Tenda TEG5328P-24-410W L3 Managed PoE Switch
User Manual

Tenda TEG5328P-24-410W L3 Managed PoE Switch Installation Guide

Package contents

  • Switch x 1
  • Power cord x 1
  • Console cable x 1
  • L-shaped bracket x 2
  • Screw x8
  • Footpad x4
  • Quick installation guide x 1

This quick installation guide instructs how to install, connect and log in to the device. For details, please download the user guide of the device.

1 Device installation

Installation notes

Follow the notes below to avoid device damages or personal injuries caused by mis operation.

  • Wear the ESD bracelet or gloves before Installation and do not power on the switch before finishing installation.
  • Use the included power cord to supply power to the switch.
  • Make sure that the Input voltage matches the value of the switch specified in this guide.
  • Do not block any ventilation openings.
  • Do not remove the housing of the switch.
  • Keep the air In the ambient environment clean. Regularly perform dedusting.
  • Disconnect the switch from the power supply before cleaning it. Do not scrub the switch with any liquid. Clean only with dry cloth.
  • Position the switch away from power line, electric lamp, or power system.
  • Do not place any heavy things upon this switch.
  • If outdoor cabling is required, you are recommended to deploy a port lightning arrester (see the following figure for connection method) or AC power supply lightning arrester.
Tenda TEG5328P-24-410W L3 Managed PoE Switch Installation Guide - Installation notes

💡 Note
There is a void sticker covering one of the screws on the housing of the switch. Do not remove the sticker without permission of the local agent. Otherwise you shall be responsible for any damage.

Installation tools
  • Desktop mounting: ESD bracelet (or gloves)
  • Rack mounting: ESD bracelet (or gloves), Phillips screwdriver, Screws
Installation

■ Rack mounting

Step 1 Ensure that the subrack is stable and level, and is properly grounded.
Step 2 Fix L-shaped brackets to the switch with screws. See the following figure.

Tenda TEG5328P-24-410W L3 Managed PoE Switch Installation Guide - Installation

■ Desktop mounting
Paste the four footpad stickers to the corresponding four recesses on the bottom of the switch. Then place the switch right-side up on a big enough, clean, stable and flat desktop.

Tenda TEG5328P-24-410W L3 Managed PoE Switch Installation Guide - Desktop mounting
Grounding

Step 1 Connect one side of the grounding cable to the grounding terminal of the switch.
Step 2 Connect the other side of the grounding cable to the grounding terminal of other
grounded devices or a grounding bar in the equipment room.

Tenda TEG5328P-24-410W L3 Managed PoE Switch Installation Guide - Grounding

💡 Note
Connect the grounding cable to the grounding system in the equipment room. Do not connect it to a fire main or lightning rod.

2 Physical connection

Refer to the following network topology to connect the switch to other network devices.

Tenda TEG5328P-24-410W L3 Managed PoE Switch Installation Guide - Refer to the following network toplogy to connect the switch to other network device

💡 Tip
All ports of this switch support the auto MDI/MDIX function, so both a straight cable and a crossover cable can be used to connect the switch to Ethernet devices.

LED indicators & button descriptions
LED indicatorDescription
PoE-MaxSolid on: The total output power of the switch reaches the maximum value.
Off: The total output power of the switch does not reach the maximum value.
SYSBlinking: The system works properly.
Solid on: The system is not working properly.
Off: The system is starting up or not working properly,
PowerSolid on: The switch is powered on properly.
Off: The switch is not powered on, or not powered on properly.
Link/Act or PoELink/Act and PoE multipurpose LED indicator. It indicates the connection status or PoE
power supply status of RJ45 ports based on the converted status of the LED Mode button.
– When the Link/Act LEO indicator of LED Mode is solid on, the descriptions of the Link/Act or PoE LED indicators are shown as follows:

 

Solid on: The corresponding port is connected to a network device, but no data is being
transmitted over the port.
Blinking: Data is being transmitted over the corresponding port.
Link/Act or PoE Off: The corresponding port is not connected or is not connected properly.

Green light indicates that the negotiation rate of the corresponding port is 1000 Mbps, and orange light indicates a rate of 10 Mbps or 100 Mbps.
– When the PoE LED indicator of LED Mode is solid on, the descriptions of the Link/Act or
PoE LED indicators are shown as follows:

Solid orange: The corresponding port supplies PoE power to a device properly.
Blinking orange: The corresponding port is not supplying PoE power to a device properly.
Off’: The corresponding port does not supply PoE power.

Link/ActSolid on: The corresponding port is connected, but no data is being transmitted over the port.
Blinking: Data is being transmitted over the corresponding port.
Off: The corresponding port Is not connected or Is not connected properly.
LED/RESETThis multipurpose button is for both LED indicator converting button and reset button.
– Press the LED/RESET button to convert the mode of the Link/Act or PoE LED indicator.
• When the Link/Act LED indictor of LEO/RESET is solid on, the Link/Act or PoE LEO indicator is in the Link/Act mode.
When PoE LED indicator of LEO/RESET is solid on, the Link/Act or PoE LED indicator is in the PoE mode.
– When the Power LED indicator is solid on and the SYS LED indicator is blinking, hold down the LED Mode button for about 10 seconds, and release it when a LED indicators light up. The switch is restored to factory settings when the Power LEO indicator is solid on and the SYS LED indicator blinks again.

3 Login

Step 1 Use an Ethernet cable to connect a computer to a RJ45 port of the switch.

Tenda TEG5328P-24-410W L3 Managed PoE Switch Installation Guide - Use an Ehernet cable to connect a computer to a RJ45 port of the switch

Step 2 Set the IP address of the computer to an unused one belonging to the same network segment with the switch.
For example, the default IP address of t he switch is 192.168.0.1, set the IP address of the computer to 192.168.0.X (X ranges from 2 to 254 and is not be occupied) and subnet mask to 2S5.255.2S5.0.

Tenda TEG5328P-24-410W L3 Managed PoE Switch Installation Guide - Set the IP address of the computer to an unused one belonging to the same network segment with the switch

Step 3 Start a web browser (example: Chrome) on the computer, enter 192.168.0.1 in the address bar, and press Enter on the keyboard.

Tenda TEG5328P-24-410W L3 Managed PoE Switch Installation Guide - Start a web browser

Step 4 On the login page of the switch, enter the login user name and password (both are admin by default), and click Login.

Tenda TEG5328P-24-410W L3 Managed PoE Switch Installation Guide - On the login page of the switch

💡 Tip
If tile login window does not appear, refer to Q1 in Appendix A FAQ.

Login to the web UI of the switch succeeded. You can configure the switch now.

Appendix A FAQ

1, I cannot log in to the web UI of the switch, What should I do?

Try the following solutions:

– Check whether the switch is powered on properly.
– Check whether the computer is connected to the switch properly.
– Check whether the IP address of the computer is set to 192.168.0.X
(X ranges from 2 to 254 and is not be occupied).
– Clear the cache of the web browser or try another web browser.
– Disable the firewall of the computer, or try another computer.
– Check whether only one device with the IP address 192.168.0.1 exists in the local network.
– If the problem persists, reset the witch and try again.
Reset method: When the Power LED indicator is solid on and the SYS ED indicator is blinking, hold down the LED Mode button for about 10 seconds, and release it when all LED indicators light up. The switch is restored to factory settings when the SYS LED indicator blinks again.

2.1 forget the login user name and password when logging in to the web UI.
What should I do?

Try entering the default login user name and password (both are admin). If failed still, reset the switch, and then use the default user name and password to log in.

3, How to connect to the switch through the Console port?

Tenda TEG5328P-24-410W L3 Managed PoE Switch Installation Guide - Run the connection software of console port on the computer

Follow the procedures below:

Use the included console cable to connect a computer to the Console port of the switch.
Run the connection software of console port on the computer. Putty is taken as an example.
Set the Connection type to Serial, Speed to 115200, and click Open on the lower right corner.
Double press Enter on your keyboard, and enter t he user name and password (both
are admin by default) of the switch in the appeared window as shown below.

4. How to deal with power system malfunctions?

You can determine whether the power system malfunctions by observing the Power
LED indicator on the front panel of the switch. When the power system works properly, the Power LED indicator is solid on. If the Power LED indicator does not light up, perform the following operations:
– Check whether the switch is properly connected to a power source using the included power cord.
– Check whether the input voltage matches the value required by the switch.

Appendix B Specifications

PortNumber of 10/100/1000
Mbps RJ45 port
24
Number of 1000 Mbps  SFP port4
Console port1 Baud rate: 115200
PerformanceExchange modeStore-and-forward
MAC address table leamingAuto aging, auto learning
MAC address table16K
Dimensions (L x W x H)440mmx284mmx44mm
Input powerAC 100 – 240V, 50/60Hz, 6A
PoEPoE standardIEEE 802.3af, IEEE 802.3at
PoE power cable core8 cores: voltage of cores 1, 2, 4, 5 is+, and cores 3, 6, 7, 8 is-
PoE port1 to24
Maximum output power of a single port30 W
Maximum output power of the switch370W
Lightning protectionRJ45 portCommon mode: 6 kV
PowerCommon mode: 6 kV; Differential mode: 4 kV
Operating environmentTemperature: O”C – 45’C
Humidity: (10% • 90%) RH non-condensing
Storage environmentTemperature: -40°C – 70’C
Humidity: (5% – 90%) RH non-condensing
Data transmission rateEthernet: 10 Mbps (full duplex)/20 Mbps (full duplex)

 

Fast Ethernet: 100 Mbps (half duplex)/200 Mbps (full duplex)
Gigabit Ethernet: 2000 Mbps (full duplex)

Transmission mediaEthernet: CAT3 UTP/STP or better
Fast Ethernet: CATS UTP/STP or better
Gigabit Ethernet: CATSe or CAT6 UTP/STP
StandardIEEE 802.3, IEEE 802.3u, IEEE 802.3x, IEEE 802.3ab,
IEEE 802.3z, IEEE 802.1 d, IEEE 802.1 p, IEEE 802. lq,
IEEE 802.1w, IEEE 802.ls

Appendix C Safety and statement

Tenda TEG5328P-24-410W L3 Managed PoE Switch Installation Guide - CE icon

CE Mark Warning
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
The mains plug is used as disconnect device, the disconnect device shall remain readily operable.

NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.

Tenda TEG5328P-24-410W L3 Managed PoE Switch Installation Guide - Disposal icon

RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.

User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment.

Tenda TEG5328P-24-410W L3 Managed PoE Switch Installation Guide - FCC icon

FCC Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is I likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Caution!
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: (1 ) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference,
it is recommended to use a shielded RJ45 cable.

Technical support
Shenzhen Tenda Technology Co., Ltd.
6-8 Floor, Tower E3, NO.1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052
USA hotline: 1-800-570-5892
Toll Free: 7 x 24 hours
Canada hotline: 1-888-998-8966
Toll Free: Mon· Fri 9 am -6 pm PST
Hong Kong hotline: 00852-81931998
Global hotline: +86 755-2765 7180 (China 1ime Zone)
Website: www.tendacn.com
E-mail: [email protected]

Copyright te 2020 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd.
Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Specifications are subject to change without notice.

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