to the OFF position does not disconnect this appliance from the power supply.
• Remove any dust or foreign matter from the power plug pins.
• Do not disassemble or repair the appliance by yourself.
• Remove the door(s) before the appliance is removed from service or discarded to avoid the danger of children or small animals getting trapped inside.
• Make sure the dispenser drawer or lid is closed at all times when not being filled with laundry products.
• Clean the lint filter of the dryer before or after each load.
• The interior of the appliance and exhaust duct should be cleaned periodically by qualified service personnel.

CAUTION STATEMENTS

⚠️CAUTION

• To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following:

Installation

• Install the product on a firm and level floor.

Operation

• Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period of time, such as during vacations.
• ALWAYS follow the fabric care instructions supplied by the garment manufacturer.
• Use fabric softeners or products to eliminate static only as recommended by the manufacturer.
• Do not combine laundry products for use in one load unless specified on the label.
• Do not touch draining water which may be hot.
• If the drain hose and the water inlet hose are frozen in winter, defrost them before using the appliance.
• Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance.
• Clothing or articles that are waterproof or water resistant must be washed in the Waterproof cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, plastic mats.) Using another cycle may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.

SAVE THESE INSTRUCTIONS

PRODUCT OVERVIEW

Product Features

The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes.

Front View

1. Control Panel
2. Lint Filter
3. Dryer Drum
4. Dryer Door
5. Dryer Door Magnet
6. Detergent Dispenser Drawer
7. Washer Door
8. Washer Drum
9. Washer Door Magnet
10. Drain Hose
11. Drain Pump Filter
12. Drain Pump Filter Cover
13. Leveling Feet

Rear View

1. Power Cord (for Gas Models)
2. Terminal Block Access Panel (for Electric Models)
3. Cold Water Inlet
4. Exhaust Duct Outlet
5. Gas connection (for Gas Models)
6. Hot and Cold Water Inlets
7. Shipping Bolts
8. Drain Hose
9. Power Cord (for Washer)

Product Specifications

Accessories

Included Accessories

1. Non-skid Pads
2. Hole Caps
3. Wrench
4. Y Connector
5. Tie Strap
6. Elbow Bracket (for securing drain hose)

Required Accessories

1. Hot and Cold Water Hoses (for Washer)
2. Cold Water Hose (for Dryer)
3. Connecting Supply Hose
4. Tie Straps

Optional Accessories

1. Drying Rack

NOTE

• Depending on the model, the rack may be an included accessory.

⚠️WARNING

• For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage or bodily injury
  caused by the use of separately purchased unauthorized components, parts, or non-LG products.

INSTALLATION

Before Installing

Installation Overview
Please read the following installation instructions first after purchasing this appliance or transporting it to another location.

1. Choosing the Proper Location
2. Unpacking and Removing Shipping Material
3. Connecting the Electric Dryer
4. Connecting the Gas Dryer
5. Venting the Dryer
6. Connecting the Inlet Hoses
7. Connecting the Drain Hose
8. Leveling the Appliance
9. Final Installation Check

⚠️WARNING

• Read all installation instructions completely before installing and operating the appliance. It is important that you review this entire manual before installing and using the appliance. Detailed instructions concerning electrical connections and additional requirements are provided on the following pages.
• Moving or installation of the appliance requires two or more people. Failure to follow these instructions may result in injury.
• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions. Failure to follow this warning can cause product or part failure, serious injury, fire, electric shock, or death.
• Properly ground the appliance to conform with all governing codes and ordinances. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
• To ensure proper airflow, do not block the large opening on the bottom of the appliance with carpeting or other materials.
• Do not remove the ground prong from the power cord. Do not use an adapter or extension cord. Plug into a grounded 3-prong outlet. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
• Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel- Do not contact the following parts while the appliance is energized: pump, valve, motor, control board.

Choosing the Proper Location

Check the following requirements for the install location before installing the appliance.

• Allow for sufficient space between the walls and the appliance for installation.
• Make sure that the floor is clean, dry and free of dust, dirt, water and oil so the leveling feet cannot slide easily. Leveling feet that can move or slide on the floor can contribute to excess vibration and noise.
• If the floor has too much flex, reinforce it to make it more rigid. If the floor is not solid, it may cause severe vibration and noise.
• If a drain pan must be used, take extra care to follow the instructions provided with the drain pan and make sure the leveling feet are adjusted for firm and even contact with the pan. Use of drain pans and failure to properly level the appliance may result in increased vibration and noise during operation.

Flooring

• To minimize noise and vibration, install the washer on a level, solidly constructed floor capable of supporting the appliance without flexing or bouncing.
• The appliance must be installed on firm flooring to minimize vibration during the spin cycle. Concrete flooring is best, but a wood floor is sufficient, provided it is built to FHA standards.
• The floor under the appliance must not slope more than 1 inch (2.5 cm) from front to back or side to side.
• Installing on carpeting and soft tile surfaces is not recommended.
• Never install the appliance on a platform or weakly supported structure.

Floor Installation
To ensure sufficient clearance for water inlet hoses, drain hose and airflow, allow minimum clearances of at least 1” (2.5 cm) at the sides and 4” (10 cm) behind the appliance. Be sure to allow for wall, door, or floor moldings that may increase the required clearances.

Exhaust

• A location that allows for proper exhaust installation. A gas dryer must be exhausted to the outdoors.

Power Outlet

• The power outlet must be within 60 inches (1.5 m) of either side of the appliance.
• Position the appliance so that the outlet and plug are easily accessible.
• Do not overload the outlet with more than one appliance.
• The outlet must be grounded in accordance with current electrical wiring codes and regulations.
• Use a time-delay fuse or circuit breaker.
• It is the personal responsibility and obligation of the appliance owner to have a proper outlet installed by a qualified electrician.

NOTE

• Check code requirements that limit, or do not permit, installation of the appliance in garages, mobile homes or sleeping quarters. Contact your local building inspector.

Clearances
The following clearances are recommended for the appliance.

• Additional clearances should be considered for ease of installation and servicing.
• Additional clearances should be considered on all sides of the appliance to reduce noise transfer.

Installation spacing for Recessed Area or Closet Installation

Closet Ventilation Requirements
Closets with doors must have both an upper and lower vent to prevent heat and moisture buildup in the closet. One upper vent opening with a

minimum opening of 48 sq. in. (310 cm2) must be installed no lower than 6 feet above the floor. One lower vent opening with a minimum opening of 24

sq. in. (155 cm2) must be installed no more than one foot above the floor. Install vent grills in the door or cut down the door at the top and bottom to form openings. Louvered doors with equivalent ventilation openings are also acceptable.

NOTE

• There should be at least a little space around the appliance (or any other appliance) to eliminate the transfer of vibration from one appliance to another. If there is enough vibration, it could cause appliances to make noise or come into contact, causing paint damage and further increasing noise.
• No other fuel-burning appliance can be installed in the same closet as an appliance.

Unpacking and Removing Shipping Material

Unpacking Shipping Material
* This feature is only available on some models.

Lifting the Appliance off the Foam Base

• After removing the carton and shipping material, lift the appliance off the foam base.
• Make sure the plastic drum support (1)* comes off with the base and is not stuck to the bottom of the appliance.
• If you must lay the appliance down to remove the carton base (2), always protect the side of the appliance and lay it carefully on its side. Do not lay the appliance on its front or back.

⚠️CAUTION

• Remove all shipping materials from the appliance for proper operation and inspect it for shipping damage. Failure to remove shipping materials can cause excessive noise and
  vibration.

Removing Shipping Material

1 Remove the bolt assemblies.

• Starting with the bottom two shipping bolts, use the included wrench (3) to fully loosen all 4 shipping bolts by turning them counterclockwise.
• Remove the bolt assemblies (bolts and retainers) by wiggling them slightly while pulling them out.
• The power cord is secured to the back of the washer with a shipping bolt to help prevent operation with shipping bolts in place.

2 Install the hole caps.

• Locate the hole caps (4) included in the accessory pack or attached to the back of the washer. Install the caps in the holes left by the bolt assemblies.

⚠️CAUTION

• Once removed, save the bolt assemblies for future use. To prevent damage to internal components, do not transport the appliance without reinstalling the shipping bolts. Failure to remove shipping bolts and retainers may cause severe vibration and noise, which can lead to permanent damage to the appliance.

Connecting Electric Dryers

⚠️WARNING

• To reduce the risk of fire or explosion, electric shock, property damage, injury to persons, or death when using this appliance, fulfill the following requirements.

Electrical Requirements for Electric Models Only

⚠️WARNING

• The wiring and grounding must conform to the latest edition of the National Electrical Code, ANSI/NFPA 70 and all applicable local regulations. Please contact a qualified electrician to check your home’s wiring and fuses to ensure that your home has adequate electrical power to operate the dryer.
• This dryer must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the dryer.
• The dryer has its own terminal block that must be connected to a separate 240 VAC, 60-Hertz, single-phase circuit, fused at 30 amperes (the circuit must be fused on both sides of the line). ELECTRICAL SERVICE FOR THE DRYER SHOULD BE OF THE MAXIMUM RATE VOLTAGE LISTED ON THE NAMEPLATE. DO NOT CONNECT THE DRYER TO 110-, 115-, OR 120-VOLT CIRCUIT.
• If the branch circuit to dryer is 15 ft. (4.5 m) or less in length, use UL (Underwriters Laboratories) listed No.-10 AWG wire (copper wire only), or as required by local codes. If over 15 ft. (4.5 m), use UL-listed No.-8 AWG wire (copper wire only), or as required by local codes. Allow sufficient slack in wiring so the dryer can be moved from its normal location when necessary.
• The power cord (pigtail) connection between the wall receptacle and the dryer terminal block IS NOT supplied with the dryer. Type of pigtail and gauge of wire must conform to local codes and with instructions on the following pages.
• Do not modify the plug and internal wire provided with the dryer.
• The dryer should be connected to a 4-hole outlet.
• If the plug does not fit the outlet, a proper outlet will need to be installed by a qualified electrician.
• Connect the power cord to the terminal block. Each colored wire should be connected to the same color screw. Wire color indicated on manual is connected to the same color screw in the block.
• Grounding through the neutral conductor is prohibited for: (1) new branch-circuit installations and (2) areas where local codes prohibit grounding through the neutral conductor.
• This dryer is supplied with the neutral wire grounded. This white ground wire MUST BE MOVED to the neutral terminal when a 4-wire cord is to be used, or where grounding through the neutral conductor is prohibited.

Four-Wire Power Cord

• A UL-listed strain relief is required.
• Use a 30-amp, 240-volt, 4-wire, UL-listed power cord with #10 AWG-minimum copper conductor and closed loop or forked terminals with upturned ends.

1 Remove the terminal block access cover on the upper back of the appliance.
2 Install UL-listed strain relief into the power cord through-hole.
3 Thread a 30-amp, 240-volt, 4-wire, UL-listed power cord with #10 AWG-minimum copper conductor through the strain relief.

1. Terminal Block
2. UL-Listed Strain Relief
3. UL-Listed 4-Wire Power Cord

4 Transfer the appliance’s ground wire from behind the green ground screw to the center screw of the terminal block.
5 Attach the two hot leads (black and red) of the power cord to the outer terminal block screws.
6 Attach the neutral (white) wire to the center screw of the terminal block
7 Attach the power cord ground wire to the green ground screw.
8 Tighten all screws securely.
9 Reinstall the terminal block access cover.

1. White Wire moved from Ground Screw
2. Hot Leads of Power Cord (Black and Red)
3. Neutral Wire (White)
4. Power Cord Ground Wire
5. Ground Screw (green)

Four-Wire Direct Wire

• A UL-listed strain relief is required.
• Use UL-listed 4-wire #10 AWG minimum copper conductor cable. Allow at least 5 ft. (1.5 m) of wire to allow for removal and reinstallation of the dryer.

1 Remove 5 inches (12.7 cm) of the outer covering from the wire and remove 5 inches of insulation from the ground wire. Cut off approximately 1.5 inches (3.8 cm) from the other three wires and strip 1 inch (2.5 cm) insulation from each wire. Bend the ends of the three shorter wires into a hook shape.

1. Ground Wire

2 Remove the terminal block access cover on the upper back of the appliance.
3 Install UL-listed strain relief into the power cord through-hole.
4 Thread the 4-wire #10 AWG minimum copper power cable prepared in step 1 through the strain relief.

1. Terminal Block
2. UL-Listed Strain Relief
3. UL-Listed 4-Wire Power Cord

5 Transfer the appliance’s ground wire from behind the green ground screw to the center of the terminal block.
6 Attach the two hot leads (black and red) of the power cord to the outer terminal block screws.
7 Attach the neutral (white) wire to the center screw of the terminal block.
8 Attach the power cord ground wire to the green ground screw.
9 Tighten all screws securely.
10 Reinstall the terminal block access cover.

1. White Wire moved from Ground Screw
2. Hot Leads of Power Cord (Black and Red)
3. Neutral Wire (White)
4. Power Cord Ground Wire
5. Ground Screw (green)

Three-Wire Power Cord

• A 3-wire connection is NOT permitted on new construction after January 1, 1996.
• A UL-listed strain relief is required.
• Use a 30-amp, 240-volt, 3-wire, UL-listed power cord with #10 AWG-minimum copper conductor and closed loop or forked terminals with upturned ends.

1 Remove the terminal block access cover on the upper back of the appliance.
2 Install the UL-listed strain relief into the power cord through-hole.
3 Thread a 30-amp, 240 volt, 3-wire, UL-listed power cord with #10 AWG-minimum copper conductor through the strain relief.

1. Terminal Block
2. UL-Listed Strain Relief
3. UL-Listed 3-Wire Power Cord

4 Attach the two hot leads (black and red) of the power cord to the outer terminal block screws.
5 Attach the neutral (white) wire to the center terminal block screw.
6 Connect the external ground (if required by local codes) to the green ground screw.
7 Tighten all screws securely.
8 Reinstall the terminal block access cover.

1. White Wire from Dryer harness
2. Hot Leads of Power Cord (Black and Red)
3. Neutral Wire (White)
4. External Ground Wire (If required by local codes)
5. Ground Screw (green)

Three-Wire Direct Wire

• A 3-wire connection is NOT permitted on new construction after January 1, 1996.
• A UL-listed strain relief is required.
• Use UL-listed 3-wire, #10 AWG minimum copper conductor cable. Allow at least 5 ft. (1.5 m) length to allow for removal and installation of dryer.

1 Remove 3.5 inches (8.9 cm) of the outer covering from the wire. Strip 1 inch (2.5 cm) insulation from each wire. Bend the ends of the three wires into a hook shape.
2 Remove the terminal block access cover on the upper back of the appliance.
3 Install UL-listed strain relief into the power cord through-hole.
4 Thread the 3-wire, #10 AWG minimum copper conductor power cable prepared in step 1 through the strain relief.

1. Terminal block
2. UL-listed strain relief
3. UL-listed 3-wire power cord

5 Attach the two hot leads (black and red) of the power cord to the outer terminal block screws.
6 Attach the neutral (white) wire to the center terminal block screw.
7 Connect the external ground (if required by local codes) to the green ground screw.
8 Tighten all screws securely.
9 Reinstall the terminal block access cover.

1. Hot lead (black and red)
2. Neutral wire (white)
3. External ground wire (if required by local codes)
4. Wire from the appliance harness
5. Ground screw (green)

Installing the Dryer Side Vent Kit

The appliance is configured to vent to the rear. It can also vent to the side.

⚠️WARNING

• Use long-sleeved gloves and safety glasses.
• Use a heavy metal vent.
• Do not use plastic or thin foil ducts.
• Clean old ducts before installing the appliance.

NOTE

• An adapter kit, part number 383EEL9001B, may be purchased from your LG retailer. This kit contains duct components necessary to change the appliance vent location.
• Right-side venting is not available on gas models.
• Bottom venting is not available on stacked or integrated stacked models.

Side Venting
1 Remove the rear exhust duct retaining screw (1) and pull out the exhaust duct (2).
2 Press the tabs on the knockout (3) and carefully remove the knockout for the desired vent opening. (Right-side venting is not available on gas models.) Press the adapter duct (4) onto the blower housing and secure to the base of the dryer as shown.
3 Preassemble a 4″ (10 cm) elbow e to the next 4″ (10 cm) duct section, and secure all joints with duct tape. Be sure that the male end of the elbow faces AWAY from the dryer. Insert the elbow/duct assembly through the side opening and press it onto the adapter duct. Secure it in place with duct tape. Be sure that the male end of the duct protrudes 1 1/2″ (3.8 cm) to connect the remaining ductwork. Attach the cover plate (6) to the back of the dryer with the included screw.

Venting the Dryer

⚠️WARNING

• Gas dryers MUST exhaust to the outdoors.
• DO NOT use sheet metal screws or other fasteners which extend into the duct that could catch lint and reduce the efficiency of the exhaust system. Secure all joints with duct tape.
• To reduce the risk of fire, combustion, or accumulation of combustible gases, DO NOT exhaust dryer air into an enclosed and unventilated area, such as an attic, wall, ceiling, crawl space, chimney, gas vent, or concealed space of a building.
• To reduce the risk of fire, DO NOT exhaust the dryer with plastic or thin foil ducting.
• Do not exceed the recommended duct length limitations noted in the chart. Failure to follow these instructions may result in extended drying times, fire or death.
• Do not crush or collapse ductwork.
• Do not allow ductwork to rest on or contact sharp objects.
• If connecting to existing ductwork, make sure it is suitable and clean before installing the dryer.
• Venting must conform to local building codes.
• Use only 4 ” (10 cm) rigid, semi-rigid or flexible metal ductwork inside the dryer cabinet and for venting outside.
• The exhaust duct must be 4 ” (10 cm) in diameter with no obstructions. The exhaust duct should be kept as short as possible. Make sure to clean any old ducts before installing your new dryer.
• Rigid, semi-rigid or flexible metal ducting is recommended for use between the dryer and the wall. All non-rigid metal transition duct must be UL-listed. Use of other materials for transition duct could affect drying time.
• Ductwork is not provided with the dryer. You should obtain the necessary ductwork locally. The vent hood should have hinged dampers to prevent backdraft when the dryer is not in use.
• The total length of flexible metal duct must not exceed 8 ft. (2.4 m).

Ductwork

NOTE

• Deduct 6 ft. (1.8 m) for each additional elbow. Do not use more than four 90° elbows.

NOTE

• In Canada, only those foil-type flexible ducts, if any, specifically identified for use with the appliance by the manufacturer should be used. In the United States, only those foil-type flexible ducts, if any, specifically identified for use with the appliance by the manufacturer and that comply with the Outline for Clothes Dryer Transition Duct, Subject 2158A, should be used.

Routing and Connecting Ductwork
Follow the guidelines below to maximize drying performance and reduce lint buildup and condensation in the ductwork. Ductwork and fittings are NOT included and must be purchased separately.

• Use 4” (10 cm) diameter rigid, semi-rigid or flexible metal ductwork.
• The exhaust duct run should be as short as possible.
• Use as few elbow joints as possible.
• The male end of each section of exhaust duct must point away from the dryer.
• Use duct tape on all duct joints.
• Insulate ductwork that runs through unheated areas in order to reduce condensation and lint buildup on duct surfaces.
• Incorrect or inadequate exhaust systems are not covered by the dryer warranty. Dryer failures or service required because of such exhaust systems will not be covered by the dryer
  warranty.

Connecting Gas Dryers

⚠️WARNING

• To reduce the risk of fire or explosion, electric shock, property damage, injury to persons, or death when using this appliance, follow requirements including the following:

Electrical Requirments for Gas Models

⚠️WARNING

• This dryer is equipped with a three-prong grounding plug for protection against shock hazard and should be plugged directly into a properly grounded three-prong receptacle. Do not cut or remove the grounding prong from this plug.
• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
• For personal safety, this dryer must be properly grounded.
• This dryer must be plugged into a 120-VAC, 60- Hz. grounded outlet protected by a 15-ampere fuse or circuit breaker.
• Where a standard 2-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet.

Gas Supply Requirements

⚠️WARNING

• DO NOT attempt any disassembly of the dryer; disassembly requires the attention and tools of an authorized and qualified service technician or company.
• DO NOT use an open flame to inspect for gas leaks. Use a noncorrosive leak detection fluid.
• Gas pressure must not exceed 8-inch (20.4 cm) water column for NG, or 13-inch (33.1 cm) water column for LP.
• Isolate the dryer from the gas supply system by closing its individual manual shutoff valve during any pressure testing of the gas supply at pressures greater than 1/2 psi (3.5 kPa).
• Supply line requirements: Your laundry room must have a rigid gas supply line to your dryer. In the United States, an individual manual shutoff valve MUST be installed within at least 6 ft. (1.8 m) of the dryer, in accordance with the National Fuel Gas Code ANSI Z223.1 or Canadian gas installation code CSA B149.1. A 1/8-inch NPT pipe plug must be installed.
• If using a rigid pipe, the rigid pipe should be 0.5- inch IPS. If acceptable under local codes and ordinances and when acceptable to your gas supplier, 3/8-inch approved tubing may be used where lengths are less than 20 ft. (6.1 m). Larger tubing should be used for lengths in excess of 20 ft. (6.1 m).
• To prevent contamination of the gas valve, purge the gas supply of air and sediment before connecting the gas supply to the dryer. Before tightening the connection between the gas supply and the dryer, purge remaining air until the odor of gas is detected.
• Use only a new AGA- or CSA-certified gas supply line (in compliance with the Standard for Connectors for Gas Appliances, ANSI Z21.24 • CSA 6.10) with flexible stainless steel connectors.
• Use Teflon tape or a pipe-joint compound that is insoluble in propane (LP) gas on all pipe threads.

Connecting the Gas Supply

NOTE

• In the Commonwealth of Massachusetts: This product must be installed by a licensed plumber or gas fitter. When using ball-type gas shut off valves, they must be T-handle-type. A flexible gas connector, when used, must not exceed 3 feet.

• Installation and service must be performed by a qualified installer, service agency, or the gas supplier.
• The dryer is configured for natural gas when shipped from the factory. Make sure that the dryer is equipped with the correct burner nozzle for the type of gas being used (natural gas or propane gas).
• Use only a new stainless steel flexible connector and a new AGA-certified connector.
• A gas shutoff valve must be installed within 6 ft. (1.8 m) of the dryer.
• If necessary, the correct nozzle (for the LP nozzle kit, order part number 383EEL3002D) should be installed by a qualified technician and the change should be noted on the dryer.
• All connections must be in accordance with local codes and regulations. Gas dryers MUST exhaust to the outdoors.

1 Make sure that the gas supply to the laundry room is turned OFF and the dryer is unplugged. Confirm that the type of gas available in your laundry room is appropriate for the dryer.
2 Remove the shipping cap from the gas fitting at the back of the dryer. Be careful not to damage the threads of the gas connector when removing the shipping cap.
3 Connect the dryer to your laundry room’s gas supply using a new flexible stainless steel connector with a 3/8-inch NPT fitting.

⚠️WARNING

• DO NOT use old connectors.

4 Securely tighten all connections between the dryer and your laundry room’s gas supply.
5 Turn on your laundry room’s gas supply.
6 Check all pipe connections (both internal and external) for gas leaks with a noncorrosive leak-detection fluid.
7 Proceed to Venting the Dryer.

1. 3/8” NPT Gas Connection
2. AGA/CSA-Certified Stainless Steel Flexible Connector
3. 1/8” NPT Pipe Plug
4. Gas Supply Shutoff Valve

High-Altitude Installations
The BTU rating of this dryer is AGA-certified for elevations below 10,000 feet.

If your gas dryer is being installed at an elevation above 10,000 feet, it must be derated by a qualified technician or gas supplier.

Connecting the Water Inlet Hoses

How to Connect the Water Inlet Hoses
To avoid the risk of costly water damage, purchase and install new water inlet hoses when installing the appliance.

⚠️WARNING

• Do not overtighten the hoses or cross-thread the hose fittings. Overtightening or cross-threading can damage the valves or couplings, resulting in leaking and property damage.
• Do not reuse old hoses. Use only new hoses when installing the appliance. Old hoses could leak or burst causing flooding and property damage. Contact an LG Customer Information
  Center for assistance in buying hoses.

NOTE

• Periodically check the hoses for cracks, leaks, and wear, and replace the hoses every five years.
• Do not stretch the water hoses intentionally, and make sure that they are not pinched, crushed or kinked by other objects.
• Water supply pressure must be between 20 psi and 120 psi (138 – 827 kPa). If the water supply pressure is more than 120 psi, a pressure reducing valve must be installed.
• Your hot water heater should be set to deliver water at 120–135 ℉ (48–57 ℃) to allow the appliance to properly control wash temperatures.
• Do not store or install the appliance in a location subject to freezing temperatures. Damage to the water inlet hoses and internal mechanisms of the appliance can result. If the appliance was exposed to freezing temperatures prior to installation, allow it to stand at room temperature for several hours before use and check for leaks prior to operation.
• Do not use flood-preventing hoses with auto shut off devices. The devices can be tripped during fill and prevent the appliance from filling properly.

Required Accessories

1. Hot and Cold Water Hoses (for Washer)
2. Cold Water Hose (for Dryer)
3. Connecting Supply Hose
4. Tie Straps

1 Check the fittings and seals. Inspect the threaded fitting on each hose and make sure there is a rubber seal (5) in place in both ends of each hose to prevent leaking.
2 Connect the (6) connector f to the short hose g. Connect the 2 blue hoses (7) to the (8) connector.
3 Connect the water supply hoses.

• Connect the water inlet hoses to the hot and cold water faucets tightly by hand and then tighten another 2/3 turn with pliers.
• Connect the short blue hose to the cold water faucet and the red hose to the hot water faucet.

4 Flush out the inlet hoses.

• After the hoses are connected, turn on the water faucets and flush out any foreign substances such as dirt, sand, or sawdust.
• Let the water drain into a bucket, and check the water temperature to make sure you’ve connected the hoses to the correct faucets.

5 Attach the inlet hoses to the back of the appliance and secure the cold water inlet hoses with tie straps k.

For the Washer

• Attach the hot water inlet hose |(9) to the hot water inlet on the back of the washer. Attach the cold water inlet hose (10) to the cold water inlet on the back of the washer.

For the Dryer

• Attach the cold water inlet hose (10) to the cold water inlet on the back of the dryer.
• Tighten the fittings securely. Turn on both faucets all the way and check for leaks at both ends of the hoses.

Connecting the Drain Hose

Connect the drain hose to either a standpipe or laundry tub.

⚠️WARNING

• The drain hose should always be properly secured. Failure to properly secure the drain hose can result in flooding and property damage.

NOTE

• The drain must be installed in accordance with any applicable local codes and regulations.
• Make sure that the drain hose is not stretched, pinched, crushed, or kinked.
• Do not install the drain hose with the end lower than 29.5 inches (75 cm) or higher than 96 inches (244 cm) above the bottom of the washer or more than 60 inches (152 cm) away from the washer.
• Never create an airtight seal between the hose and the drain with tape or other means. If no air gap is present, water can be siphoned out of the drum resulting in poor wash/rinse performance or clothing damage.

Using a Standpipe to Drain
1 Clip the end of the hose into the elbow bracket.

• Connect the elbow bracket (1) within 4 inches (10 cm) of the end of the drain hose. If the drain hose is extended more than 4 inches (10 cm) beyond the end of the elbow bracket, mold or microorganisms could spread to the inside of the washer.

2 Insert the end of the drain hose into the standpipe.

3 Use the provided tie strap (2) to secure the drain hose in place.
4 If the water valves and drain are built into the wall, fasten the drain hose to one of the water hoses with the provided tie strap (3) (ribbed side on inside).

Using the Laundry Tub to Drain

1 Clip the end of the hose into the elbow bracket.

• Connect the elbow bracket (1) within 4 inches (10 cm) of the end of the drain hose. If the drain hose is extended more than 4 inches (10 cm) beyond the end of the elbow bracket, mold or microorganisms could spread to the inside of the washer.

2 Hang the end of the drain hose over the side of the laundry tub.
3 Use the provided tie strap to secure the drain hose in place.

Leveling the Appliance

The drum of the washer spins at very high speeds. To minimize vibration, noise, and unwanted movement, the floor must be a solid, level surface.

⚠️CAUTION

• Using the appliance without leveling it may cause excess vibration and noise, leading to an appliance malfunction.
• Adjust the leveling feet only as far as necessary to level the appliance. Extending the leveling feet more than necessary can cause the appliance to vibrate.

NOTE

• Before installing the appliance, make sure that the floor is clean, dry and free of dust, dirt, water and oil so the appliance feet cannot slide easily. Feet that move or slide on the floor can contribute to excessive vibration and noise.

How to Level the Appliance

1 Position the appliance in its final location.

• Take special care not to pinch, strain, or crush the water and drain hoses. If you have (1) carpenter’s level a, you can use it to check that the appliance is level. The slope beneath the appliance should not exceed 1 inch, and all 4 leveling feet must rest firmly on the floor.

2 Adjust the leveling feet.

• Turn all 4 leveling feet in one direction to raise the appliance or the other direction to lower it.

3 Check the level again.

• Push or rock the top edges of the appliance gently to make sure the appliance does not rock. If the appliance rocks, readjust the leveling feet.

4 Tighten the locknuts (2).

• Turn the locknuts counterclockwise and tighten them when the appliance is level.

⚠️WARNING

• Do not raise the front of the appliance with a wood block or similar object. Doing so can cause serious injury or death.

Using Non-Skid Pads
If you install the appliance on a slippery surface, it may move because of excessive vibration. Incorrect leveling may cause malfunction through noise and vibration. If this occurs, install the nonskid pads under the leveling feet and adjust the level.
1 Clean the floor to attach the non-skid pads.

• Use a dry rag to remove and clean foreign objects or moisture. If moisture remains, the non-skid pads may slip.

2 Adjust the level after placing the appliance in the installation area.
3 Place the adhesive side (3) of the non-skid pad on the floor.

• It is most effective to install the non-skid pads under the front leveling feet. If it is hard to place the pads under the front leveling feet, place them under the back leveling feet.
  1. This side up
  2.  Remove backing

4 Recheck the appliance’s levelness.

• Push or rock the top edges of the appliance gently to make sure the appliance does not rock. If the appliance rocks, level the appliance again.

Final Installation Check

Connecting the Washer to the Power Supply
Plug the washer into a 120 VAC, 60 Hz grounded 3- prong outlet.
⚠️WARNING

• Do not use a worn or damaged power cord or power plug. Replace or repair it immediately. Failure to do so may result in death, fire, electric shock, or malfunction.

⚠️WARNING

• Do not modify the power cord and plug provided with the appliance. Do not damage it when installing or moving the appliance. Doing so may result in death, fire, electric shock, or malfunction.
• Make sure that the appliance is grounded.
• Connect this appliance to a grounded outlet conforming to the rating prior to use. Failure to do so may result in fire, electric shock, or malfunction.
• Do not damage or cut off the ground prong of the power cord. Doing so may cause death, fire, electric shock, or product malfunction.
• Improper connection of the equipment grounding conductor can result in risk of electric shock. Check with a qualified electrician or service technician if you are in doubt as to whether the appliance is properly grounded. If the plug does not fit the outlet, have a proper outlet installed by a qualified electrician.
• The appliance and outlet must be positioned so that the plug is easily accessible.
• Do not use an adapter or extension cord. Doing so may result in serious injury, fire, electric shock, or death.
• For best performance, plug the appliance into its own individual outlet. This helps prevent overloading house wiring circuits which could cause a fire hazard from overheated wires.
• If necessary, use a new, UL-listed 3-prong (grounding) plug rated at no less than the branch circuit. Do not use an extension cord longer than 3 feet. Failure to follow these warnings may result in serious injury, fire, electric shock, or death.

Testing the Washer
Check if the washer is properly installed and run a test cycle.
1 Load the washer with 6 thick bath towels (approximately 6 pounds).
2 Press the Power button.
3 Press the Speed Wash button.
4 Select the Start/Pause button to start the wash cycle.
5 Make sure that water is supplied, that the washer does not rock or vibrate excessively, and that it drains well during the spin cycle.

NOTE

• If water leaks during water supply, see Connecting the Water Inlet Hoses to connect them properly.
• If the appliance rocks and vibrates excessively, see Leveling the Appliance to level it again.
• If the drain does not work, see Connecting the Drain Hose to install the hose properly.

Testing the Dryer
Once you have completed the installation of the appliance, use this test to make sure the condition of the exhaust system is adequate for proper operation of the appliance. This test should be performed to alert you to any serious problems in the exhaust system of your home.

• Your appliance features Flow Sense, an innovative sensing system that automatically detects blockages and restrictions in dryer ductwork. Keeping ductwork clean of lint buildup and free of restrictions allows clothes to dry faster and reduces energy use.

Testing Dryer Heating

Gas Models
Close the dryer door and press the Power button to turn the dryer on. Press the Time Dry and Start/Pause buttons to start the test. When the dryer starts, the igniter should ignite the main burner.

NOTE

• If all air is not purged from the gas line, the gas igniter may turn off before the main burner ignites. If this happens, the igniter will reattempt gas ignition after approximately two minutes.

Electric Models
Close the dryer door and press the Power button to turn the dryer on. Press the Time Dry and Start/Pause buttons to start the test. The exhaust air should be warm after the dryer has been operating for 3 minutes.

Checking Airflow
Effective dryer operation requires proper airflow. The adequacy of the airflow can be measured by evaluating the static pressure. Static pressure in the exhaust duct can be measured with a manometer, placed on the exhaust duct approximately 2 ft. (60.9 cm) from the dryer. Static pressure in the exhaust duct should not exceed 0.6 inch (1.5 cm). The dryer should be checked while the dryer is running with no load.

Activating the Installation Test
1 Do not load anything in the drum for this test, as it may affect the accuracy of the results.
2 Press the Power button and then press and hold the Reduce Static and Energy Saver buttons.

• This button sequence activates the installation test. The code 1Ns will display if the activation is successful.

3 Press the Start/Pause button.

• The appliance will start the test, which will last a few minutes. The heat will be turned on and the temperatures in the drum will be measured.

4 Check the display for results.

• During the test cycle, monitor the Flow Sense display on the control panel. If the Flow Sense indicator has not turned on when the cycle ends, the exhaust system is adequate. If the exhaust system is severely restricted, the Flow Sense indicator will turn on. Other problems may also be shown with error codes. See the chart on the next page for error code details and solutions.
• If the Flow Sense display indicates that the exhaust system is severely restricted, have the system checked immediately, as performance will be poor.

5 End of cycle.

• At the end of the test cycle, ENd will display. The test cycle will end and the appliance will shut off automatically after a short delay.

Check the Duct Condition
If the Flow Sense indicator is turned on, check the exhaust system for restrictions and damage. Repair or replace the exhaust system as needed.

NOTE

• When the appliance is first installed, this test should be performed to alert you to any existing problems with the exhaust duct in your home. However, since the test performed during normal operation provides more accurate information on the condition of the exhaust duct than the installation test, the number of bars displayed during the two tests may not be the same.
• Do not interrupt the test cycle, as this could result in inaccurate results.
• Even if no bars are displayed during the test cycle, some restrictions may still be present in the exhaust system. Refer to the Venting the Dryer section of this manual for complete
  exhaust system and venting requirements.

Error Codes
Check the error code before you call for service.

Excess or crushed transition duct

Too many elbows or exhaust too long

Check for blockages and lint buildup.

Make sure the ductwork is not crushed or restricted.

APPENDIX

Disassembly

Disassembling the Washer and Dryer
The washer and dryer cannot be disassembled and installed for use side by side. If it is necessary to disassemble the appliance in order to move or reinstall it, follow these instructions.

⚠️WARNING

• Protect your hands and arms from sharp edges. To reduce the risk of injury to persons, adhere to all industry recommended safety procedures including the use of long-sleeved gloves and safety glasses.

1 Be sure to unplug the appliance.
2 Loosen screws assembled on the stack bracket on the back of the appliance.
3 Push open the caps at the left and right sides of the control panel on the front of the appliance. Loosen the screws under the caps.
4 Pull the control panel forward to remove it.
5 Disconnect the wire harnesses from the washer (1) and dryer (2) to the control panel.

⚠️CAUTION

• Always ground yourself before touching the PCB or wiring. Discharge of static electricity may cause product malfunction.

NOTE

• Tuck the wire harnesses to the side to avoid pinching them.

6 Unscrew the second screw from the top of the four screws on the left and right.
7 Lift the dryer and separate it from the washer.

⚠️WARNING

• Protect your hands and arms from sharp edges of the panel frame exposed on the top of the washer.
• To avoid strain injuries, use 2 or more people to lift the dryer.

NOTE

• When assembling the appliance, proceed in reverse order.

Read this installation manual thoroughly before installing the
appliance and keep it handy for reference at all times.

ENGLISH
WKEX200H*A / WKGX201H*A

www.lg.com
Copyright © 2020 LG Electronics Inc. All Rights Reserved.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

Safety for a Dryer

Safety Messages

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what may happen if the instructions are not followed.

WARNING STATEMENTS

⚠️WARNING

• To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following:

Installation

• Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and safety glasses.
• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
• Before use, the appliance must be properly installed as described in this manual.
• To reduce the risk of severe injury or death, follow all installation instructions.
• Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions are packed with the appliance for the installer’s reference. If the appliance is moved to a new location, have it checked and reinstalled by qualified service personnel.
• When moving or installing the product in a different location, call two or more qualified service personnel for installation and service.
• Do not install the appliance in humid spaces.
• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions.
• This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or aircraft.
• Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation.
• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers.
• The appliance must be installed and electrically grounded by qualified service personnel in accordance with local codes.
• When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.
• This appliance must be positioned near to an electrical power supply.
• Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance.
• The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock from this appliance.
• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
• Use new hoses when connecting the appliance to the water supply. Do not reuse old hoses.
• Do not install the appliance with flexible plastic venting materials. If flexible metal (foil type) duct is installed, it must be of a specific type identified by the appliance manufacturer as suitable for use with the dryer section of the appliance. Flexible venting materials are known to collapse, be easily crushed, and trap lint. These conditions will obstruct the dryer section’s airflow and increase the risk of fire.
• Local ordinances may prohibit installation in a garage. Contact a local building inspector.
• Do not use sheet metal screws or other fasteners which extend into the duct that could catch lint and reduce the efficiency of the exhaust system. Secure all joints with duct tape.
• Use only rigid, semi-rigid or flexible metal 4-inch diameter duct inside the appliance cabinet or for exhausting to the outside. Use of plastic or other combustible ductwork may cause a fire. Punctured ductwork may cause a fire if it collapses or becomes otherwise restricted in use or during installation.
• All nonrigid metal transition duct must be UL-listed. Use of other materials for transition duct could affect drying time.
• Ductwork is not provided with the appliance, and you should obtain the necessary ductwork locally. The end cap should have hinged dampers to prevent backdraft when the dryer is not in use.
• Gas dryers MUST be exhausted to the outside.
• The dryer exhaust system must be exhausted to the outside of the dwelling. If the dryer is not exhausted outdoors, some fine lint and large amounts of moisture will be expelled into the laundry area. An accumulation of lint in any area of the home may create a health and fire hazard.
• Do not install near another heat source such as a stove, oven or heater.
• Keep area around the exhaust opening and adjacent surrounding areas free from the accumulation of lint, dust, and dirt.
• The appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by a utility.
• Do not install a booster fan in the exhaust duct.
• This is a single appliance and a single unit for sale, delivery and installation.
• Do not disassemble this appliance as it can’t be installed in a side-by-side configuration.

Grounding Instructions

• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
• The appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.

Operation

• Read all instructions before using the appliance and save these instructions.
• Use this appliance only for its intended purpose.
• If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in contact with the product and immediately contact an LG Electronics Customer Information Center for instructions before resuming use.
• If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it immediately, and contact an LG Electronics Customer Information Center.
• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for such a period, before using the appliance, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
• Do not reach into the appliance if the tub or drum, agitator, or any interior parts are moving. Before loading, unloading, or adding items, press Start/Pause and allow the tub or drum to coast to a complete stop before reaching inside.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
• Do not allow children or pets to play on, in or with the appliance. Close supervision is necessary when the appliance is used near children or pets.
• Keep laundry products out of children’s reach. To prevent injury to persons, observe all warnings on product labels.
• Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end.
• Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet.
• Do not use an extension cord or adapter with this appliance.
• Do not grasp the power cord or touch the appliance controls with wet hands.
• Do not modify or extend the power cord.
• If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or a similar qualified person in order to avoid a hazard.
• Do not put oily or greasy clothing, candles or flammable materials on top of the appliance.
• Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.), gasoline, chemicals and other flammable vapors and liquids.
• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
• Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products. Incorrect usage can produce poisonous gas, resulting in serious injury or death.
• Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They will damage the finish.
• Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, vegetable or cooking oil, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
• Do not dry unwashed items in the appliance.
• Remove all objects from pockets such as lighters and matches.
• Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
• In the event of a gas leak (propane gas, LP gas, etc.), do not operate this or any other appliance. Open a window or door to ventilate the area immediately.
• Do not tamper with controls.
• Fix the drain hose securely in place to avoid flooding.
• Do not abuse, sit on, or stand on the door of the appliance.
• Always check the inside of the appliance for foreign objects.
• Do not allow water, bleach or other liquids to sit in the drum for extended periods. Doing so can corrode the drum or cause mildew or odors.
• Do not use the appliance to dry articles containing foam rubber or similarly textured rubber-like materials.
• Gas appliances can cause minor exposure to four potentially hazardous substances, namely benzene, carbon monoxide, formaldehyde, and soot, caused primarily by the incomplete combustion of natural gas or LP fuels.
• Properly adjusted appliances will minimize incomplete combustion. Exposure to these substances can be minimized further by properly venting the dryer to the outdoors.
• Do not place items exposed to cooking oils in your appliance. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire. To reduce the risk of fire due to contaminated loads, the final part of a tumble dryer cycle occurs without heat (cool down period). Avoid stopping tumble drying before the end of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated.
• Do not put any part of your body, such as your hands or feet, or metal objects under the appliance.
• Do not let your hand get pinched when opening or closing the appliance door.

Maintenance

• Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this owner’s manual. Use only authorized factory parts.
• Disconnect this appliance from the power supply before cleaning and attempting any user maintenance. Turning the controls to the OFF position does not disconnect this appliance from the power supply.
• Remove any dust or foreign matter from the power plug pins.
• Do not disassemble or repair the appliance by yourself.
• Remove the door(s) before the appliance is removed from service or discarded to avoid the danger of children or small animals getting trapped inside.
• Make sure the dispenser drawer or lid is closed at all times when not being filled with laundry products.
• Clean the lint filter of the dryer before or after each load.
• The interior of the appliance and exhaust duct should be cleaned periodically by qualified service personnel.

CAUTION STATEMENTS

⚠️CAUTION

• To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following:

Installation

• Install the product on a firm and level floor.

Operation

• Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period of time, such as during vacations.
• ALWAYS follow the fabric care instructions supplied by the garment manufacturer.
• Use fabric softeners or products to eliminate static only as recommended by the manufacturer.
• Do not combine laundry products for use in one load unless specified on the label.
• Do not touch draining water which may be hot.
• If the drain hose and the water inlet hose are frozen in winter, defrost them before using the appliance.
• Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance.
• Clothing or articles that are waterproof or water resistant must be washed in the Waterproof cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, plastic mats.) Using another cycle may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.

SAVE THESE INSTRUCTIONS

PRODUCT OVERVIEW

Product Features

The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes.

Front View

1. Control Panel
2. Lint Filter
3. Dryer Drum
4. Dryer Door
5. Dryer Door Magnet
6. Detergent Dispenser Drawer
7. Washer Door
8. Washer Drum
9. Washer Door Magnet
10. Drain Hose
11. Drain Pump Filter
12. Drain Pump Filter Cover
13. Leveling Feet

Rear View

1. Power Cord (for Gas Models)
2. Terminal Block Access Panel (for Electric Models)
3. Cold Water Inlet
4. Exhaust Duct Outlet
5. Gas connection (for Gas Models)
6. Hot and Cold Water Inlets
7. Shipping Bolts
8. Drain Hose
9. Power Cord (for Washer)

Product Specifications

Accessories

Included Accessories

1. Non-skid Pads
2. Hole Caps
3. Wrench
4. Y Connector
5. Tie Strap
6. Elbow Bracket (for securing drain hose)

Required Accessories

1. Hot and Cold Water Hoses (for Washer)
2. Cold Water Hose (for Dryer)
3. Connecting Supply Hose
4. Tie Straps

Optional Accessories

1. Drying Rack

NOTE

• Depending on the model, the rack may be an included accessory.

⚠️WARNING

• For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage or bodily injury
  caused by the use of separately purchased unauthorized components, parts, or non-LG products.

OPERATION-WASHER

Using the Washer

⚠️WARNING

• To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance.

Operation Overview

1 Sort laundry and load the washer.

• Sort laundry by fabric type, soil level, color and load size as needed. Open the door and load items into the washer.
• If using single-use detergent packs, or gel or tablet detergents, place them in the drum before loading the laundry.

2 Add cleaning products.

• Add the proper amount of HE (HighEfficiency) detergent to the detergent dispenser.
• If desired, add bleach or fabric softener to the appropriate areas of the dispenser drawer.
• Do not place liquid or powdered detergent packs, or gel or tablet detergents in the dispenser.

3 Turn on the washer.

• Press the Power button to turn on the washer.

4 Select a cycle.

• Turn the cycle selector knob or press the cycle buttons repeatedly until the desired cycle is selected.
• The preset wash temperature, spin speed, soil level and option settings for the selected cycle are shown.
• The Normal cycle must be selected in order to change its default settings.
• Pressing the Start/Pause button without selecting a cycle immediately starts the Normal cycle with the default settings.

5 Adjust settings.

• Default settings for the selected cycle can be changed, if desired, using the cycle modifier and option buttons.
• Not all modifiers and options are available on all cycles. A different chime sounds and the LED does not light up if the selection is not allowed.

6 Begin cycle.

• Press the Start/Pause button to begin the cycle. The door locks, and the washer agitates briefly without water to measure the weight of the load.
• If the Start/Pause button is not pressed within a certain time, the washer shuts off and all settings are lost.

7 End of cycle.

• When the cycle is finished, a melody sounds. Immediately remove the clothing from the washer to reduce wrinkling.
• Check around the door seal when removing the load for small items that may be caught in the seal.

NOTE

• The washer rotates the laundry in a way that allows it to use less water while still fully saturating the clothing. It is normal to be unable to see water during the wash cycle.

Sorting Laundry

⚠️CAUTION

• Clothing or articles that are waterproof or water-resistant must be washed in the Waterproof, Bedding, Bulky/Large, or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.
• Remove the stuffing from pillows and cushions before washing the covers. Failure to do so can cause excessive vibration, resulting in damage to the washer, clothes, nearby objects, walls, and floor.

Grouping Similar Items
For the best washing results, and to reduce the possibility of damage to clothing, sort clothing into loads made up of similar items.

Mixing different fabric types and/or soil levels can result in poor wash performance, color transfer, discoloration, fabric damage or linting. Fabrics should be sorted into groups as described below.

Colors
Sort articles by color. Wash dark clothes separately from light colors or whites. Mixing dark clothes with light clothes can result in dye transfer or discoloration of the lighter clothes.

Soil Level
Wash heavily soiled clothing together. Washing lightly soiled clothing in the same load with heavily soiled clothing could result in poor wash performance for the lightly soiled clothing.

Fabric Type
Delicate articles should not be mixed with heavy or sturdy fabric types. Washing heavy fabrics with delicates can result in poor wash performance for the heavy fabrics and possible damage to the delicates.

Lint Type
Some fabrics attract and bind lint to them while others give off lint in the laundry process. Avoid mixing these lint collectors and lint producers in the same load. Mixing these fabrics will result in pilling and linting on the lint collectors. (For example, lint collector – knit sweater; lint producer – terry cloth towels.)

How to Sort Laundry

Fabric Care Labels
Many articles of clothing include a fabric care label. Using the chart below, adjust the cycle and option selections to care for your clothing according to the manufacturer’s recommendations.

Loading the Washer

⚠️WARNING

• Clothing or articles that are waterproof or waterresistant must be washed in the Waterproof, Bedding, Bulky/Large, or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.

General Tips

• Check and empty pockets. Paper clips, coins, matches, etc.can damage clothing and the washer.
• Close zippers and hooks, and tie drawstrings to prevent snagging or tangling of clothes.
• Pretreat heavily stained areas for best results.
• Brush off heavy soil, dust, and hair from items before washing. Excess dirt or sand can abrade other fabrics and lead to poor wash performance.
• For best performance, load clothes as shown.
  – Do not press down on items while stacking them in the drum.
  – Load clothes loosely, and do not overfill the drum. Clothes need room to circulate in order to get clean.
• Combine large and small items in the drum. Load large items first. Large items should not be more than half of the total load.
• The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer must close easily.
• The washer will not fill or operate with the door open.

Bulky Items

• Wash thick, bulky items individually. Heavy blankets, comforters, bedspreads, or pet beds can get tangled or cause an unbalanced load if combined with other items.

Small Items

• Do not wash a single small item. Add enough similar items to the load to prevent an out-ofbalance load.
• Wash small, light items in a mesh bag. Small items can get caught in the impeller at the bottom of the drum, and brassiere hooks can snag on other clothing or the drum.

Adding Cleaning Products

About Detergent Use
This washer is designed for use with only HE (HighEfficiency) detergents.

• HE detergents produce fewer suds, dissolve more efficiently to improve washing and rinsing performance, and help to keep the interior of the washer clean. Using detergent that is not HE may cause oversudsing and unsatisfactory performance which could result in error codes, cycle failure, and washer damage.
• Detergents designated as HE-compatible may not provide optimal results.
• For proper wash performance, always measure detergent using the measuring device provided by the detergent manufacturer. For an average load, use less than half of the recommended maximum. Use less detergent for soft water, light soil, or smaller loads.
• Use extra care when measuring 2X and 3X concentrated detergents because even a small amount of extra detergent can lead to problems.
• Never use more than the maximum amount of detergent recommended by the manufacturer. Using too much detergent can lead to oversudsing, poor rinsing, detergent buildup in clothing, and residue buildup that can contribute to odors in the washer.

1. Maximum fill line
2. Average load fill line
3. Liquid detergent
4. Powdered detergent

Single-Use Detergent Packs / Gel or Tablet Detergents

• Do not use more than one single-use detergent pack in the washer. Using too much detergent may cause oversudsing and unsatisfactory performance. Reduce detergent amount or add an extra rinse if detergent residue is left on fabrics. To add an extra rinse, select the Extra Rinse option.
• Place liquid or powdered detergent packs, or gel or tablet detergents in the tub before loading laundry. Do not place these detergents in the dispenser.

Using the Dispenser
To add cleaning products to the automatic dispenser:

1 Open the dispenser drawer.
2 Load the laundry products into the appropriate compartments.

• Follow the manufacturer’s recommendations when adding cleaning products.

1. Pre-wash detergent compartment (on some models)
2. Liquid detergent cup
3. Main wash detergent compartment
4. Liquid fabric softener compartment
5. Liquid chlorine bleach compartment

3 Gently close the detergent dispenser drawer before starting the cycle.

• Slamming the drawer closed may result in the detergent overflowing into another compartment or dispensing into the drum earlier than programmed.
• Be careful not to get a hand caught in the drawer while closing.
• It is normal for a small amount of water to remain in the dispenser compartments at the end of the cycle.

⚠️CAUTION

• Do not place or store laundry products, such as detergent, bleach, or liquid fabric softener, on top of your washer. These products can damage the washer’s finish and controls.

Pre-wash Detergent Compartment
Add liquid or powdered detergent to this compartment when using the Pre-wash option. Always use HE (High-Efficiency) detergent with your washer.

• When using the Pre-wash option, liquid detergent for the main wash needs to be loaded in the liquid detergent cup accessory in the main wash dispenser (where applicable), to prevent it from being dispensed with the pre-wash detergent.
• The amount of detergent added for the Prewash option is 1/2 the amount recommended for the main wash cycle. For example, if the main wash cycle requires one measure of detergent, add 1/2 measure for the Pre-wash option.

Main Wash Detergent Compartment
This compartment holds laundry detergent for the main wash cycle. Either powdered or liquid detergent may be used in this compartment.

• The detergent is added to the load at the beginning of the cycle. Always use HE (HighEfficiency) detergent with your washer.
• Do not exceed the maximum fill line. Using too much detergent can result in detergent buildup in clothing and the washer.
• Liquid or powdered color-safe bleach may be added to the main wash compartment with detergent of the same type. Do not mix liquids and powders
• If the dispenser has a liquid detergent cup and insert:
  – Make sure they are in place when using liquid detergent.
  – Make sure to remove them when using powdered detergent. Powdered detergent will not dispense with the liquid detergent cup and insert in place.
• If you use a detergent that does not dissolve easily or a detergent with high viscosity, it will leave a residue and clog the dispenser.

Liquid Bleach Compartment
This compartment holds liquid bleach, which is dispensed automatically at the proper time during the wash cycle. The dispenser is activated twice to ensure complete dispensing of the bleach. Any liquid remaining in the dispenser at the end of the cycle is water, not bleach.

⚠️WARNING

• Do not mix chlorine bleach with ammonia or acids such as vinegar or rust/scale remover. Mixing chemicals like these can produce a lethal gas, resulting in severe injury or death.

NOTE

• Do not add powdered bleach to this compartment. The bleach compartment is designed to dispense liquid chlorine bleach only. Powdered or liquid color-safe bleach will not dispense properly.
• Follow the manufacturer’s recommendations when adding bleach. Never add more than one cup, and do not exceed the maximum fill line or the bleach may be dispensed immediately and damage fabrics. Using too much bleach can also damage fabrics.
• Never pour undiluted liquid chlorine bleach directly onto the load or into the drum. Fabric damage can occur.
• Do not use color-safe bleach or oxygen bleach in the same cycle with liquid chlorine bleach.

Fabric Softener Compartment
This compartment holds fabric softener, which is automatically dispensed during the final rinse cycle. Either powdered or liquid fabric softener may be used.

• Do not exceed the maximum fill line. Using too much fabric softener may stain clothes or cause buildup on fabrics or in the washer.
• Dilute concentrated fabric softeners with warm water.
• Never pour fabric softener directly onto the load or into the drum.

Control Panel

Control Panel Features for the Washer

1. Power On/Off Button
   • Press this button to turn the washer on or off.
   • Pressing this button during a cycle will cancel that cycle and any load settings will be lost.
   • The door will unlock after a brief pause.
   NOTE
   • If there is any water remaining in the drum after the washer shuts off, it will drain after a delay. The washer can be restarted at any time before the drain begins. However, once the water begins to drain, all functions will be suspended until the water has been completely drained and the washer shuts off.
2. Cycles
   • Press a button to select the desired cycle.
   • Once the desired cycle has been selected, the standard presets will appear in the display. These settings can be adjusted using the Cycle Modifier buttons at any time before starting the cycle.
3. Start/Pause Button
   • Press and hold this button to start the selected cycle.
   • If the washer is running, use this button to pause the cycle without losing the current settings.
   NOTE
   • If the Start/Pause button is not pressed to start the selected cycle, after a delay the washer automatically turns off and all cycle settings are lost. Any water remaining in the drum will be drained.
4. Cycle Modifier Buttons
   • Use these buttons to adjust the wash temperature, spin speed and soil level settings for the selected cycle.
   • The current settings are shown in the display.
   • Press the button for that option to select other settings.
5. Option and Extra Function Buttons
   • These buttons allow you to select additional cycle options. Certain buttons also allow you to activate special functions by pressing and holding the button for 3 seconds.
   Remote Start
   Use a smartphone to control your washer remotely.
   – For more information, see SMART FUNCTIONS in this manual.
   Wi-Fi
   When the washer is connected to a home Wi-Fi network, the 📶 icon on the control panel is lit.
   – To connect the washer to the LG ThinQ application, press and hold the Temp. button for 3 seconds.

Time and Status Display

1. Wi-Fi Indicator
   • This indicator is lit when the product is connected to a home Wi-Fi network.
2. Remote Start Indicator
   • This indicator lights up when the Remote Start feature is activated.
3. Door Lock Indicator
   • This indicator lights up when the cycle starts and the door is locked.
   • The indicator light stays on until the cycle is paused, stopped or has finished.
4. Signal Indicator
   • This indicator lights up when the end-of-cycle and button tones are turned on.
5. Estimated Time Remaining
   • When a cycle is selected, the default time for that cycle is displayed. This time will change as modifiers or options are selected.
   • If the display shows -I–, then the time will be displayed after the load sensing has detected the load size.
   • The time shown is only an estimate. This time is based on normal operating conditions. Several external factors (load size, room temperature, incoming water temperature, etc.) can affect the actual time.
   NOTE
   • Once the Start/Pause button is pressed, the washer will measure the size of the load. The estimated time may change once the load size has been measured.
   • If the Delay Wash function is set, the remaining delay time counts down until the cycle begins.
6. AI DD Indicator
   • This feature offers optimized washing by detecting the load size and laundry characteristics. The indicator lights up when the Normal cycle is selected with a Warm wash temperature setting.
   NOTE
   • The AI DD functionality may vary depending on the environment and model.
7. Cycle Status Indicators
   • These LEDs will blink when a cycle is selected to indicate which stages will run.
   • When a cycle is running, the LED for the active stage will blink, and the LEDs for the remaining stages will remain steady. Once a stage is complete, the LED will turn off. If a cycle is paused, the active stage LED will stop blinking.

Wash Cycles

The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a guide to fabric care symbols, see Sorting Laundry section.

Cycle Guide
Turn the knob or press the button to select the desired cycle. When you select a wash cycle, the light for the corresponding wash cycle will turn on.

NOTE

• Whenever load weights are mentioned, assume 1 lb (0.45 kg) = 1 thick bath towel (dry).

• Temperature: Cold > Cool > Warm > Very Warm > Hot
  
• Spin: No Spin > Low > Medium > Medium High > High
  
• Soil: Light > Medium Light > Normal > Medium Heavy > Heavy

Available Options

NOTE

• Delay Wash and Extra Rinse can be selected for every cycle in this table.

Cycle Modifiers

About Modifier Buttons
Each cycle has default settings that are selected automatically. You can also customize these settings using the cycle modifier buttons.

• Repeatedly press the button for the desired modifier until the indicator light for the desired setting is lit.
• The washer automatically adjusts the water level for the type and size of wash load for best results and maximum efficiency.
• This is a high-efficiency washer, and the water levels may be much lower than you expect. This is normal, and cleaning/rinsing performance will not be compromised.

NOTE

• The LED next to the setting lights up when the setting is selected.
• To protect your garments, not every wash temperature, spin speed, soil level, or option is available with every cycle.
• A chime will sound twice and the LED will not light if the desired setting is not allowed for the selected cycle.
• Follow the fabric care labels on the garment for best results.

Temp.
Make sure the wash temperature is suitable for the type of load you are washing.

• Press the Temp. button repeatedly to select the wash and rinse temperature combination for the selected cycle.
• All rinses use unheated cold water.
• Cold rinses use less energy. The actual cold rinse temperature depends on the temperature of the cold water at the faucet.

Spin
Higher spin speeds extract more water from clothes, reducing drying time and saving energy.

• Press the Spin button repeatedly until the desired speed is selected.
• Some fabrics, such as delicates, require a slower spin speed.

Soil
Adjusting the soil level setting will modify the cycle times and/or wash actions.

• Press the Soil button repeatedly until the desired soil level is selected.
• The Heavy soil setting may increase cycle times. The Light soil setting may decrease cycle times.

Options and Extra Functions

Your washer includes several additional cycle options to customize cycles to meet your individual needs.

• Select the desired option after selecting the desired cycle and settings.

NOTE

• The LED for the option will light when the option is selected.
• To protect your garments, not every option is available with every cycle.
• A chime will sound twice and the LED will not light if the selected option is not allowed for the selected cycle.

Special Cycles

Sanitary
This cycle washes clothes at a high temperature.

Tub Clean
This is a special cycle designed to clean the inside of the washer.

Steam
Adding this option to a wash cycle helps provide superior cleaning performance. Using steam gives fabrics the cleaning benefits of a very hot wash.

• Steam may not be clearly visible during steam cycles. This is normal. Too much steam could damage clothing.
• Do not use steam with delicate fabrics such as wool and silk, or easily discolored fabrics.

⚠️WARNING

• Do not touch the door during steam cycles. The door surface can become very hot and can cause severe burns. Allow the door lock to release before opening the door.
• Do not attempt to override the door lock mechanism or reach into the washer during a steam cycle. Steam can cause severe burns.

Delay Wash
Once you have selected the cycle and other settings, press the Delay Wash button to delay the start of the wash cycle.

• Each press of this button increases the delay time by 1 hour, for up to 19 hours.
• Once the desired delay time is set, press the Start/Pause button to start the delay time.

NOTE

• If the Start/Pause button is not pressed to begin the delay time, the washer automatically turns off after a certain time and all cycle settings are lost.

Extra Rinse
This option adds an extra rinse to the selected cycle. Use this option to help ensure the removal of detergent or bleach residue from fabrics.

• Press the Extra Rinse button to add additional rinses to the cycle.

Using the Pre-wash Option
This option adds a pre-wash (for about 15 – 17 minutes) for improved cleaning of heavily soiled or stained clothing.

NOTE

• If you select Pre-wash after putting the detergent directly in the drum, the detergent may be washed away, reducing the washing performance.

Control Lock
Use this function to disable the controls. This function can prevent children from changing cycles or operating this washer.

NOTE

• The function does not lock the door.
• Once this function is set, all buttons are locked except the Power button.
• When the controls are locked, CL and the remaining time are alternately shown on the display during the wash cycle.
• Turning off the power will not reset this function. You must deactivate this function before you can access any other options and functions.

Locking/Unlocking the Control Panel
1 Turn on the power.
2 Press and hold the Soil button for 3 seconds to activate/deactivate this function.

• When the function is deactivated, a chime will sound and the remaining time for the current cycle will reappear on the display.

Signal
The washer plays a melody when the wash cycle is finished. The buttons make a sound each time a button is pressed. Use this button to turn the melody and button tones on or off.

• To turn the function on/off, press and hold the Extra Rinse button for 3 seconds.

SMART FUNCTIONS

Using LG ThinQ Application

The LG ThinQ application allows you to communicate with the appliance using a smartphone.

LG ThinQ Application Features

• Remote Start
  – Control the appliance remotely from the LG
  ThinQ application.
• Downloaded
  – Download new and specialized cycles that are not included in the standard cycles on the appliance. Once cycle download is completed in the appliance, the product keeps the downloaded cycle until a new cycle is downloaded.
• Cloud Cycle
  – The Cloud cycles include many cycles which are started from the Cloud and offer various options. However, the downloaded cycle is deleted from the appliance when the power is turned off.
• Tub Clean Coach (Washer)
  – Find out how many cycles remain before it is time to run the Tub Clean cycle.
• Venting Tips (Dryer)
  – Access tips for optimizing dryer ventilation.
• Energy Monitoring
  – Keep track of the appliance’s power consumption and how it is affected by your selected wash cycles and options.
• Smart DiagnosisTM
  – This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.
• Push Alerts
  – When the cycle is complete or the appliance has problems, you will receive a push message.
• Settings
  – Set various options on the appliance and in the application.

NOTE

• If you change your wireless router, Internet service provider, or password, delete the connected appliance from the LG ThinQ application and connect it again.
• This information is current at the time of publication. The application is subject to change for product improvement purposes without notice to users.

Before Using LG ThinQ Application
1 Check the distance between the appliance and the wireless router (Wi-Fi network).

• If the appliance is too far from the router, the signal strength becomes weak. It may take a long time to connect or installation may fail.

2 Turn off the Mobile data or Cellular Data on your smartphone.
3 Connect your smartphone to the wireless router.

NOTE

• To verify the Wi-Fi connection, check that the f icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.
• LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.
• If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.
• The Wi-Fi connection may not connect or may be interrupted because of the home network environment.
• The network connection may not work properly depending on the Internet service provider.
• The surrounding wireless environment can make the wireless network service run slowly.
• If the appliance cannot be registered due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again.
• If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)
• Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer.
• If the security protocol of the router is set to WEP, network setup may fail. Change the security protocol (WPA2 is recommended) and connect the product again.

Installing the LG ThinQ Application
Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application.

Using the Washer/Dryer Remotely

Remote Start
Use a smartphone to control your appliance remotely. You can also monitor your cycle operation so you know how much time is left in the cycle.

Using Remote Start
1 Load the laundry.
2 Press the Power button.
3 Press and hold the Remote button for 3 seconds to enable the remote control function.
4 Start a cycle from the LG ThinQ application on your smartphone.

NOTE

• Once this function is enabled, you can only start a cycle from the LG ThinQ smartphone application. If the cycle is not started, the appliance will wait to start the cycle until it is turned off remotely from the application or this function is disabled.
• If the door has been opened, you cannot start a cycle remotely.

Disabling Remote Start Manually
When the function is activated, press and hold the Remote button for 3 seconds.

Downloaded Cycle

You can download new and specialized cycles that are not included in the standard cycles on the appliance.

Appliances that have been successfully connected can download a variety of specialty cycles specific to the appliance.

Once cycle download is completed in the appliance, the product keeps the downloaded cycle until a new cycle is downloaded.

NOTE

• Only one downloaded cycle can be stored on the appliance at a time.

Cloud Cycle
Use the LG ThinQ app to start cycles with various options. Cloud cycles are deleted from the appliance once the power is turned off.

Wireless LAN Module Specifications

FCC Notice
The following notice covers the transmitter module contained in this product.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference and
(2) This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be colocated or operating in conjunction with any other antenna or transmitter.

This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance.

Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.

LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to [email protected]. This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information.

Smart DiagnosisTM Function

Use this feature to help you diagnose and solve problems with your appliance.

NOTE

• For reasons not attributable to LGE’s negligence, the service may not operate due to external factors such as, but not limited to, Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app unavailability.
• The feature may be subject to change without prior notice and may have a different form depending on where you are located.

Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application.

• Launch the LG ThinQ application and select the Smart DiagnosisTM feature in the menu. Follow the instructions provided in the LG ThinQ application.

Using Audible Diagnosis to Diagnose Issues
Follow the instructions below to use the audible diagnosis method.

• Launch the LG ThinQ application and select the Smart DiagnosisTM feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.

1 Press the Power button to turn on the appliance.

• Do not press any other buttons.

2 Hold the mouthpiece of your phone in front of the appliance.

• Washer: Hold the phone to the right of the Start/Pause button.
• Dryer: Hold the phone to the left of the Power button.

3 Press and hold the Steam + Extra Rinse (Washer) / Steam + Reduce Static (Dryer) buttons for 3 seconds or until the audible tones start. Hold the smartphone mouthpiece to the logo until the data transfer is complete.

• Keep the smartphone in place until the data transfer has finished. Time remaining for data transfer is displayed.

4 After the data transfer is complete, the diagnosis will be displayed in the application.

NOTE

• For best results, do not move the smartphone while the tones are being transmitted.

MAINTENANCE

⚠️WARNING

• To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS, before operating this appliance.
• Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
• Do not use volatile substances (benzene, paint thinner, alcohol, acetone, etc.), abrasive cleaners, or detergents with strong chemical components when cleaning the appliance. Doing so may cause discoloration or damage to the appliance, or may cause a fire.
• Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel – Do not contact the following parts while the appliance is energized: pump, valve, motor, control board.

Washer

Regular Cleaning

Care after Wash
After the cycle is finished, wipe the door and the inside of the door seal to remove any moisture.

• Wipe the body of the washer with a dry cloth to remove any moisture.
• Leave the door open to dry the drum interior.

⚠️WARNING

• Make sure children and pets do not climb into the drum. Engage the Control Lock feature if needed to prevent children from accidentally starting a wash cycle.

Cleaning the Exterior
Proper care of your washer can extend its life.

Door:
Wash with a damp cloth on the outside and inside and then dry with a soft cloth.

Exterior:

• Immediately wipe off any spills.
• Wipe with a damp cloth.
• Do not touch the surface or the display with sharp objects.

Cleaning the Drum
Over time, residue may build up in the drum, leading to mildew or a musty odor. Run the Tub Clean cycle monthly to remove residue and prevent odor.

NOTE

• Make sure to run the Tub Clean cycle only when the drum is empty. Never load laundry while using this cycle. The laundry may be damaged or contaminated with cleaning products.
• Run the cycle more often under heavy use conditions or if odor is already present.
• If mildew or musty smell already exists, run this cycle once a week for three consecutive weeks.

1 Remove any clothing from the drum.
2 Add cleaning agents.

• For other drum cleaning products, follow the cleaner manufacturer’s instructions and recommendations.
• Do not exceed the maximum fill line when adding bleach or powdered cleaners. Powdered cleaners may remain in the drum after cleaning.

3 Close the door and press the Power button.
4 Select the Tub Clean cycle and press the Start/Pause button to begin the cycle.
5 After the cycle ends, open the door and allow the drum interior to dry completely.

⚠️WARNING

• Make sure children and pets do not climb into the drum. Engage the Control Lock feature if needed to prevent children from accidentally starting a wash cycle.

NOTE

• If you use a descaler or drum cleaner during the Tub Clean cycle, use the Speed Wash option to rinse the washer drum before running your next wash cycle.

Automatic Alert for Tub Clean
When the power is on and the tcL message blinks on the display, it means the washer drum needs cleaning. Use the Tub Clean cycle to clean the washer drum. The frequency of the automatic alert’s appearance depends on how often the washer is used. However, the message will generally appear every one to two months.

Removing Mineral Buildup
In areas with hard water, mineral scale can form on internal components of the washer. Periodically clean the mineral buildup on the internal components to extend the lifespan of the washer. Use of a water softener is recommended in areas with hard water.

• Use a descaler to remove visible mineral buildup on the washer drum.
• After descaling, always run the Tub Clean cycle before washing clothing.
• Mineral scale and other spots may be removed from the stainless steel drum using a soft cloth soaked in stainless steel cleaner.
• Do not use steel wool or abrasive cleaners.

Leaving the Door Open
After you finish using the washer, leave the door open overnight to allow air to circulate and dry the drum. This helps prevent odors.

Cleaning the Dispenser Drawer
Leaving detergent in the detergent dispenser drawer for an extended period of time or using the washer for a long period of time may cause the build-up of residue in the detergent dispenser drawer. Remove and clean the detergent dispenser drawer once or twice a month.

⚠️WARNING

• Do not spray water inside the washer. Doing so may cause fire or electric shock.

1 Turn off the washer, and unplug the power cord.
2 Pull the drawer straight out until it stops.
3 Press down hard on the disengage button (1) and pull the drawer completely out.
4 Remove the inserts from the drawer.
5 Clean the inserts and drawer with warm water.

• Use a soft cloth or brush to clean and to remove any residue.
• Do not use soap when cleaning the drawer and inserts.

6 Wipe off any moisture with a dry towel or cloth after cleaning.
7 To clean the drawer opening, use a small, non-metal brush to clean the recess. Remove all residue from the upper and lower parts of the recess.
8 Replace the drawer.

Cleaning the Door Seal
Clean the door seal once a month to prevent build-up of dirt.

⚠️CAUTION

• Cleaning the door seal with undiluted bleach may cause malfunction of the door seal and washer parts. You must add water to the bleach before using it.

1 Wear rubber gloves and protective goggles.
2 Dilute 3/4 cup (177 mL) of liquid chlorine bleach in 1 gallon (3.8 L) of water.
3 Wipe around the door seal.

• Soak a sponge or a soft cloth in this diluted solution and wipe all around the door seal.

4 Wipe up any moisture with a dry towel or cloth after cleaning.
5 Leave the door open to allow the door seal to dry completely.

Cleaning the Water Inlet Filters
If the washer does not fill properly, an error message will appear on the display. The inlet valve filter screens could be clogged by hard water scale, sediment in the water supply, or other debris.

⚠️WARNING

• The inlet screens protect the delicate parts of the inlet valve from being damaged by particles that could enter the valves with the water supply. Operating the washer with these filters removed could cause a valve to open continuously, resulting in flooding and/or property damage.

⚠️CAUTION

• Do not use the washer without the inlet filters. Doing so will cause leaks and malfunction.
• If you use the washer in an area with hard water, the inlet filter may clog due to lime buildup and require more frequent cleaning.

1 Turn off the washer, and unplug the power cord.
2 Turn off hot and cold water faucets.
3 Unscrew the hot and cold water hoses from the back of the washer.
4 Remove the filters from the water valves carefully.

• Use pliers to pull out the filters from the water valves.

5 Remove foreign objects and soak the filters in white vinegar or a lime scale remover.

• If using a lime scale remover, follow the manufacturer’s instructions. Be careful not to damage the filters while cleaning them.

6 Rinse filters thoroughly and press them back into place.
7 Flush then reattach the water hoses.

• Before reattaching the water inlet hoses, flush them by running several gallons of water through them into a bucket or drain, preferably with the faucets wide open for maximum flow.

NOTE
• An IE error message may blink on the display when the water pressure is low or an inlet filter is clogged with dirt. Clean the inlet filter.

Cleaning the Drain Pump Filter
The washer fails to drain if the drain pump filter is clogged. Periodically clean the drain filter to prevent clogging with foreign objects.

⚠️WARNING

• Opening the drain filter will result in water overflowing if there is water in the drum. Use a bucket if the drum is not completely drained before you open the drain filter.
• Using the washer without the drain filter or with an incorrectly assembled drain filter may cause leaks or malfunction of the washer.

1 Turn off the washer, and unplug the power cord.
2 Open the drain pump filter cover.
3 Drain any remaining water.

• Unclip the drain hose and remove the plug from the drain hose to drain the remaining water.

4 Remove the pump filter.

• Twist the pump filter counterclockwise to remove.

5 Clean the pump filter and opening.
6 Reassemble the plug onto the drain hose and reclip the drain hose.
7 Insert the drain pump filter and twist it clockwise.
8 Close the drain pump filter cover.

NOTE

• An OE message blinks on the display when the drain pump filter is clogged with dirt. Clean the drain pump filter.

Care in Cold Climates

Storing the Appliance
If the washer will not be used for an extended period of time and is in an area that could be exposed to freezing temperatures, follow these steps to protect the washer from damage.

NOTE

• Make sure the drum is empty before following these steps.

1 Turn off the washer, and unplug the power cord.
2 Turn off the water faucets.
3 Disconnect the water inlet hoses. Drain any water from the hoses.4 Plug the power cord into a properly grounded electrical outlet.
5 Add 1 gallon of nontoxic recreational vehicle (RV) antifreeze to the empty drum and close the door.

• Never use automotive antifreeze.

6 Turn on the washer and press the Spin button.
7 Press the Start/Pause button to start the drain pump for 1 minute.

• This will expel some of the antifreeze, leaving enough to protect the washer from damage.

8 Turn off the washer and unplug the power cord.
9 Dry the drum interior with a soft cloth, and close the door.
10 Store the washer in an upright position.
11 Remove the inserts from the dispenser. Drain any water in the compartments and let them dry.
12 To remove the antifreeze from the washer after storage, run the Speed Wash cycle using detergent.

• Do not add laundry to this cycle.

When the Water Inlet Hoses Are Frozen
1 Turn off the washer, and unplug the power cord.
2 Turn off the faucets connected to the water inlet hoses.
3 Pour hot water on the frozen faucets to thaw the water inlet hoses and remove the water inlet hoses.
4 Immerse the water inlet hoses in hot water to thaw them.
5 Reconnect the water inlet hoses to the water inlets of the washer and to the faucets.

• See Connecting the Water Inlet Hoses for details.

6 Turn on the faucets.
7 Press the Power button to turn on the washer.
8 Press the Spin button to operate spin only cycle for draining and spinning.
9 Press the Start/Pause button.

When the Drain Hose is Frozen
1 Pour hot water in the washer drum and close the door.
2 Wait for 1 – 2 hours.
3 Press the Power button.
4 Press the Spin button to operate spin only cycle for draining and spinning.
5 Press the Start/Pause button to make sure the water drains.

Dryer

Regular Cleaning

Cleaning the Exterior
Proper care of your appliance can extend its life. The outside of the appliance can be cleaned with warm water and a mild, nonabrasive household detergent. Immediately wipe off any spills with a soft, damp cloth.

NOTE

• Do not use methylated spirits, solvents, or similar products.
• Never use steel wool or abrasive cleansers; they can damage the surface.

Cleaning the Interior

• Wipe around the door opening and seal with a soft, damp cloth to prevent lint and dust buildup that could damage the door seal.
• Clean the window with a soft cloth dampened with warm water and a mild, nonabrasive household detergent. Then wipe dry.
• The stainless steel drum can be cleaned with a conventional stainless steel cleaner, used according to the manufacturer’s specifications. Never use steel wool or abrasive cleansers; they may scratch or damage the surface.

Cleaning Around and Under the Appliance
Vacuum lint and dust from around the dryer and underneath it regularly.

Maintaining Ductwork
Vent ductwork should be checked for lint build up once per month and cleaned at least once per year. If any noticeable reduction in airflow or drying performance occurs, immediately check ductwork for obstructions and blockages and contact a qualified technician or service provider.

Cleaning the Lint Filter
Always clean the lint from the filter after every cycle.
(1) Lint Filter
To clean the lint filter, open the dryer door and pull the lint filter straight up. Then:
1 For everyday cleaning, roll any lint off the filter with your fingers, or
2 Vacuum the lint filter.
3 If the lint filter has become very dirty or clogged with fabric softener, wash the lint filter in warm, soapy water and allow it to dry thoroughly before reinstalling.

NOTE

• NEVER operate the appliance without the lint filter in place.

TROUBLESHOOTING

The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service.

Washer

FAQs: Frequently Asked Questions

Error Messages

Noises

Operation

Performance

Odor

Dryer

FAQs: Frequently Asked Questions

Error Messages

Operation

Performance

Steam Function

Indicator Messages

Common

Wi-Fi

LIMITED WARRANTY

USA

TERMS AND CONDITIONS

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.

Should your LG Washer/Dryer (collectively “Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S. Territories.

• Replacement Products and parts are warranted for the remaining portion of the original limited warranty period or ninety (90) days, whichever is greater.
• Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured.
• Replaced Product or part(s) will be the property of LG.
• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this limited warranty. In the event of no proof of purchase, warranty start date will be ninety (90) days from the manufacture date.

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. 

THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to i) deliver, pick up, or install, or; educate how to operate the Product;, ii) correct wiring;, or iii) correct unauthorized repairs, installations or disassembly of the Product.
• Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service.
• Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply, or inadequate supply of air.
• Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere, in an unsuitable environment, or otherwise contrary to the Product owner’s manual.
• Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, pandemics, acts of nature, or any other causes beyond the control of LG.
• Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or maintenance, or service not approved by LG. Improper repair includes use of parts not authorized or specified by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product’s owner’s manual.
• Damage or failure of the Product caused by unauthorized modification or alteration, any other property damage or failure resulting from any water leakage where the Product is not properly installed in accordance with the Product’s owner’s manual.
• Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes.
• Damage or failure of the Product caused by use of parts, accessories, components, consumable cleaning products, any other products, or service that are not authorized by LG.
• Replacement of light bulbs, filters, fuses, or any other consumable parts.
• Damage or failure of the Product caused by transportation, storage, and/or handling, including scratches, dents, chips, and/or other damage to the finish of your Product, unless such damage is reported within one (1) week of delivery.
• Damage or missing items to any display, open box, refurbished, or discounted Product.
• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.
• Products with original serial numbers that have been removed, altered, or cannot be readily determined at the discretion of LG.
• Increases in utility costs and additional utility expenses in any way associated with the Product.
• Any noises associated with normal operation.
• Products used for other than normal and proper household use, including, without limitation, commercial or industrial use or, use in offices, and recreational facilities or vehicles, or as otherwise outlined in the Product owner’s manual.
• Costs associated with removal and/or reinstallation of your Product.
• The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with the Product owner’s manual.

The cost of repair or replacement under the above excluded circumstances shall be borne by You.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION

Call 1-800-243-0000 and select the appropriate option from the menu.

Or visit our website at http://www.lg.com

Or by mail: LG Electronics, P.O. Box 240007, Huntsville, AL 35813 ATTN: Customer Service

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.

Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.

Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration.

Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to [email protected], with the subject line: “Arbitration Opt Out” or (ii) calling 1- 800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”).

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.

LG Customer Information Center

For inquiries or comments,
visit www.lg.com or call:
1-800-243-0000    U.S.A.
1-888-542-2623         CANADA

Register your product Online!
www.lg.com

Download Manual PDF

LG WKEX200HBA Single Unit Front Load LG
Wash Tower User Manual PDF Download