Ring video doorbell 2nd generation
User Manual

 

Ring video doorbell 2nd generation user manual

1. Set up your Video Doorbell.

Download the Ring app. 

The Ring app walks you through setting up and managing your Video Doorbell.
Search for “Ring” in one of the app stores below, or visit ring.com/app

Ring video doorbell 2nd generation user manual - App Store Logo

Ring video doorbell 2nd generation user manual - Google Play Store Logo

Please make sure you have your wifi password ready for the next step.

Fully charge your Video Doorbell.

Plug it into a USB power source with the included cable. Once the light ring is fully lit, it’s ready to use.

Ring video doorbell 2nd generation user manual - Fully charge your Video Doorbell

Set up your Video Doorbell near your wifi router. 

In the Ring app, select Set Up a Device.
When prompted, select Doorbells, and follow the in-app instructions.

Try it out.

After setup, push the button on the front of your Video Doorbell to see video from the camera in the Ring app.

Ring video doorbell 2nd generation user manual - After setup, push the button on the front of your Video Doorbell to see video from the camera in the Ring app

Ring video doorbell 2nd generation user manual - Information iconIf you have problems with video quality after installation, you may need to move your router closer to your door, or add a Ring Chime Pro. Learn more at: ring.com/chime-pro

2. Ring video doorbell 2nd generation Install your Video Doorbell .

Set your install height.
Install your Video Doorbell approximately four feet (1.20 meters) above the ground for optimal performance.

If you’re connecting to existing doorbell wiring that’s higher than four feet and want to angle your Video Doorbell down for a better view, you can purchase a Wedge Kit online at ring.com/accessories.

Ring video doorbell 2nd generation user manual - Set your install height

Remove your existing doorbell. (optional)

If replacing an existing doorbell, shut off power at the breaker. Then remove it from the wall and disconnect the wires.

Your Video Doorbell is compatible with doorbell systems supplying 8-24 volts AC at 50 or 60Hz, 40VA max.

Ring video doorbell 2nd generation user manual - Information iconDo not wire your Video Doorbell to a
DC-powered intercom system or other
DC power source.

Do you have an in-home chime?
The chime can ring when the button on your Video Doorbell is pressed. Just follow the in-app instructions during setup Ring video doorbell 2nd generation  .

Don’t have an in-home chime?
If you see the “No In-Home Chime” button during setup, be sure to press it.
To change your wiring settings after setup, go to Device Settings > Chime Connection.
Also, consider purchasing a Ring Chime or Chime Pro, which allows you to hear Ring alerts from anywhere in your home.

Insert the included mini-level.
This helps to ensure the camera is parallel to the ground when you install your Doorbell Ring video doorbell 2nd generation .

Mark the screw holes.
Use the bracket as a template to mark the four corner holes. The recommended install height is 4 feet above the ground Ring video doorbell 2nd generation .

Ring video doorbell 2nd generation user manual - Make the screw holes

Install the anchors. (optional)
If installing on stucco, brick, or concrete, mark 4 drill holes. Use a 1/4” masonry drill bit to drill holes in your wall, then insert the included anchors.
If you’re installing on wood, skip this step.

Install the mounting bracket.
If you’re wiring your Video Doorbell, feed your doorbell wires through the hole in the mounting bracket first Ring video doorbell 2nd generation  .
Using a Philips head screwdriver, drive the screws into your wall (or into the anchors, if installed) until they are flush with the mounting bracket.

Ring video doorbell 2nd generation user manual - Install the mounting bracket

Connect the wires. (optional)
Connect the wires coming out of your wall to the screws on the back of your Video Doorbell. Either wire can connect to either screw. The order doesn’t matter.
Your Video Doorbell is compatible with doorbell systems supplying 8–24 volts AC, 50mA, at 50 or 60Hz, 40VA max Ring video doorbell 2nd generation .

Ring video doorbell 2nd generation user manual - Connect the wires

Ring video doorbell 2nd generation user manual - Information iconIf wiring directly to a doorbell transformer, connect a 25 ohm, 50W wire wound resistor in series with one of the doorbell wires to protect your Video Doorbell.

Ring video doorbell 2nd generation user manual - Information iconDo not connect to a DC transformer, halogen or lighting transformer, or intercom Ring video doorbell 2nd generation .

Attach your Video Doorbell to the mounting bracket.
Hook the slot on the rear of your Video Doorbell onto the tab near the top of the mounting bracket Ring video doorbell 2nd generation .

Then, let the Doorbell pivot down to sit flush on its bracket Ring video doorbell 2nd generation .

Ring video doorbell 2nd generation user manual - Attach your Video Doorbell to the mounting bracket

Secure your Video Doorbell. 

Ring video doorbell 2nd generation user manual - Warning or Caution iconCAUTION!
If you use the wrong screws to secure the Video Doorbell, you could damage the battery during installation, create a fire hazard, and be seriously injured.

DO NOT USE any screw other than the included short security screws when securing your Video Doorbell to the bracket.

Use the star-shaped end of the included screwdriver to drive the two security screws into the bottom of your Video Doorbell Ring video doorbell 2nd generation  .

Ring video doorbell 2nd generation user manual - Secure your Video Doorbell

Your Video Doorbell is now ready to use Ring video doorbell 2nd generation .

If you wired in your Video Doorbell, you can now restore power at the breaker.

Ring Logo

Ring video doorbell 2nd generation For additional help, visit: ring.com/help
Or give us a call:

US 1 800 656 1918
Canada 1 855 300 7289
Worldwide +1 310 929 7085

For a list of all our customer support numbers, visit: ring.com/callus
To review your warranty coverage, please visit ring.com/warranty

© 2020 Ring LLC or its affiliates.
Ring and all related marks are trademarks of Ring LLC or its affiliates.

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